Ratings based on 244 Verified Reviews

2.7 out of 5
38% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 23, 2018
I enjoyed the manager and her staff. She was exceptionally welcoming and accommodating. I have never before had such a fulfiling experience. Their staff was more than thoughtful and the space was clean. I had a terrible experience with a previous hotel and absolutely needed to find a place I felt safe and with top notch service. I would definitely recommend this hotel! I would go back again anytime!
1 out of 5
by A verified traveler

Posted May 13, 2018
Hotel is dirty . Bad condicions.
Comment from Hotel Management
May 21, 2018 by FD, Hotel Management
Dear Migue, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by A verified traveler from Lincoln Airport

Posted May 7, 2018
It was crazy busy and the staff was very pleasant and calm. The elevator is scary, though, and we were missing soap.
Comment from Hotel Management
May 21, 2018 by FD, Hotel Management
Dear Rachel, Thank you for taking the time to submit a review as we appreciate your feedback. We value your opinion so that we may be able to continue with the positive aspects of our service and improve in any areas that are necessary. We hope that you will give us the opportunity to serve you again.
1 out of 5
by A verified traveler

NEVER STAY HERE!

Posted May 7, 2018
This place was disgusting! Rooms were very dirty. Our wall looked like someone had died there. Water was coming through the ceiling of one room. Rooms that were prepaid had occupants in them and they were overbooked. One of my rooms had to go over to a different hotel. It was horrible!
Comment from Hotel Management
May 19, 2018 by FD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Choice User AM Supervisor Quality Inn Airport 4024759541
1 out of 5
by A verified traveler

This traveler left a rating score only Posted May 7, 2018
1 out of 5
by A verified traveler

Posted Apr 14, 2018
this hotel should not be open during renovations or whatever is going on in this facility
Comment from Hotel Management
Apr 15, 2018 by Ali, Hotel Management
My apologies for your experience but once you come back you will see a lot of changes hope you enjoy the hot breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet but...

Posted Mar 17, 2018
Breakfast was decent, front desk staff was friendly, and it was quiet at night. But. The room was not clean and housekeeping had to be chased down.
Comment from Hotel Management
Mar 21, 2018 by Ali, Hotel Management
Thank you your feed back my apologies for room cleaning I promise we will take care of you once you come back to us
4 out of 5
by A verified traveler

Posted Mar 11, 2018 on Hotels
Comment from Hotel Management
Mar 21, 2018 by Ali , Hotel Management
Thank you for your feed back
2 out of 5
by A verified traveler

Posted Mar 5, 2018 on Hotels
The property really need some renovation there is mold, water damage and paint coming off on the halls, room and bathroom. My bathtub did not work. Who ever is managing this building should really look into this things. The door of the rooms did not close completely. I laterally saw rooms with customers inside and the door open I mean anyone could walk in. The place where breakfast was serve was a nice place well keep and the breakfast was great! The attendant lady was really efficient I was impressed after seen the room and hotel condition I was not expecting to find the breakfast place so neat.
Comment from Hotel Management
Mar 21, 2018 by Ali, Hotel Management
Thank you for your feed back we will be working on it
3 out of 5
by A verified traveler

Posted Feb 25, 2018 on Hotels
Comment from Hotel Management
Mar 2, 2018 by Ali, Hotel Management
Thank you so much Emily for your positive response