Not the experience I'd hoped
Posted Jun 10, 2016
This hotel gets a low score from me because of all the little things that were disappointing with this stay. First, I had a south-facing room, arrived mid-day and the room was easily 80 degrees. I called to the front desk to ask how to operate the room temps. No luck, no a/c. Was told to close curtains. I showered and then immediately left to go into the city just to get out of the hot room. Furniture was dusty, even the fabric covered chairs had crumbs/needed to be vacuumed. The view from my room was the trailer park across the street with a grass alley filled with trash, and even a horse tied up to the sign out front. Spend your $$ somewhere else. This hotel could be nice, but the little things chip away at the ambiance, and certainly the location is less than attractive.
Comment from Hotel Management
Jun 13, 2016 by Wayne N, Hotel Management
Thank you for taking the time to post your review, your feedback is greatly appreciated. I was sorry to read that you did not enjoy your stay. I would like to apologise to you as the heat in the room made it uncomfortable for your stay during the recent spell of good weather. I will talk to our accommodation team regarding the points you highlighted in relation to cleanliness, this is not acceptable and it is obvious from your review that we did not meet our normal high standards on this occasion. Your feedback is very much appreciated and we will ensure that improvements are made.