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Reviews

3.7 / 5Good
341 reviews

Amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 Front Desk

Map

What's nearby

  • Popular Location
    Rossio Square
    2 min walk
  • Popular Location
    Santa Justa Elevator
    2 min walk
  • Popular Location
    Carmo Convent
    4 min walk
  • Airport
    Lisbon (LIS-Humberto Delgado)
    20 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Comfort Single Room, Shared Bathroom

    Room Amenities

    • 96 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Comfort Twin Room, Shared Bathroom

    Room Amenities

    • 150 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Double Room, Ensuite

    Room Amenities

    • 150 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Deluxe Twin Room, Ensuite

    Room Amenities

    • 150 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Triple Room, Ensuite

    Room Amenities

    • 193 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More details
  • Economy Quadruple Room

    Room Amenities

    • 107 sq ft
    • Sleeps 4
    • 1 Twin Bunk Bed
    More details

About this area

Lisbon

Located in Lisbon's Chiado neighborhood, DownTown Guest House is in the city center and near the airport. Rossio Square and Commerce Square are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's happening at Estádio da Luz or Campo Pequeno Bullring. Our guests appreciate the guest house's location for the sightseeing. It's also convenient to public transportation: Rossio Station (Green) is just steps away and Praça da Figueira Stop is 3 minutes by foot.

Popular Location

What's nearby

  • Rossio Square - 2 min walk
  • Santa Justa Elevator - 2 min walk
  • Carmo Convent - 4 min walk
  • Martim Moniz Square - 8 min walk
  • Castle of Sao Jorge - 14 min walk

Getting around

  • Rossio Station - 2 min walk
  • Rossio Station (Green) - 2 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

About this property

DownTown Guest House

3-star Lisbon guesthouse in Chiado, walk to Rossio Square
This smoke-free guesthouse features a rooftop terrace, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. All 23 individually decorated rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include premium bedding and rainfall showerheads.
DownTown Guest House offers 23 accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 22-inch LCD televisions come with premium satellite channels.
Bathrooms include showers with rainfall showerheads. This Lisbon guesthouse provides complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Family friendly

Dry cleaning service
Laundry facilities
Microwave (on request)
Rollaway/extra beds (surcharge)

Conveniences

Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

English
Portuguese
Spanish

Outdoors

Rooftop terrace

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Blackout drapes/curtains
Premium bedding
Rollaway/extra beds (surcharge)
Select Comfort bed

Bathroom

Hair dryer (on request)
Rainfall showerhead
Shower

Entertainment

22-inch LCD TV
Premium channels
Satellite channels

Food and drink

Microwave (on request)

More

Individually decorated
Individually furnished
Safe

Policies

Check-in

Check-in between 12:30 PM - 11 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

Only registered guests are allowed in the guestrooms.

Property is also known as

  • DownTown Guest House
  • DownTown Guest House Lisbon
  • DownTown Lisbon
  • DownTown Guest House Guesthouse Lisbon
  • DownTown Guest House Guesthouse
  • DownTown Guest House Lisbon
  • DownTown Guest House Guesthouse
  • DownTown Guest House Guesthouse Lisbon

Frequently asked questions

5 - Excellent
62
4 - Good
160
3 - Okay
79
2 - Mediocre
25
1 - Poor
15
4.0
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.5
Property condition

2/5

  • Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable bad !

As the last reviewer stated I too would not recommend this place. Firstly, the photograph for this guesthouse on Tripadvisor is NOT of DownTown Guest House and it’s that photo that drew us in to book, very very misleading. There was no air conditioning! The second problem was no lift. The third, shower not working properly. Staff had to replace the shower head. The fourth was the hairdryer was so old it gave me such a shock when using that I threw it on the bed. We saw the sockets in the wall with loose wiring so that could be a fire hazard. The wine opener broke when trying to open the wine and the second one too. The kettle took a lifetime to boil. There was no air conditioning. There was no premium bedding as advertised especially with flat pillows. The outside noise on the street was very disturbing and the double glazing is insufficient. This place advertises laundry service but when I tried to use the washing machine I was told the machines are for the guesthouse. We were so unhappy that we left a day earlier.

Stayed 4 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location

Excellent location, Everything you need in walking distance, good metro, tram and bus services very close. Room clean, staff friendly and helpful. On the downside there is no lift and we were located on fourth floor. Email communication slow and not very helpful. The posted information including their website lacks a lot of detail that would be helpful.

Stayed 4 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Location, location, location!!! Just needed a better mattress and decent pillows and it would be a much higher rating.

Stayed 2 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and good value. The staff are very nice.

Stayed 1 night in Sep 2019

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