Property entrance

Reviews of Hotel Britania Art Deco, a Lisbon Heritage Collection

4 out of 5

Reviews

9.8

Exceptional

Rating 10 - Excellent. 847 out of 1001 reviews" "
Rating 8 - Good. 136 out of 1001 reviews" "
Rating 6 - Okay. 14 out of 1001 reviews" "
Rating 4 - Poor. 1 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the style of the hotel and that it was quiet and peaceful inside. The complimentary afternoon tea and port were a a very nice touch. The staff were extremely friendly and helpful. The surroundings were not good, with vagrants sleeping in doorways in the next building and a huge construction project underway opposite which was noisy and dusty with workers on our level able to see directly into our room - we had to keep the blinds closed wheever we were in the room.
Stayed 3 nights in Mar 2024
Response from Diogo Laranjo on Mar 25, 2024
Dear Stephen,Thank you for taking the time to share your feedback on your recent stay with us. We're happy to know that you enjoyed our central location at the exclusive Avenida Liberdade district.Our staff takes great pride in providing friendly and attentive service to our guests, and we're pleased to hear that you found them accommodating.We are located in a calm street, parallel to the exclusive Avenida Liberdade, and very seldom we verify the presence of homeless in our vicinity. The municipality provides assistance and shelters for those in need and we are committed and working closely with local authorities to address this issue and explore ways to contribute positively to our community.We sincerely apologize for the ongoing rehabilitation works being carried out in the building in front of the Hotel, which are nearing completion.We look forward to welcoming you again to our lovely city and having the opportunity to offer you a most pleasant stay.Warm regards,Diogo LaranjoGeneral Manager

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay
Stayed 2 nights in Mar 2024

8/10 Good

Troy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Staff were excellent. On final day the breakfast area was full so had to wait 30 minutes. Hotel was very quiet despite building work in front of the hotel. Recommend
Stayed 3 nights in Mar 2024
Response from Diogo Laranjo on Mar 27, 2024
Dear Troy,Thank you for taking the time to share your feedback on your recent stay with us. Our staff takes great pride in providing friendly and attentive service to our Guests, and we're pleased to hear that you found them excellent.We apologize for the inconvenience you experienced with breakfast on the last day of your stay. Our buffet breakfast is available from 7:30 am to 12 noon to cater to our Guests' varying schedules and to minimize congestion. We'll certainly take this into consideration to improve our service in the future.As you mention we are located in a calm street, parallel to the exclusive Avenida Liberdade, and we regret the ongoing rehabilitation works being carried out in the building in front of the Hotel, which are nearing completion.We look forward to welcoming you again to our lovely city and having the opportunity to offer you a most pleasant stay.Warm regards,Diogo LaranjoGeneral Manager

10/10 Excellent

Garth

Liked: Cleanliness
Lovely bottle of Prosecco on arrival, plus a decanter of port! Room was glorious! So glam! Fab breakfast too. Great hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Rudolph, Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont let the facade of the building fool you. It’s gorgeous inside and there are tons of restaurants nearby. Great property!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm with comfort, cleanliness and friendly service
Stayed 2 nights in Mar 2024

10/10 Excellent

Yaneken, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very nice and very friendly. I like this hotel.
Stayed 4 nights in Feb 2024

8/10 Good

Shahryar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at this hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Bob

Stayed 1 night in Feb 2024

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sajjad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well situated between the old part of Lisbon and the new.
Stayed 2 nights in Jan 2024

10/10 Excellent

SAMUEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Luke

Stayed 8 nights in Dec 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite in Lisbon
We love this hotel and return regularly, we like how it is small and personal compared to many others in the city.
Stayed 2 nights in Dec 2023
Response from Diogo Laranjo on Dec 22, 2023
Dear Judy,Thank you so much for taking the time to share your wonderful experience at the Britania Art Deco! We're delighted to read that we have become your new favourite in Lisbon.It's always a pleasure to know that our Guests appreciate the efforts we put into providing excellent service and maintaining a welcoming atmosphere. We take pride in our authentic Art Deco decor, and we're thrilled that you enjoyed the intimate atmosphere and friendly staff.We look forward to welcoming you back for another exceptional stay whenever your travels bring you to our beautiful city.Safe travels, and thank you for making the Britania your home away from home!Warmest regards,Diogo LaranjoGeneral Manager

10/10 Excellent

Henry

Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem.
Hotel is in a great location, Street adjacent to Avenida Libertade. The hotel staff are excellent, efficient and friendly. The hotel is Period Art Deco but modernised sympathetically so as not to lose the character. Good spread for breakfast. Giant comfortable Bed. This hotel is a little gem of a place.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. My only issue is that we didn’t plan our arrival early enough to take full advantage of the hotel. A stunning very large room, with champagne and port. We arrived late and had to leave early for the airport. This is a really special place so make sure you take the time to really enjoy it. Breakfast buffet was fabulous. It was a treat I planned for my husband on our last night in Lisbon, wish we had had more time. Lovely.
Stayed 1 night in Nov 2023

10/10 Excellent

Twinky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and great location. The very helpful and friendly staff at this hotel is what made our stay so comfortable and feel welcomed. The terrace suite was tastefully decorated and comfortable. We had a great stay!
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, staff very helpful. Small size made Hotel very desirable and gave property an exclusive feel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel for a short break in Lisbon
Fabulous centrally located hotel. Near everything. Great staff throughout. Big, airy rooms with lovely art deco detail. Lovely breakfast with plenty of fresh fruit, freshly squeezed juices. Great coffee. Could not fault it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room with huge terrace. Breakfast area was charming.
Stayed 1 night in Nov 2023

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Glenda, Croydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very satisied with the Hotel. The staff was curteous and very helpful. We have been referring our family and friends to your Hotel and is looking forward to returning. Hotel Britania is ideally located to to a lot of attractions which is within walking distance.
Stayed 3 nights in Sep 2023

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Stayed 1 night in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I have stayed in. Beautiful room friendly staff great architecture reasonably priced.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel, Madrid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old school hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Athis property has history We can feel it The service is exceptional like in the old days Breakfast exceptional also We love the place desing and decotation art deco Very stylish
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just beautiful and the staff was amazing. We really enjoyed the extra touches, like complimentary tea service with little snacks and port in the gorgeous bar. Service was wonderful. I would recommend this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The best option in Lisbon!!! A splendid and pleasant warm and unique hotel. Perfect location and a very friendly and helpful staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Vert clean and the staff was very helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

John Francis Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location
Stayed 3 nights in Jun 2023

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service
It is a beautiful, old art deco building which is both a blessing and a curse. It’s just too sedate. The rooms are large but the bathrooms are dated. Most problematic is the rooms are not set up for the 21st century where all travelers have electronic devices. There were no accessible outlets or USB ports at the bedside tables or anywhere near the bed. The location is OK along the Avenida Liberdade, especially if you want to go shopping in some of the high end, Fifth-Ave type shops, but not really walking distance to Rossio Square or any of the sites that you would want to see. The staff is obviously well trained, and the reception at 5 PM for a coffee, port and pastries is very nice but I would not return.
Stayed 1 night in Jun 2023
Response from Diogo Laranjo on Jun 21, 2023
Dear Guest,Thank you for staying with us and for your review.We are happy to read that you appreciated the authentic Art Deco architecture of our hotel and the large size of the rooms.The Britania is a genuine Art Deco hotel that records the glamour of the 40’s. It was meticulously restored to retain its original soul. The restoration that has been carried out has combined the historical aspects with up-to-date technologies. That is the case, for instance, of the bathrooms that retain the original marble walls and floors. We are constantly seeking to reinforce the bridge between history and modern technologies to provide all modern comforts.We value and appreciate feedback from our Guests and will continue to work hard to incessantly improve our Guests experience.Hoping to welcome you again one day and have the opportunity to offer you a most pleasant stay.Kind regards,Diogo LaranjoGeneral Manager

4/10 Poor

helene

Stayed 2 nights in Jun 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stylish old hotel with super-friendly staff close to the metro and close to some nice tucked-away restaurants.
Stayed 4 nights in Jun 2023

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art deco hotel, lovely location and the nicest most helpful staff ever! Highly recommend!
Stayed 1 night in May 2023

10/10 Excellent

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are simply amazing. They always greeted you with a smile and went out their way to make your stay a a success
Stayed 4 nights in Mar 2023

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the whole staff is world class!
Stayed 2 nights in Mar 2023

10/10 Excellent

Nalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I have to thank the hotel for letting me check in many hours before the regular checkin time, after my flight arrived very early in Lisbon. Secondly, I must thank Lorissa and Vitor who provided excellent customer service and made me feel very welcome at the hotel. I also would like to thank the hotel for their hospitality when they provided a complimentary bottle of sparkling wine and port wine. The hotel is very clean and my guest room was very large. The breakfast buffet has a very large variety (was very impressed with the variety of breads) of things that would satisfy vegan, vegetarian or non-vegetarian people alike. The hotel is around 10-15 minutes walk from the places where most activity happens and that is just fine!
Stayed 2 nights in Mar 2023

10/10 Excellent

Amresh

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Most wonderful staff: Larissa, Toure, Miguel are superb. Best looking Art Deco hotel in Lisbon.
Stayed 1 night in Feb 2023

10/10 Excellent

Dorsena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique hotel. Friendly staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2023

10/10 Excellent

Sangkuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Gina, WINDHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was by far the best hotel we've ever visited. From the moment we arrived, we felt like most welcome friends. The staff is always smiling (and they are real smiles, not the stiff phony kind). Everyone seems eager to please. Breakfast was full and healthy, with fresh eggs, a wide variety of breads, and the ubiquitous sardines. Coffee, tea, and pastries every afternoon. Port and a cherry liqueur daily, plus a bottle of Port in your room. Lovely art deco decor, soft music in the bar and library... this is a hotel for grownups. A special shout out to Jefferson, who adds a level of charm to the already delightful surroundings.
Stayed 6 nights in Jan 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel, the staff are friendly and amazing. The art deco inspired design is beautiful. Our room was large and airy, it was immaculately clean. The bed was very comfortable and very big. The location just off the main avenue was ideal.
Stayed 3 nights in Jan 2023

10/10 Excellent

CECILE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2023

10/10 Excellent

Christopher Taylor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent staff and impeccable building

10/10 Excellent

Liliana

Traveled with group
This is the best hotel that I have stay in my life. Congratulation!!!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this wonderful hotel. Great staff, comfortable rooms, love the afternoon tea, snacks & port.
Stayed 1 night in Nov 2022