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Reviews of Holiday Inn Express & Suites Lincoln City, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Lincoln City, an IHG Hotel
4990 NE Logan Road, Lincoln City, OR

Reviews

8.0

Very Good

Rating 10 - Excellent. 417 out of 1000 reviews" "
Rating 8 - Good. 316 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 103 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly.
Stayed 2 nights in Apr 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Abel, beaverton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location clean big rooms
Stayed 1 night in Apr 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

10/10 Excellent

David, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super fast and convenient! They even had cookies waiting for us. Made our day after a long drive!
Stayed 1 night in Apr 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Supapun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this place cause it had indoor pool for my niece and nephew. A shuttle to the casinos for the rest of my family. And not to far for dining
Stayed 1 night in Apr 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Mike

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Accessible, clean, friendly and helpful knowledgable staff. Great full free breakfast.
Stayed 3 nights in Apr 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family. Only downside was when we got down to the free breakfast, all the food was out except cold cereal. Otherwise, very positive experience.
Stayed 2 nights in Mar 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Riley

Great breakfast
Stayed 1 night in Mar 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

2/10 Terrible

Adriana

Stayed 1 night in Mar 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

8/10 Good

Denna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy to find, lots of parking. More staff needed at front desk. Was woke up at 2:00 am by drunk man trying to get into room. When he couldn't get in, he got the night desk clerk to come up and open our door. Fortunately, we had the top sliding lock on so he couldn't come in all the way. Staff should have verified the man's room # in the computer before opening our door!
Stayed 1 night in Mar 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay. Your feedback is so valuable as we continue to grow and improve with each and every stay.

8/10 Good

Easton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, place to stay if you’re are going to the near by Casino and not to far from the 101. Will definitely come back to this location next year when we visit lincoln City again.
Stayed 2 nights in Mar 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed and Helpful staff. We were disappointed the fireplace in the room did not work.
Stayed 1 night in Feb 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Jenevieve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady’s where very nice and helpful
Stayed 1 night in Feb 2024
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

8/10 Good

chelsey, Salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to town for a special bingo tournament for New Years at the casino. The rate was great for a holiday weekend. And the shuttle was available quickly for a ride over to the casino. Breakfast options were great, and saved us money! There was a snafu when checking in, the hotel had already charged my card hours before we got there, and it was not the card I wanted to use to pay, so there was a huge inconvenient ordeal at check-in, but the staff was very friendly while we dealt w that. Would stay here again.
Stayed 1 night in Dec 2023
Response from Shane Zimmerman on Apr 22, 2024
Thank you for taking the time to let us know about your stay.

4/10 Poor

Heidi

Stayed 1 night in Feb 2024

6/10 Okay

Mark

Stayed 1 night in Feb 2024

6/10 Okay

MARINETTE, VANCOUVER

Traveled with partner
Liked: Cleanliness, staff & service
The room was accessible but smells like some dogs stayed there! I’m very allergic and sensitive to pets and smoke! The jacuzzi wasn’t working and didn’t get to use it! Didn’t get to use the pool either! But we had fun at the Chinook Winds casino nearby and had a great time watching the Super Bowl and had a party!
Stayed 2 nights in Feb 2024

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was okay for the first night but the second night the walls are very thin. A couple in the next room argued all night long, then could hear them having sex til wee hours of tge morning*like 6:00am.No sleep.
Stayed 2 nights in Feb 2024

8/10 Good

Barbara, Salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and welcoming
Stayed 1 night in Feb 2024
Response from Alex on Feb 10, 2024
Hi Barbara,Thank you for taking the time to review us. We are so happy that you had a great stay. Please come back soon.Thank you,Alex FullertonGeneral Manager

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms, Good Breakfast
Stayed 1 night in Feb 2024
Response from Alex on Feb 10, 2024
Hi Sarah,Thank you for your review. We are glad to see you had a great stay. Please come back soon!Thank you,Alex Fullerton'General Manager

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub closed. Other than that everything was good. Breakfast was very good for this type of free breakfast. People were friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a huge hotel so it feels cozy. The staff who greeted us was very friendly even though her computer system was down. Place was neat and clean. Ive stayed at this hotel twice.
Stayed 1 night in Jan 2024

4/10 Poor

Lori

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The boy at reception counter said I was self pay after expedia already charged me. Then he said my card didn't go through, I asked, will I be double billed he said no. No wash cloths or hand towels in room. I paid AGAIN. After leaving. I called and explained to another girl at reception that I was charged extra after checking bank account. The manager had popped in and stated that it would be addressed. The next day there was ANOTHER charge for the room, instead of it being taken off. I'm beyond frustrated. Still NO RESOLVE, MY MONEY WAS TAKEN BECAUSE OF SOMEONE BEING CARELESS I was charged 83.17 two times, 33.17 once and then the typical 50 deposit. I was disrespected and disregarded. In a storm, I might add. STILL NO RESOLVE
Stayed 1 night in Jan 2024

2/10 Terrible

Brandyn

Stayed 1 night in Jan 2024
Response from Alex on Feb 10, 2024
Hi Brandyn,I see you rated us low on your stay. Please reach out to me and let me know what we can improve on so that I may make your next stay perfect.Thank you,Alex FullertonGeneral Manager

4/10 Poor

Carri

Stayed 1 night in Jan 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the parking lot could have been bigger.
Stayed 1 night in Jan 2024

4/10 Poor

DANIEL

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Dec 2023

8/10 Good

JILL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
door locks
The only thing bad to say is that our door would not latch unless we pulled up on the door. so the first couple times we left the room, it was not locked. i checked with the other 6 rooms in our party, and most of them experienced the same thing. That is a safety thing that needs to be fixed immediately.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jaclyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Rian

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I pre paid for a king room over a month prior to the travel date, checked in and was told we were moved to a 2 queen room instead because all the kings were taken.
Stayed 1 night in Dec 2023

8/10 Good

Maleah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Jason

Gave my room to another guest
Stayed 1 night in Dec 2023

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 5 nights in Dec 2023

8/10 Good

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We love this hotel the breakfast has a variety of great options and the runs are clean, comfy and the staff are so pleasant!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ben

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a decent price
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Luis

Business traveler
Liked: Property conditions & facilities, room comfort
Good hotel
Stayed 5 nights in Dec 2023

8/10 Good

Korina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at this hotel when I visit my best friend. I was disappointed online it stayed that the room came with a fireplace and once I couldn’t get it to work and spoke with the front desk I was informed it was being removed soon and non functional. Sad. But still a great stay as always , thank you
Stayed 1 night in Dec 2023

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and i hooe to stay again soon
Stayed 1 night in Dec 2023

8/10 Good

Peggy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They closed breakfast at 9 am on a Saturday and cĥecķ out is 11, way to early.
Stayed 1 night in Nov 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Joshua, RIDGEFIELD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with clean rooms and easy parking.
Stayed 1 night in Nov 2023

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express & Suites Lincoln City,
used as base for work locally
Stayed 14 nights in Oct 2023

8/10 Good

Raul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Laith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle to casino.
Stayed 1 night in Nov 2023