Ratings based on 769 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Very nice hotel,near a lot of new shops.Posted Dec 23, 2017
Very quiet and restful rooms.close to newer built shops, theater's, and eateries. Minutes away from BWI airport.
for Everyoneby A verified traveler from Central Pa
Reasonable HotelPosted Dec 23, 2017
Occasionally stay the night before a flight. This hotel is clean and convenient. The service has always been professional and courteous - even at 5 in the morning
by A verified traveler
Posted Dec 17, 2017 on Hotels
for Everyoneby A verified traveler from Guam
Nice hotel.Posted Dec 17, 2017
I don’t have a problem with the hotel itself but the shuttle service was a wreck!!! I called upon landing to arrange pick up as suggested on the website. I was directed to call back after I got all my bags from baggage claim. Understandable. It was 0019 when I called for my shuttle arrangement. They hotel is 1.5 miles from the airport. At 0039, I called back asking where the shuttle was because I was freezing. It was 24 degrees outside and after 20 minutes I was numb. I was coming from 87 degree weather. I was directed to go inside and wait and they would call when they got there. I waited another 8 minutes for pickup. I was told that the driver had to pick up another customer but only being 1.5 miles away seems like BS. Once I was picked up, they apologized several times and it was smooth from there. Nice staff and nice hotel.
by A verified traveler from New York NY
Try Marriott insteadPosted Dec 11, 2017
Cons: service, upgrade hotel needed badly.
Location: the only reason you'd go is proximity to BWI
three attempts to get a key that worked. basic, shabby room.
by joe from DWI
DWI tripPosted Dec 1, 2017 on Hotels
for Everyoneby A verified traveler from baltimore,md
My stayPosted Nov 27, 2017
The hotel was nice but I was disappointed that they no longer have a jacuzzi, no microwave in the rooms, and I was not able to get the breakfast option because I booked my hotel to a third party and not them.
for Everyoneby A verified traveler from Daleville, VA
Posted Nov 26, 2017
Perfect location and very quiet. Never heard a jet take off or land. Starbucks close as well.
Posted Nov 21, 2017 on Hotels
Posted Nov 19, 2017 on Hotels