Ratings based on 292 Verified Reviews

3.4 out of 5
81% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Simon

Very Basic but fine for one night.

Posted Jul 4, 2017 on Hotels
Located on an industrial estate it is only a short drive away from Limoges City Centre the hotel is in a quiet area of the estate. The lady on reception was friendly and the rooms were basic but fine for what we needed for one night. I have stayed with this chain before and know what to expect. The breakfast was tasty and the room fine. The only problem that we had was getting the blind to work on the window and in the end we had to give us. I would stay here.
Comment from Hotel Management
Jul 6, 2017 by ophelie, Hotel Management
Dear customer, Thank you for your nice comment. We are pleased to see that during each of your stays in our establishment, you will find the essentials for a good night's sleep. Our goal is to give full satisfaction to our customers' expectations. We look forward to welcoming you for your next stop on Limoges ....
1 out of 5
by A verified traveler

Horrific

Posted Dec 3, 2016 on Hotels
This hotel was awful. We didn't even sleep in the bed as it was obviously not changed from the previous person sleeping in it before. The room was extremely worn out and unclean. Pay the extra €10 to stay in one of the hotels next door!
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Dear customer, we have taken notice of your opinion and are surprised by your remark: the sheets are changed systematically between two customers. That's the lesser of it. There may have been a task and we did not see it. We would have enjoyed seeing it with you and discussing it together. As in the majority of Premiere Classe hotels, our hotel is open from 6.30 am to 11 am and from 5 pm to 9 pm. Outside these hours, staff can be reached on an emergency number displayed on the hotel door. Looking forward to welcoming you soon
2 out of 5
by A verified traveler

Only good as quick stopover!

Posted Nov 13, 2016 on Hotels
Arrived to find nowhere to park as the hotel is used by local workers and the carpark was full of vans and a lorry taking up a row of spaces. Reception was closed and the automatic machine was broken, had to call to find out the key was left under the window of the room. The room stunk of smoke although it is non-smoking and kinda noisy due to the build quality.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
As customer feedback is a constant source of improvement, I would like to thank you for taking the time to give us your appreciation for the quality of the products we sell. We look forward to welcoming you back to our hotel
4 out of 5
by A verified traveler from Tunbridge Wells

Overnight stop

Posted Sep 8, 2016 on Hotels
Have stayed at Premiere classe hotels for some years now and they provide motel style accommodation with self serve breakfast. For the price it is very good value for money and is ideal for an overnight stop.
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Dear clients, You kept a very good souvenir of your stay in our hotel and we are very happy. Thank you for your compliments. Welcome you with a smile is one of our priorities. Hope to see you again.
5 out of 5
by Leslie from Brighton

Hotel receptionist was a 'star'

Posted Jul 25, 2016 on Hotels
Yes it was a budget hotel - but was great value. We used it as a half way stop to the South of France - arriving late in the evening. We hadn't realised that the Tour de France was visiting Limoges that evening - which added to the excitement. The receptionist was a 'star' - his energy and excitement at the event was infectious !!! Just what we needed after a 8 hour drive.
Comment from Hotel Management
Sep 3, 2016 by General Manager, Hotel Management
Thanks a lot and see you soon in Hotel Première Classe
3 out of 5
by Christopher from Australia

Cheap good accommodation

Posted Jul 5, 2015 on Hotels
Good cheap accommodation fantastic if shared as 1-2-3 can stay for same cheap rate. Easy to find and dispute being in an industrial trucking area no noise was heard. They are a number of eating places nearby. Limited check in hours but think they may have automatic machine I asked but never got a reply. Room good size with compartment bathroom plenty of water etc. Parking as requested was just outside my requested ground floor room. Well done.Ideal for a visit to Grandour Sur Glane ( if you haven't visited you must once in your life)
Comment from Hotel Management
Jan 22, 2016 by ophelie, Hotel Management
Your return as a customer allows us every day to improve. Hope to see you soon. Best regards
5 out of 5
by Forbes from Falkirk, Scotland

Posted Jun 22, 2015 on Hotels
Enjoyed stay here once agailook forward to next visit
Comment from Hotel Management
Jun 29, 2015 by ophelie, Hotel Management
THANKS AND SEE YOU SOON IN PREMIERE CLASSE
2 out of 5
by Sophia from Paris

unfriendly and unprofessional staff

Posted May 12, 2015 on Hotels
unfriendly and unprofessional staff.
Comment from Hotel Management
May 15, 2015 by ophelie, Hotel Management
What our customers is a source of constant improvement. The incident that took place when you arrive is unacceptable, and I totally understand your displeasure. I'm sorry for the discomfort caused by this situation. I'll alert my team on this point ...
1 out of 5
by Mary from waterford

The Nightmare

Posted Apr 28, 2015 on Hotels
Travelled with party of 16 for World student basketball games. Stayed 8 nights. Arrived at hotel after 20 hour journey. Rooms were incorrect and we had to pay a 200 euro deposit for the luxury of having towels in our rooms. Reception staff apart from one were very unhelpful. Location poor. Next to main road and lorry park. hotel has no facilities apart from 4 park benches outside reception. I would not recommend this hotel.
Comment from Hotel Management
Jan 22, 2016 by ophelie, Hotel Management
Customer feedback is a source of constant improvement , thank you for taking the trouble to send us your comments which allow us to ensure the quality of products we sell . Looking forward to welcoming you again in our hotel
3 out of 5
by Helen from York

Ok stay

Posted Dec 1, 2014 on Hotels
Budget option - clean - comfortable - good wifi But I was irritated by cleaners in the morning who insisted that I leave so that they could clean - they were not polite - and I was exhausted - however I could understand that most of the clientele were up and out very early. Also it is right at the end of the road tucked into a corner - I struggled to find it.
Comment from Hotel Management
Feb 7, 2015 by ophelie, Hotel Management
Thank you for the Be of Our Chosen Hotel FOR YOUR stay in Limoges. We understand what the passage of rooms to 9 pm Women have shortened your night We Are Sorry . EC to avoid inconvenience Please Put Your sign " Do not disturb" a provision in the room you ll lock Who Shows the UN orange light , not allowing for the staff open the room with their badge. see you soon