Ratings based on 48 Verified Reviews

3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Ontario, Canada

All the basics but nothing fancy - great price

Posted Jul 29, 2016
Pros: Staff were friendly and helpful. Excellent price. Good central location for seeing the west end of Ireland.
Cons: Ability to open the windows a little more or other way to get some better air circulation.
Location: Traveled to cliffs of Moher, Killarney and west end of Ireland.
The hotel rooms are spacious, clean and up to date but the hotel itself is very basic. The rooms have the basic bed, tv and desk with chair but that's all. They have plenty of room for families. They have no bar fridge which was a little frustrating because we didn't realize it wouldn't be there but the staff let us put a few small things in the fridge at the front desk. The rooms have no air conditioning but in Ireland you rarely need it. It was very warm when we were there so it would have been nice to have. The window only opens a little so that didn't help much. You can't beat the price though. The rooms were very cheap and gave us a place to sleep while we traveled around so what more could you ask for at that price.
3 out of 5
by A verified traveler

Posted May 9, 2016
Found this hotel to be very average. Staff not that helpful, had an issue with no water for a while in the room and reception knew nothing of it Rooms small Bathroom shower terrible Would not recommended
Comment from Hotel Management
by Des, Hotel Management
Dear Guest, Thank you for your feedback, Regards Des
4 out of 5
Recommended
for Everyone
by A verified traveler

close to the bus stop

Posted Dec 22, 2015
It was nice having restaurants next door and the university close by.
Comment from Hotel Management
Dec 29, 2015 by Des, Hotel Management
Dear Guest, Thank you for your feedback. We hope to welcome you back in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from m

Basic but fine

Posted Dec 9, 2015
Basic hotel but fine for our two night stay - massive rooms with just a bed
Comment from Hotel Management
Dec 29, 2015 by Des, Hotel Management
Dear Guest, Thank you for your feedback. We hope to welcome you back in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2015
Cons: need dressers to store clothes
for money hotel was OK.. It was a place to lay your head, but be prepared to store your clothes in your luggage as there are no dressers or any sort of storage
Comment from Hotel Management
Nov 2, 2015 by Des, Hotel Management
Thank you for taking the time to leave a review. regards Des
3 out of 5
Recommended
for Everyone
by A verified traveler from london

very friendly staff

Posted Oct 22, 2015
The hotel staff were helpful, also the view from the room was nice , but the bathroom light wasn't working probably and the carpet in the room had a strange smell.
Comment from Hotel Management
Nov 2, 2015 by Des, Hotel Management
Dear Hibsan, thank you for taking the time to leave feedback following your stay. regards Des
1 out of 5
by A verified traveler from N.I.

Probably the worst hotel we've stayed in

Posted Jul 11, 2015
Cons: Everything, prepare for guests staying, clean the rooms, stock it with things like towels, toilet roll and bedding. The basics for a hotel stay.
Arrived late for an overnight stay before flying from Shannon. Room basic but then as expected for Travel Lodge and a 1 night stay. Sofa bed could be used as 2 separate beds but as my daughter lay on the lower part she complained of it being uncomfortable, felt like she was lying on cardboard. I lifted the mattress and notice one side of the bed frame had dips so told her to try sleeping the other way- nope still sore to lie on. On lifting the bedframe we could see it was completely wrecked. (see attached photo) There was only a single duvet for the double sofa bed so we requested another which took a while to arrive and when it did it was without a cover. My son found a long blonde hair on it and couldn't sleep after that. There was little toilet roll, again had to request that. Bathroom felt dirty. I sent my phone on the bedside shelf and it felt sticky, immediately took phone off shelf! The room felt dirty, which made for a restless night. The room had not been cleaned or prepared for guests. Yes a budget hotel, but it should at least be clean and fit for purpose.
Comment from Hotel Management
Dec 29, 2015 by Des, Hotel Management
Dear Guest, Thank you for your feedback. We hope to welcome you back in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from France

Very good value for money.

Posted May 26, 2015
Cons: Bigger double bed.
The double bed could have been bigger, I think they even called it a king-size bed, but other than that everything else was great. Expedia site was down one day so we couldn't cancel our last day, and we lost some money there, but this was not the hotel's fault.
Comment from Hotel Management
Oct 5, 2015 by Des, Hotel Management
Dear Lola, We are delighted you enjoyed your stay with us. warm regards Des
3 out of 5
by A verified traveler

Meh

Posted May 24, 2015
You get what you pay for when you stay here. It says "free wifi" but that's only downstairs and will charge you €3-5 per day to use it in your room. Staff said it was safer to park in the underground garage, but the gate to get in was broken more often than not and the buzzer to get let in the building didn't work. The TV in the room had no remote and was super small. The Cafe Noir is a great place to eat at, and there's a grocery store across the street. If you're staying more than a day, try to book a B&B.
Comment from Hotel Management
Oct 5, 2015 by Des, Hotel Management
Dear Guest . Thank you for your recent review. Regards Des
4 out of 5
Recommended
for Everyone
by A verified traveler

We stayed for 2 nights

Posted Mar 27, 2015
It was a family room , originally there were 4 of us but only 3 of us stayed and although the room was comfortable and clean it would have been a squash with 4 .
Comment from Hotel Management
Oct 5, 2015 by Des, Hotel Management
Dear Guest . Thank you for your recent review. Regards Des