Fair value for money. Got there after dark, went to see desk staff (two of them). They did not know the name of the hotel as per the reservation, so they sent us away. When we returned, after being assured by their COMPETITORS that we had been at the right place, they agreed that their hotel might have another name and found our reservations. No apology for wasting 30 minutes of our time.
Cons: Let the staff know what the hotel is called.