Ratings based on 240 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Dec Week 1 TripPosted Dec 8, 2017 on Hotels
Staybridge is usually nice. Neat & clean, good selections for breakfast, comfortable beds and plenty of room with a good layout.
by A verified traveler from Philadelphia, PA
Hotel needs to plan better ahead for large partiesPosted Dec 4, 2017
Pros: good breakfast with make your own waffles and toppings
Cons: plan ahead to ensure that you have all the amenities on your website available for your guests, and especially when you are booked to capacity.
While the location is convenient to the highway and restaurants, and the rooms are clean and comfortable, with an indoor pool and included warm breakfast, several bad situations here left me and my family with a bad experience. I did an advance purchase and called two weeks prior to confirm the booking and notify the hotel staff that this was for my daughter’s 10 birthday sleepover party and we would have additional guests (6 little girls) spending the night. I was advised that the suite I had booked online was actually moved to a handicap suite. However, they offered me fold away beds and listed that in my reservation and to keep me on the list to get the larger suite. 1 I was advised there were no larger suites as they had two large parties staying – a wedding party and a soccer tournament from NY. 2 – the pool was crammed, there was way too much chlorine in the pool and not enough proper venting and not enough towels for guests. 3 no fold away beds available. 4 broken DVD player. 5 Breakfast was crowded, not enough chairs or plates. Breakfast was good and the girls all loved that they could make their waffle and decorate in at the toppings bar. The kids had a great time and in the end that is all that matters but I would suggest to the staff to plan ahead for future large parties better to ensure all have a nice experience.
Posted Nov 27, 2017 on Hotels
by A verified traveler from Maryland
Hotel needs work.Posted Nov 25, 2017
Pros: Free breakfast.
Cons: See cpomments.
Couch in room 203 needs replacement. Two lamps did not work. There was no remote for TV in front room. Bathtub was slippery with no mat in it.
for Everyoneby A verified traveler from Washington
Great valuePosted Nov 19, 2017 on Orbitz
Great experience. Friendly staff and nice facilities. Great breakfast! And best part is hotel offers a social night several days a week with a free dinner buffet. Get 10% off at Outback Steakhouse next door.
Not impressedPosted Nov 12, 2017 on Hotels
Sofa was old and worn. Dishes in cabinets were dirty. Cabinets were old and need replacing. Bathroom tiles were broken and shower was moldy and needed new caulk. Front desk service was very nice.
happinessPosted Oct 25, 2017 on Hotels
always comfortable and clean
Convenient and well appointedPosted Oct 20, 2017 on Hotels
Very nice facility. Suite is small, but very well laid out. Fairly quiet, but close to several restaurants, shopping, and outlets.
by A verified traveler
Posted Oct 17, 2017 on Hotels
Posted Oct 16, 2017 on Hotels
beds not so comfortable, linens not so soft. great breakfast. overall good value