Overview of Dear Lisbon - Charming House

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Guest reviews

4.5 / 5Wonderful
204 reviews
Guests rated this property 4.7/5 for cleanliness.


  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning


What's nearby

Popular LocationBotanical Garden14 min walk
Popular LocationSanta Justa Elevator14 min walk
Popular LocationCarmo Convent15 min walk
AirportLisbon (LIS-Humberto Delgado)30 min drive

Choose dates to view prices

  • Double or Twin Room, Garden View

    4/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double or Twin Room (Street View, Single Use)

    4/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Deluxe Terrace Room

    5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double or Twin Room (Street View)

    4.4/5 guest room rating

    Room amenities

    • 139 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double or Twin Room, Garden View (Single Use)

    5/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Junior Suite, Street View

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details
  • Junior Suite, Garden View

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details

About this area


Located in Lisbon's Bairro Alto neighborhood, Dear Lisbon - Charming House is in the city center and near a metro station. Amoreiras Shopping Center and Colombo Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum.

Popular Location

What's nearby

  • Botanical Garden - 14 min walk
  • Santa Justa Elevator - 14 min walk
  • Carmo Convent - 15 min walk
  • Rossio Square - 16 min walk
  • Lisbon City Hall - 17 min walk

Getting around

  • Cç. Combro Stop - 3 min walk
  • Cais do Sodré Station - 10 min walk
  • Lisbon (LIS-Humberto Delgado) - 30 min drive

About this property

Dear Lisbon - Charming House

3-star Lisbon guesthouse in Bairro Alto, near Rossio Square
An outdoor pool, a bar/lounge, and concierge services are available at this smoke-free guesthouse. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite. All 20 rooms offer free WiFi, room service, and LCD TVs with cable channels. Other amenities available to guests include free newspapers, hair dryers, and safes.
Dear Lisbon - Charming House offers 20 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free buffet breakfast
1 bar
Room service available

Things to do

Outdoor pool

Family friendly

Dry cleaning service
Laundry facilities
Outdoor pool


No elevators

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken





If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking


Smoke-free property

Room amenities


Air conditioning


Free toiletries
Hair dryer


Cable channels


Free newspapers



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American Express

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
Property Registration Number 9227204

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Dear Lisbon House
Dear Charming House
Dear Lisbon Charming
Dear Lisbon Charming House
Dear Lisbon
Dear Lisbon Charming House Guesthouse Lisbon
Dear Lisbon Charming House Guesthouse
Dear Lisbon Charming House Lisbon
Dear Lisbon Charming House
Dear Lisbon - Charming House Lisbon
Dear Lisbon - Charming House Guesthouse
Dear Lisbon - Charming House Guesthouse Lisbon

Frequently asked questions

Can I cancel my reservation for free at Dear Lisbon - Charming House and receive a full refund?
Yes, Dear Lisbon - Charming House offers free cancellation on select room rates, because flexibility matters! Please refer to Dear Lisbon - Charming House cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Dear Lisbon - Charming House?
As of May 31, 2020, prices found for a 1-night stay for 2 adults at Dear Lisbon - Charming House on Jun 1, 2020 start from $74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does Dear Lisbon - Charming House have a pool?
Yes, this property has an outdoor pool.
Is this guest house pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dear Lisbon - Charming House?
This guest house doesn't offer parking.
What time is check-in at Dear Lisbon - Charming House?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Dear Lisbon - Charming House?
Check-out is at noon.
Does Dear Lisbon - Charming House provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 48 per vehicle, roundtrip, applies.
Where is Dear Lisbon - Charming House located?
Located in Bairro Alto, this guesthouse is within a 15-minute walk of Parliament (Sao Bento Palace), Botanical Garden, and Santa Justa Elevator. Rossio Square and Commerce Square are also within 1 mi (2 km). Cç. Combro Stop and R. Poço Negros Stop are within a 5-minute walk.

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Property conditions & facilities, room comfort
  • Disliked: Staff & service

Too expensive for the lack of service and respect

On our first evening, after running the AC, we had crumbles all over the floor (it looked like poops…) On our second evening, I had to go ask for more shower gel and shampoo and the employee was unable to find some shampoo for me. Note that the cleaning staff never put new shower gel, soap or shampoo in our toilet. Also, even if the policy about water efficiency and hanging the towels if we didn't need new ones was told to us by two staff, we got new towels everyday. Finally, after we had left the hotel early in the morning with no staff to be found, we were accused by email of stealing the hair dryer that we never had in our room.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Charming Place to Stay!

Fantastic stay from start to finish. The Staff cannot do enough for you & are so friendly, knowledgeable & helpful across every area of the hotel. The buffet breakfast was very varied & there was plenty of food, which was replenished all the time. I would definitely recommend booking Charming House - Dear Lisbon for your stay in Lisbon. We hope to return again soon. Many thanks to all the staff for a wonderful stay.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Honeymoon Hotel

We had an amazing stay! The staff was super helpful and gave us so many tips and excellent restaurant recommendations. I would stay here again! It was quaint and clean and in a great location! We were able to easily walk everywhere.

Stayed 3 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint & Convenient

A friend from Porto recommended us to stay here. Overall it was a good pick. Things to note: Reception is not 24/7, they have another property nearby that is 24/7 that you can call if you need something, however, there are no phones in the rooms so you'll need to use your cell phone, not ideal for someone without a European cell plan. Breakfast area is quite cramped and busy, there is a patio which is nice, although, typically filled with smokers. The breakfast itself is not fancy but it was OK, 1-2 fresh fruits + frozen/thawed berries, scrambled eggs, bacon, sausages, pastries/bread, cheese & cold cuts, coffee & tea. It was all fresh, but nothing is made-to-order. The location is excellent, very convenient, we didn't experience any street noise, but you can hear your neighbors in other rooms coming and going and talking in the hallway. There is no elevator, stairs-only, not a problem for us, but possibly for some. Overall, it was a good stay without any problems for us and we'd stay again.

Stayed 3 nights in Oct 2019


  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

The staff were friendly and welcoming. We thought the location was very good. Decent breakfast and plenty of it. The property is decorated stylishly and eclectically. However, our room was very disappointing. I asked for a garden room but once in the room, you couldn’t see the garden. The room (ground floor right at the end of the building) was gloomy and dark and backed onto the street which was noisy particularly the first night when it sounded like crates were being thrown around. The bathroom was awful with a lot of black mould in the shower. There was no seal on the bottom of the door so the floor got soaking wet and the concrete floor has started to break up. When we arrived the toilet seat was broken and on our final morning there was no hot water. Generally, the property needed more attention: dead leaves not cleared up and in the pool; needed painting inside and out. There’s no comfortable chairs in the garden and the patio sofa and chairs had no seat and back cushions. The garden area gets very little sun so the pool is freezing. It cost us £684 for 4 nights which we thought was really expensive. That particular room should be sold at a bargain price.

Stayed 4 nights in Sep 2019