Hotel good condition, brkfst very good, room dusty
Posted May 17, 2016 on Hotels
The room was coveted in dust when we walked in. Covered with dust? Then, there was two big black hairs in the shower and in my bed. The sheets were not clean. It is a shame because it really is a nice hotel. Good condition, nice pool and breakfast area, but the room was really dusty, on all surfaces.
Comment from Hotel Management
by Manager, Hotel Management
Thank you for reviewing the Comfort Suites Lincoln. I am glad to hear you liked our pool and breakfast area. However, I apologize for the cleanliness issues you encountered. I assure you what you described is not typical for our hotel. Your comments will be shared with my housekeeping staff to ensure this was an isolated issue. We hope that the next time you are in the area, we can have a chance to make up for this.