Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
73% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Nice hotel building/ poorly trained staff.

Posted Sep 8, 2016
Pros: The building is gorgeous
Cons: Front desk receptionists rude/poorly trained
Location: Very far from the city
Great building, poor service at front desk ( rude , non engaged front desk) . Very far from the city thus not easy to access. Breakfast takes long ( 50 minutes) time to prepare.
5 out of 5
by rex from Manorville, NY 11949

a gem

Posted Aug 13, 2015 on Hotels
This was a gorgeous private mansion which was converted to a extremely comfortable suites. The square footage of a presidential suite must have exceeded >2,000. The staff are extremely friendly. With a very reasonable price, plus free breakfast from it's own restaurant, this is one of the "best buy." The location is a bit far from downtown Nairobi(20 min taxi drive), in the middle of nowhere. Therefore, there is no worry about terrorist attack.
5 out of 5
by far away from london

best hotel in near nairobi

Posted Jul 12, 2015 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 7, 2015 on Hotels
5 out of 5
by Peter from Saskatoon, Canada


Posted Feb 28, 2015 on Hotels
Big rooms. Great bathrooms. Nice furnishings. Good meals. Nice chef. Pleasant and helpful hotel staff. Location is away from the city so it is a good place to get away and relax. The weather can be a bit cool though. It would be better if the gym was accessible for 24hrs (its open from 7am to 6pm)
4 out of 5
by Verner from Copenhagen

Sovereign service, sporadic internet

Posted Jan 31, 2015 on Hotels
Staff at Sovereign Suites are friendly and helpful with requests. Rooms are spacious and have beautiful wooden panels. Internet access is somewhat sporadic and staff needed reminded every time a power cut had caused the wireless to be restarted. Nice terasse and good choice at friendly restaurant.
3 out of 5
by Heli from Helsinki

Unique hotel, service not on the same level yet

Posted Jan 25, 2015 on Hotels
Somehow strange visit: hotel building is very beautiful but it was quite empty so it made our feeling quite creepy. Also the personnel tried to be polite bud they are not quite there yet.
5 out of 5
by joyce from USA


Posted Jan 17, 2015 on Hotels
FABULOUS!! Faith and Janet at the front desk were graciously accommodating! BEAUTIFUL FACILITIES/GROUNDS/ACCOMODATIONS!! Chef Kinsay was Amazing! Our stay couldn't have been better !!!
5 out of 5
by A verified traveler

Grossartiges Hotel etwas ausserhalb von Nairobi

Posted Jan 14, 2015 on Hotels
Eines der schönsten Hotels in dem wir je waren. Es ist in sehr guten Zustand und die Zimmer sind sehr gross! Das Personal ist extrem aufmerksam, nett und zurückhaltend. Das Essen ist ausgezeichnet! Es ist ca. 30 Minuten Fahrzeit (ohne Stau) vom Zentrum entfernt. Eine Taxifahrt ins Zentrum kostet zwischen 2000 - 4000 kSh. Es fahren jedoch viele Matatus direkt vor dem Hotel (Fahrpreis pro Person 80 kSh). Wir würden dieses Hotel jederzeit wieder buchen und können es sehr empfehlen!
4 out of 5
by Maxim from Moscow

SS hotel Nairobi

Posted Jan 8, 2015 on Hotels
Hotel is rather good. Very far from the aeroport, in early morning it takes 1 hour to get their, during the day around 2-3 hours