The location of this hotel in Chiado is great. But even acknowledging that it is low cost, there is one big problem. Nowhere in the description of the hotel is there a warning that one has to climb FIVE FULL FLOORS to get to the room--there is NO lift. Once there, the room was clean but the TV was an afterthought with no international channels and the toilet/shower room had a glass door which doesn't really close. Although we requested it, we were never given shampoo (admittedly a minor fault). The young Brazilian guys who run this are cheerful and friendly, but clearly not professional. All said, for the price, this would have been a great place if the room had been on the first or perhaps second floor. But the fifth? não obrigado!!