Get an overview of this hotel4-star hotel with full-service spa and restaurant


Situated in Genk, this spa hotel is 1.3 mi (2 km) from C-mine and 2.2 mi (3.6 km) from Europlanetarium. Cristal Arena and Bokrijk Open Air Museum are also within 6 mi (10 km).

Hotel Features

A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace, and self parking.

Room Amenities

All 60 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with cable channels. Other amenities available to guests include minibars, rainfall showerheads, and espresso makers.

Hotel Amenities

Hotel Amenities

Carbon Hotel features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities measuring 2647 square feet (246 square meters) include conference space and meeting rooms. This Genk hotel also offers a rooftop terrace, spa services, and a terrace. Onsite parking is available (surcharge).

Carbon Hotel is a smoke-free property.

  • Rooftop terrace 
  • Luggage storage 
  • Terrace 
  • Year Built 2008 
  • Turkish bath/Hammam 
  • Free WiFi 
  • Express check-in 
  • Full-service spa 
  • Sauna 
  • Smoke-free property 
  • 24-hour front desk 
  • Express check-out 
  • Garden 
  • Elevator/lift 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Total number of rooms - 60 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Conference space 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Restaurant 
  • Self parking (surcharge) 
  • Conference space size (meters) - 246 
  • Number of meeting rooms - 4 
  • Conference space size (feet) - 2647 
  • Spa services on site 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Free WiFi 
  • Rainfall showerhead 
  • Daily housekeeping 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Air conditioning 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Climate control 
  • Minibar 
  • Hair dryer 
  • Desk 
  • Flat-panel TV 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Espresso maker 

Where to Eat

Breakfast is available for a surcharge each morning.

Restaurant Gusto - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby 
  • Bicycle rentals on site 
  • Scooter/moped rentals on site 
  • Golfing nearby 

Spa Services

City Spa Carbon Sense has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 12 
  • Hot stone massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


Pets allowed, Only dogs are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

No rollaway/extra beds available


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 4.45 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 19 per person (approximately)
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 25
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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