Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Honduras

Nice stay

Posted Apr 30, 2016
Pros: I liked the location, the friendly staff and the food.
Cons: The gym could be better.
Location: The location is very quiet and safe. Ypu can walk to different restaurants, shops, and churches.
The hotel is very quiet and well located. The rooms are very spacious. The staff was extremely helpful and frinedly. Breakfast was very good and the food at the restaurant was outstanding. I would definitely go back to the same hotel.
Comment from Hotel Management
May 31, 2016 by Carlos Reyes V., Hotel Management
Dear Ana, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient and that you find our rooms very spacious. We are always pleased to be your second home when you're at the area. Best regards, Carlos Reyes V. General Manager
5 out of 5
by A verified traveler

Excellent alternative to the crowded Miraflores

Posted Apr 18, 2016
Pros: Staff. Amenities, food.
Cons: Pool is small and shallow.
Great location in the popular "foodie" San Ysidro district . Lots of great shops and restaurants within walking distance Lively park across the street. It's a business hotel so somewhat quiet on the weekends. PERFECT!
Comment from Hotel Management
Apr 18, 2016 by Carlos Reyes V. - General Manager, Hotel Management
Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel.I'm glad that you found our location convenient and as you mention you have the best restaurants and shops very close to us. On your next visit, we are happy to share with you a sample intinerary that will help you maximize your stay in the area. I hope to see you again soon. Best regards,
5 out of 5
by Jorge from Bogota

Perfecto

Posted Mar 26, 2016 on Hotels
Excelente hotel, zona muy tranquila muy cerca de buenos restaurantes
Comment from Hotel Management
Apr 1, 2016 by Carlos Reyes V, Hotel Management
Estimado Jorge; Gracias por sus comentarios en nuestra página de Hotels.com. Nos complace saber que tuvo una excelente estadía y que hayamos superado sus expectativas. Como usted bien indica la zona de San Isidro en donde nos encontramos es una zona tranquila en la que uno puede pasear a cualquier momento del día y nos encontramos cerca de buenos restaurantes y de las mejores tiendas. Esperamos verlo pronto para poder seguir sirviéndole como en casa. Atentamente; Carlos Reyes V- Gerente General
4 out of 5
by Elisabeth

Posted Mar 21, 2016 on Hotels
Comment from Hotel Management
Apr 1, 2016 by Carlos Reyes V, Hotel Management
Estimada Elisabeth, Gracias por su calificación en nuestra página de Hotels.com, gracias por su preferencia y esperamos verla pronto para seguir sirviéndole como en casa. Atentamente; Carlos Reyes V- Gerente General
4 out of 5
by A verified traveler

Posted Mar 13, 2016 on Hotels
Comment from Hotel Management
Mar 20, 2016 by Carlos Reyes V, Hotel Management
Estimado (a), Gracias por su amable clasificación en nuestra página web. Esperamos verlo(a) nuevamente para poder seguir sirviéndole como en casa. Atentamente,
5 out of 5
by A verified traveler from La Paz, Bolivia

Muy buen hotel, grata estadia

Posted Mar 10, 2016
Pros: Ubicacion, se encuentra frente a un parque en el cual uno puede salir a trotar sin problemas. El servicio de restaurante tambien es muy bueno
Cons: El equipo de aire acondicionado en la habitacion es muy antiguo y ruidoso
Location: El parque del Olivar es muy lindo y se encuentra al frente del hotel.
Pese a llegar antes de la hora del check in oficial, y no tenian habitaciones disponibles, se preocuparon de tenerme comodo en espera de que se desocupe una habitacion, aproveché el business center para trabajar, en el cual tenia cafe, galletas y un jugo de cortesia mientras podia trabajar comodamente. La ubicacion para mis reuniones fue excelente y los servicios de restaurant y atencion en la piscina muy buena, lo que hace que la relacion costo/beneficio sea totalmente aceptable.
Comment from Hotel Management
Mar 21, 2016 by Carlos Reyes V, Gerente General, Hotel Management
Estimado Juan Carlos, Gracias por su comentario en nuestra página de expedia. Me gustaría comentarle que ya estámos vienod el tema de los equipos de aire acondicionado y se estarán cambiando por otros modelos. Gracias por sus buenos comentarios en cuanto al servicio y nuestra ubicación. Esperamos que no pierda la confianzan en nosotros y podamos verlo nuevamente para poder servirle como en casa. Atentamente;
5 out of 5
by A verified traveler

Posted Jan 3, 2016 on Hotels
Comment from Hotel Management
Jan 9, 2016 by Carlos Reyes V, Hotel Management
Estimado Huésped, Muchas gracias por su preferencia y por darse un tiempo para calificarnos en Expedia.com. Esperamos tener nuevamente el gusto de servirle. Cordialmente;
4 out of 5
by Cristian M from Santiago

Excelente

Posted Dec 31, 2015 on Hotels
Excelente hotel... siempre es un agrado volver
Comment from Hotel Management
Jan 9, 2016 by Carlos Reyes V, Hotel Management
Estimado Cristian M, Muchas gracias por darse un tiempo para calificarnos en Expedia.com. Siempre es un placer servirle y nos complace saber que tuvo una muy grata experiencia. Gracias por su preferencia.Esperamos tener nuevamente el gusto de atenderlo. Cordialmente;
3 out of 5
by A verified traveler

Love the area, needs some refurnishing

Posted Nov 9, 2015
Pros: location and friendly staff
Cons: decoration, A/C and room furnishing
Location: The El Olivar park right in front is magestic. Only ancient olive trees, and very quiet to be right in the midle of the city.
The hotel staff is extremely friendly and helpful at all times. This is a great point! Room service is good and quick. I took less than 20 min to get my order in my room, hot and tasty, both times. I love the area where the hotel is located, and the amazin olive tree park it has in front, but the hotel needs to be renovated to a more morders look. It looks outdated. In this stay, I arrived very late at night, and the check in process was quick and friendly. However, I didn't like the room, as the window faced a inner shaft, and had no natural lighting, and the A/C had a loud sound. I asked for another room, and they were quick and accomodating to fix me into another room with a nicer view. Unfortunately, the A/C was one of those wall mounted, and too loud to sleep. I was lucky that it was not too hot or humid, so I could sleep fine without it. The bed is comfortable, but the I don't like the carpet and other details that gives me the feeling of an 80's decoration style. Will probably stay here again, as the location is unbeatable for my activities.
Comment from Hotel Management
Nov 16, 2015 by Carlos Reyes V.- General Manager, Hotel Management
Dear Ms. Francesca; Thank you for sharing your comments with us, we are glad to know that you had an excelent staying , that you like our services , that our staff was very kind and that you like our location.We have rooms with view and without, next time when you come back please let us know your room preference by mail and we will be glad to pre-asigned you a room with view. We are taking note about your comments about the A/C and the details of the rooms in order to improve them. Thank you for your preference and please come back soon for a renewed experience with us. Kinds regards,
5 out of 5
by JUAN from México CDMX

Posted Nov 1, 2015 on Hotels
Excelente ubicación y servicios de hotel Buen trato y con respuesta a cualquier solicitud referente a las instalaciones. Muy recomendable
Comment from Hotel Management
Jan 9, 2016 by Carlos Reyes V, Hotel Management
Estimado Juan, Gracias por darse un tiempo para calificarnos por medio de Expedia. Nos complace saber que tuvo una agradable experiencia con nuestro servicio y que toda inquietud fue solucionada. Esperamos tener nuevamente el gusto de servirle. Cordialmente;