Probably the worst hotel we've stayed in
Posted Jul 11, 2015
Arrived late for an overnight stay before flying from Shannon. Room basic but then as expected for Travel Lodge and a 1 night stay. Sofa bed could be used as 2 separate beds but as my daughter lay on the lower part she complained of it being uncomfortable, felt like she was lying on cardboard. I lifted the mattress and notice one side of the bed frame had dips so told her to try sleeping the other way- nope still sore to lie on. On lifting the bedframe we could see it was completely wrecked. (see attached photo)
There was only a single duvet for the double sofa bed so we requested another which took a while to arrive and when it did it was without a cover. My son found a long blonde hair on it and couldn't sleep after that.
There was little toilet roll, again had to request that. Bathroom felt dirty. I sent my phone on the bedside shelf and it felt sticky, immediately took phone off shelf! The room felt dirty, which made for a restless night.
The room had not been cleaned or prepared for guests. Yes a budget hotel, but it should at least be clean and fit for purpose.
Comment from Hotel Management
Dec 29, 2015 by Des, Hotel Management
Dear Guest, Thank you for your feedback. We hope to welcome you back in the future.