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Reviews of Leonardo Boutique Hotel Linz City Center

2.5 out of 5
Leonardo Boutique Hotel Linz City Center
Steingasse 6, Linz

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 285 reviews" "
Rating 8 - Good. 122 out of 285 reviews" "
Rating 6 - Okay. 15 out of 285 reviews" "
Rating 4 - Poor. 5 out of 285 reviews" "
Rating 2 - Terrible. 2 out of 285 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better kept up hotels in the area, most all the workers speak English well, which you should expect them to, but they did and it was great!
Stayed 6 nights in Jan 2024
Response from Leonardo Boutique Linz City Center on Mar 29, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your host team

10/10 Excellent

Uchenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay in this hotel. The view from our room was superb, the hotel staff was great and very friendly and helpful and the room decor was very well appointed.
Stayed 1 night in Jan 2024
Response from Leonardo Boutique Linz City Center on Jan 29, 2024
Dear guest!Thank you for choosing Leonardo Boutique Linz City Center for your stay in Linz and for taking the time to write a review of our hotel.We are very pleased that you enjoyed your stay and we will be happy to pass on your praise to our team.We always appreciate feedback from our guests to help us continuously improve our services.We looking forward to welcoming you back to the Leonardo Boutique Linz City Center in the near future.With kind regardsYour host team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
very comfortable room, very centrally located and breakfast was amazing (ended up wishing I had more space to eat more)! We ended up parking outside of the hotel parking as we found a lot more affordable parking just a few minutes away from the hotel. The staff were nice and helpful
Stayed 1 night in Oct 2023
Response from Leonardo Boutique Linz City Center on Nov 2, 2023
Dear guest! Thank you for choosing Leonardo Boutique Linz City Center for your stay and for taking the time to write a review.We are always happy to receive positive reviews form our guests.We looking forward to welcoming you in Linz again in the future.Best regards,Your host team

10/10 Excellent

Grant

Stayed 2 nights in Sep 2023
Response from Leonardo Boutique Linz City Center on Sep 25, 2023
Dear guest! Thank you for choosing Leonardo Boutique Linz City Center for your stay and for taking the time to write a review.We are always happy to receive positive reviews form our guests.We looking forward to welcoming you in Linz again in the future.Best regards,Your host team

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Great location, easy walking to many lovely restaurants, the main strip and cathedral. Facilities basic but clean. Night time check in staff was not very helpful or informative. We felt like we were an inconvenience
Stayed 1 night in Sep 2023
Response from Leonardo Boutique Linz City Center on Sep 18, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your host team

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Leonardo Boutique Linz City Center on Aug 17, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your host team

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Star Inn on Jun 27, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your host team

8/10 Good

stephen

Stayed 1 night in Apr 2023
Response from Star Inn on Apr 26, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your host team

10/10 Excellent

Michelle M

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exc service...breakfast was wonderful...exc location!
Stayed 3 nights in Jan 2023
Response from Star Inn on Jan 27, 2023
Dear Guest,we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Your host Team

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ihr Star Inn Team on Dec 1, 2022
Sehr geehrter Gast,vielen Dank, dass Sie unser Gast waren und Sie sich die Zeit für eine Hotelbewertung genommen haben.Wir würden sich auf ein baldiges Wiedersehen sehr freuen und sendenherzliche Grüße aus dem Star Inn Hotel Linz PromenadengalerienIhr Gastgeber Team

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Ihr Star Inn Team on Nov 30, 2022
Sehr geehrter Gast,vielen Dank, dass Sie unser Gast waren und Sie sich die Zeit für eine Hotelbewertung genommen haben.Wir würden sich auf ein baldiges Wiedersehen sehr freuen und sendenherzliche Grüße aus dem Star Inn Hotel Linz PromenadengalerienIhr Gastgeber Team

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Oct 2022
Response from Kaiser on Oct 10, 2022
Dear Guest,we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Your host Team

10/10 Excellent

Rick

Stayed 3 nights in Sep 2022

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming little hotel in a nice section of Munich. As a solo female traveler I felt totally safe here. The place was spotlessly clean, the breakfast was fantastic, but most importantly was the staff….the owner and her assistant were so sweet and went above and beyond to provide first rate service. Stay here, it’s a treat!!
Stayed 1 night in Jun 2022
Response from Kaiser on Jun 20, 2022
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Your host team

8/10 Good

Thanwa

Stayed 3 nights in Jun 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, spacious
Easy to arrive and central. Clean, spacious, on-site paid parking garage. Room did not have coffee. Friendly staff.
Stayed 1 night in Feb 2022
Response from Star Inn Hotel on Feb 24, 2022
Dear Sir or Madam, We are pleased to hear that you liked it in our hotel. We look forward to welcoming you back to our hotel soon. Sincerely, Sebastian Langthaler Front Office Manager

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Star Inn Hotel on Oct 15, 2021
Sehr geehrte Damen und Herrn Vielen dank für Ihrer gute Bewertung. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Mit besten Grüßen Sebastian Langthaler

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, closed to everything. Great!
Stayed 5 nights in Oct 2021
Response from Kaiser on Oct 12, 2021
Dear Guest, we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your host Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to Linz
We liked the location; close to the places we wanted to go but not in an area teeming with activity. The receptionist got us on track for the (several) things we needed to do in Linz.
Stayed 1 night in Oct 2021
Response from Kaiser on Oct 5, 2021
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Your host team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and just nicely tucked away Small pillows tho Well priced accommodation for linz
Stayed 1 night in Aug 2021
Response from Kaiser on Aug 13, 2021
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Your host team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart city accommodation
The hotel is in a quiet but central location, clean and modern.
Stayed 1 night in Aug 2021
Response from Star Inn Hotel on Aug 8, 2021
Dear Ladies and gentlemen, Thank you for your feedback. We hope to see you again soon as a guest at the Star Inn Hotel. Best Regards Sebastian Langthaler

10/10 Excellent

Alessandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Kaiser on Feb 4, 2021
Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und Sie sich die Zeit genommen haben, eine Hotelbewertung bezüglich Ihres letzten Aufenthalts im Star Inn Hotel Linz abzugeben. Wir freuen uns sehr, dass Sie sich bei uns während Ihres Aufenthalts wohlgefühlt haben und geben Ihr Lob selbstverständlich gerne an unser Team weiter. Es ist sehr wichtig für uns, eine Rückmeldung von unseren Gästen zu erhalten. Nur durch Ihre Meinung, Ihre Ideen und Ihre Kritik können wir unsere Serviceleistungen ständig weiter verbessern und natürlich ist es immer eine Freude positives Feedback zu bekommen. Wir würden uns freuen, Sie schon bald wieder im Star Inn Hotel Linz begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Gastgeber Team

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great 1 night away
Very nice hotel, good (quiet) location.
Stayed 1 night in Aug 2020
Response from Kaiser on Aug 8, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

6/10 Okay

Iqbal

Stayed 1 night in Jun 2020
Response from Kaiser on Jun 29, 2020
Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und Sie sich die Zeit genommen haben, eine Hotelbewertung bezüglich Ihres letzten Aufenthalts im Star Inn Hotel Linz abzugeben. Es ist sehr wichtig für uns, eine Rückmeldung von unseren Gästen zu erhalten. Nur durch Ihre Meinung, Ihre Ideen und Ihre Kritik können wir unsere Serviceleistungen ständig weiter verbessern und natürlich ist es immer eine Freude positives Feedback zu bekommen. Wir würden uns freuen, Sie schon bald wieder im Star Inn Hotel Linz begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Gastgeber Johann Kaiser mit Team

8/10 Good

Verified traveler

Stayed 1 night in Jun 2020
Response from Kaiser on Jun 16, 2020
Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und Sie sich die Zeit genommen haben, eine Hotelbewertung bezüglich Ihres letzten Aufenthalts im Star Inn Hotel Linz abzugeben. Es ist sehr wichtig für uns, eine Rückmeldung von unseren Gästen zu erhalten. Nur durch Ihre Meinung, Ihre Ideen und Ihre Kritik können wir unsere Serviceleistungen ständig weiter verbessern und natürlich ist es immer eine Freude positives Feedback zu bekommen. Wir würden uns freuen, Sie schon bald wieder im Star Inn Hotel Linz begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Gastgeber Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was easy clean although I wish the pillows were more comfortable but the rest was perfect.
Stayed 10 nights in Feb 2020
Response from Johann Kaiser on Feb 16, 2020
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Your Star Inn host Team

10/10 Excellent

Igor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
This is a 3-Star hotel in a quite street but really close to the city center. Modern and stylish. Parking is available. All was good, my only minus were some hairs on the bed sheets.
Stayed 2 nights in Jan 2020
Response from Johann Kaiser on Jan 14, 2020
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Johann Kaiser with team

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
We booked at the last moment and the biggest advantage of the hotel is its location - right in the heart of the city. Service was pleasant, room was cleaned and cosy with a nice view.
Stayed 1 night in Dec 2019
Response from Johann Kaiser on Dec 26, 2019
Dear Guest, we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz

10/10 Excellent

Adele, SG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel for a conference at Lentos Kuntsmuseum. Hotel is really nice and clean. Wifi speed is very good. It's in the old part of time within a very short walking distance to all the touristy sites. It's also close to quite a number of really good restaurants serving local cuisine. Some of these restaurants only have the menu in German. Make sure you a way to googletranslate things if your German is minimal to zero. All the TV channels are in German. Some of the stuff may be American but it's all dubbed into German.
Stayed 5 nights in Dec 2019
Response from Johann Kaiser on Dec 13, 2019
Dear Guest, Thank you for being our guest and taking the time to write a review of your last stay at the Star Inn Hotel Linz. We are very pleased that you have felt comfortable with us. It is very important to us to receive feedback from our guests. Only by your opinion, your ideas and your criticism we can constantly improve our services and of course it is always a pleasure to receive positive feedback. We look forward to welcoming you soon at the Star Inn Hotel Linz. Yours sincerely Johann Kaiser with team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. would have liked more than one days's allotment of coffee in room.
Stayed 2 nights in Oct 2019
Response from Johann Kaiser on Oct 28, 2019
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Johann Kaiser with team

8/10 Good

William, Los Angeles, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room with a king size bed. It was very clean and comfortable. One thing that should be noted is that the rooms are quite small. Mine was perfect for one person, but if you're booking a king size bed for two people, just know that there's not a lot of space for both of your suitcases, clothes, etc. The staff were great, as they helped me combine separate reservations and were able to schedule an early morning taxi for me. So much appreciated! The only glitch in my stay was at checkout, when their records showed that I ate breakfast there for 5 days of my stay (at 14 euros per day). I never once had the hotel's breakfast. Luckily, we were able to sort it out, but I would advise the hotel to work out a more reliable system for determining who is and who isn't having breakfast. Other than that, it was an enjoyable stay in a very central part of town, and I would stay there again.
Stayed 5 nights in Sep 2019
Response from Johann Kaiser on Sep 23, 2019
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Johann Kaiser with team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Johann Kaiser on Sep 11, 2019
Sehr geehrter Gast, wir danken Ihnen vielmals, dass Sie unser Gast waren und für Ihre Anmerkungen zu Ihrem letzten Aufenthalt im Star Inn Hotel Linz. Über Ihre ausgezeichnete Bewertung freuen wir uns sehr. Ihre positive Rückmeldung werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen aus dem Star Inn Hotel Linz Ihr Gastgeber Johann Kaiser und MitarbeiterInnen

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, new hotel. Very basic as far as offerings and amenities. Breakfast was decent and decent value.Just seem to charge for every little amenity. Paid coffee in reception, only 2 free coffees in room, then pay. I just expect a bit more when paying $150 for a bed. But cleanliness modern look was A1.
Stayed 2 nights in Aug 2019
Response from Johann Kaiser on Aug 21, 2019
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Johann Kaiser with team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location if you’d like to quite close to downtown
Stayed 5 nights in Jul 2019
Response from Johann Kaiser on Aug 15, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, new hotel with compact and very functional rooms, AC, and excellent breakfast buffet. Very helpful staff. Located adjecent to a gallery with interesting restaurants. In walking distance from major sites an the Altstadt (old City Center).
Stayed 1 night in Aug 2019
Response from Johann Kaiser on Aug 13, 2019
Dear Guest, we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Johann Kaiser on Aug 11, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, modern, comfortable beds helpful staff. Breakfast could be better.
Stayed 1 night in Jul 2019
Response from Johann Kaiser on Jul 19, 2019
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Linz. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Linz. With kind regards Your host Johann Kaiser with team

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Modern and clean central to city. Friendly staff breakfast options could be bettet
Stayed 7 nights in Jul 2019
Response from Johann Kaiser on Jul 13, 2019
Dear Guest, we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz

10/10 Excellent

Tom, Kingston Ontario Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - a few minute walk to restaurants and shops. Room was clean and bed was good! Hotel staff are courteous and helpful. Second time at this hotel and we will return
Stayed 1 night in Jun 2019
Response from Johann Kaiser on Jun 24, 2019
Dear Guest, we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johann Kaiser General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Wi-Fi works well. Great shower. The only downside is the 14 Euro per person charge for breakfast.
Stayed 1 night in Jun 2019
Response from Johann Kaiser on Jun 24, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Excellent location, friendly staff and very clean, I would stay again.
Stayed 1 night in Jun 2019
Response from Johann Kaiser on Jun 10, 2019
Dear Guest, we very much appreciate your comments regarding your stay at the Star Inn Hotel Linz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz

6/10 Okay

Verified traveler

Traveled with group
Staff was ok, the rooms was ok the location was good
Stayed 2 nights in May 2019
Response from Johann Kaiser on May 16, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We did not like that there was no telephone in the room, not even a house telephone. We had problems with the coffee machine and the only communication with the front desk was to go down and talk to the. We also found the room very small. We had to put our suitcase on the bed to open it. No complaints about staff and cleanliness, but all in all we did not think that it we got a good value for our money, even the breakfast at €15 was overpriced.
Stayed 2 nights in Apr 2019
Response from Johann Kaiser on May 7, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz

8/10 Good

Verified traveler

Stayed 14 nights in Feb 2019
Response from Johann Kaiser on Apr 29, 2019
Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und Sie sich die Zeit für eine Hotelbewertung genommen haben. Wir würden sich auf ein baldiges Wiedersehen sehr freuen und senden herzliche Grüße aus dem Star Inn Hotel Linz Promenadengalerien, by Comfort Ihr Gastgeber Johann Kaiser

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Feb 2019
Response from Johann Kaiser on Apr 29, 2019
Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und Sie sich die Zeit für eine Hotelbewertung genommen haben. Wir würden sich auf ein baldiges Wiedersehen sehr freuen und senden herzliche Grüße aus dem Star Inn Hotel Linz Promenadengalerien, by Comfort Ihr Gastgeber Johann Kaiser

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room was breathtaking, perfect location from the stores , city and transportation the staff were friendly , super clean rooms and luxurious I would definitely come back to this hotel
Stayed 6 nights in Feb 2019
Response from Johann Kaiser General Manager Star Inn Hotel Linz on Mar 4, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Nothing at all to complain about. It felt a lot higher-quality than its rating, too. If anything, I'd say it was underpriced. Clean as a whistle, modern and updated. No major difference from a solid business/professional hotel. Also, really good location. Quiet, *just* to the side of the main central block, but mere seconds' walk away. Maybe 4-5 minutes to the main square. Very happy with this one.
Stayed 2 nights in Feb 2019
Response from Johann Kaiser on Mar 1, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

10/10 Excellent

franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 1 night in Feb 2019
Response from Johann Kaiser on Feb 19, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort

10/10 Excellent

franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Johann Kaiser on Feb 20, 2019
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren letzten Aufenthalt im Star Inn Hotel Linz zu bewerten. Über Ihre Höchstnote freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen aus dem Star Inn Hotel Linz, Ihr Gastgeber Johann Kaiser mit Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 min. walk to main shopping street. 10 min walk to the river. Many bars and restaurant options within 5-10 min walk.
Stayed 4 nights in Jan 2019
Response from Johann Kaiser on Jan 16, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Johann Kaiser General Manager Star Inn Hotel Linz Promenadengalerien, by Comfort