Suite (Open) | In-room safe, desk, free WiFi, bed sheets

Reviews of Hotel ZUID

3 out of 5
Hotel ZUID
Fletersdel 1, Genk

Reviews

8.4

Very Good

Rating 10 - Excellent. 66 out of 169 reviews" "
Rating 8 - Good. 68 out of 169 reviews" "
Rating 6 - Okay. 26 out of 169 reviews" "
Rating 4 - Poor. 6 out of 169 reviews" "
Rating 2 - Terrible. 3 out of 169 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hans

Traveled with partner
Room was Too small
Stayed 1 night in Jan 2024

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. We were there for two weeks and felt right at home. The owners and staff are so nice. We commented over and over that these were the nicest people we had ever met. They gave us great recommendations and really cared that we enjoyed our stay with them. We couldn’t recommend the Hotel Zuid highly enough!
Stayed 12 nights in Oct 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay a little out of town.
Stayed 1 night in Oct 2023

4/10 Poor

Guilherme Rodrigues

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel looks new and very well decorated. but the room was quite dirty and full of mosquitos (even with the widows closed the whole day)
Stayed 1 night in Sep 2022

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay with 3 rooms for our group. The rooms were great, the staff very helpful, and the breakfast was perfect for us.
Stayed 1 night in Aug 2022

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Aarifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Very pleasant hotel, extremely clean, comfortable and well furnished.
Stayed 1 night in Nov 2021

6/10 Okay

Tristan

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

DRIES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and accommodating owner!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really nice for price and restaurant has fantastic food for dinner. Hotel room had a musty smell to it but rooms were nice other than that.
Stayed 2 nights in Nov 2019

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and pleasant
Travelled for football for one night, was difficult to find somewhere to stay, but this was well enough Positioned for Genk. Did not see too much of the room, but was comfortable and friendly, no issues.
Stayed 1 night in Oct 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay in Genk
What a beautifully decorated top class boutique hotel with the best personal service I have ever experienced
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Potentially the best decorated hotel I’ve ever stayed in! Lovely staff as well who entertained me practicing my Dutch!
Stayed 1 night in Sep 2019

8/10 Good

t

Liked: Staff & service, property conditions & facilities
On the plus side first appearance the hotel as very nice, the decor was very rustic but pleasing, the staff polite. On the down side the finer points of cleaning / hygiene coffee cups with dirty water in the bottom where they were not dried after washing, hair on the bathroom walls. Tea/coffee making facility down to just a small coffee machine with one type of brand very strong caffeinated. On the whole not to bad
Stayed 1 night in Aug 2019

8/10 Good

Jannet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This waa a great place to stay in Genk the bus stops right in front and straight shot to Genk downtown.
Stayed 7 nights in Apr 2019

6/10 Okay

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the Hotel is fine but the payment is high and not fit the facilities also,the OC said that payment will be 140 euro and in the end we pay 190 euro
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Angelina

Liked: Staff & service, property conditions & facilities, room comfort
Good and bad points read review
First impression very good booked a superior room which had every comfort loved the rainfall shower kitchen and sofa in the room which appeared clean however during the night my husband had to use the bathroom and stepped on a piece of broken glass which resulted in a deep cut obviously missed by the cleaning team In the morning I had to extract a piece of glass with tweezers from him foot and we were staying in Belgium until Monday so it had a huge impact on our business trip I mentioned on check out that this had happened to justify the blood on the sheets and the reply was we will get the cleaning team to check Ruined our trip and no satisfactory response
Stayed 1 night in Jan 2019

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Hotel
It was ok. Not stellar as they were in middle of renovations. Spa was so so. Easy to get to and parking was not a problem.
Stayed 3 nights in Nov 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Very pleasant Excellent food at Italian restaurant Very Quiet environment for a good night sleep
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice hotel with excellent staff.. good breakfast but not English. Nice size room. But separate toilet to the bathroom is a big turn off.
Stayed 5 nights in Feb 2018

4/10 Poor

Firas, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, phone doesn't work, in room safe broken, very slow staff

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food very good. Room good. Service good. Wifi slow.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Easy place to stay close to Tongeren Flea Market
Stayed one night. Room was comfortable. Very roomy.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic
Not a Deluxe Room as advertised. Not even a proper bed.

8/10 Good

Roy, Hant's UK

Liked: Cleanliness, staff & service
Boy's weekend away.
We stayed two nights for a trip to the Spa F1 GP. For a budget hotel the rooms are basic, a bit dated but OK. The hotels restaurant was closed for staff holiday when we were there, which we felt was odd. how ever we used restaurants in the city centre(9 Euro each way by taxi), which were very good. However the hotel breakfast was good.

8/10 Good

John Gough, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seld-catering in Genk, for Bokrijk Farm museum
The room was quiet, bright and airy on the ground floor. Comfortable beds. The hotel restaurant (Italian) looked good, but we did not try it. The hotel staff were friendly and helpful. It would have been good to have had a Genk town map, showing nearby supermarkets, the central shopping precinct(s), and other features of Genk, which seems to be a totally modern, recently built, town-development. The breakfast was excellent, including cook-your-own pancakes. HOWEVER, booking online, we thought the excellent budget price for accommodation INCLUDED BREAKFAST. We should have asked. We were not told otherwise. The BILL FOR BREAKFAST was a sad surprise!!! The result was an EXPENSIVE good breakfast we could have avoided, and saved money, and eaten less, and more healthily. We would happily stay again, but make sure we were not going to be surprised by a breakfast that was an EXTRA COST. It was very easy driving to the excellent Bokrijk Outdoor Farm Museum. The only early problem was finding the actual entrance to the Museum, and the right Car Park, and where to buy tickets. Signs were not adequate, but we muddled through this initial difficulty, and had an excellent day. Being able to relax afterwards at Hotel Atlantis made the day-visit to the Museum easy!

10/10 Excellent

Heyns, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeroen

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Eline

Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was een mooie kamer met een mooie omgeving. Maar was helaas wel erg gehoorig, vanaf 8 uur konden we de schoonmakers op de gang al horen. En het vocht kon slecht wegkomen bij het raam en op de badkamer Het personeel was wel erg vriendelijk en hulpzaam En er zijn genoeg gratis parkeerplekken
Stayed 1 night in Dec 2023

8/10 Good

ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Dit hotel was kraaknet, vriendelijk personeel en een zeer goed ontbijt. Wat wel storend was dat de kamers niet geluidsdicht zijn. Als een andere kamerdeur dicht klapte of er mensen op de gang liepen was dit enorm storend qua geluid.
Stayed 1 night in Dec 2023

10/10 Excellent

Corrine

Stayed 2 nights in Dec 2023

6/10 Okay

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verwarming in de badkamer was onvoldoende - werkte niet goed - verlichting in de kamer ondermaats
Stayed 1 night in Nov 2023

8/10 Good

Endre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities
Goed bevallen behalve dat het super gehorig is.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Prima kamer
We hadden een prima verblijf. De enige minpunten zijn: - Het gemis van een pas spiegel - De onhandige positie van de kraan bij de wasbak.
Stayed 1 night in Oct 2023

8/10 Good

Inne

Stayed 1 night in Oct 2023

10/10 Excellent

Cesare

Business traveler
Eccezionale
Hotel nuovo e pulito. Piacevole soggiorno per una notte. Ristorante ottimo
Stayed 1 night in Sep 2023

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Aline

Stayed 1 night in Sep 2023

8/10 Good

Philippe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bon service. Nous déplorons toutefois de ne pas avoir eu un menu en français m.
Stayed 1 night in Sep 2023