Not fresh and clean
Posted May 16, 2015
We had heard very good reviews of this hotel, so we were disappointed to learn that the room was not clean. In particular, the carpeting was very stained. The carpet looked so filthy that we were not comfortable walking around without our shoes. I covered a large stain near the door with a laundry basket. This hotel permits pets, so we wondered whether or not the carpet had been cleaned recently. The room smelled sour and musty when we opened the door. The bathroom mirrors had not been cleaned and were not cleaned during our stay. Housekeeping appeared minimal. Perhaps housekeeping is just limited at this hotel. Our towels were replaced, our trash emptied, and beds made. However, we don't think any other basic housekeeping was performed (i.e. cleaning mirrors, wiping sink counter, etc). I had stayed at a Hampton Inn down the street from Staybridge Suites on previous visits to Lincoln. I would not recommend Staybridge again. It did not compare with the Hampton in regards to cleanliness. While the Hampton is more expensive, it is well worth the extra cost. The Hampton has an indoor pool open year-round, hot freshly baked cookies, fireplace in the lobby...taking the chill off cold Nebraska winters! It also has a very, very personable staff.