Hotel Metropole

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View from Room
View from Room
Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board

Overview of Hotel Metropole

Hotel Metropole

3 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Praca D. Pedro IV, 30, Lisbon, 1100-200

Explore the area

  • Popular LocationCommerce Square9 min walk
  • Popular LocationLisbon Cathedral11 min walk
  • Popular LocationRossio Square1 min drive
  • AirportLisbon (LIS-Humberto Delgado)21 min drive

Choose dates to view prices

About this area

Lisbon

Located in Lisbon, Hotel Metropole is in the city center and near a metro station. Botanical Garden and Miradouro de Sao Pedro de Alcantara reflect the area's natural beauty and area attractions include Torel Garden and Fado Museum. Looking to enjoy an event or a game while in town? See what's going on at Campo Pequeno Bullring, or consider a night out at Lisbon Coliseum. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Rossio Station (Green) is just steps away and Praça da Figueira Stop is 3 minutes by foot.

What's nearby

  • Dom Pedro IV Statue - 1 min walk
  • Santa Justa Elevator - 2 min walk
  • Commerce Square - 9 min walk
  • Lisbon Cathedral - 11 min walk
  • Rossio Square - 1 min drive

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 3 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • Beira Gare — 2 min walk
  • Bella Lisa Elevador — 2 min walk
  • Natraj — 2 min walk
  • O Arco — 2 min walk
  • Leitaria Camponeza — 3 min walk

About this property

Hotel Metropole

3-star Lisbon hotel in Lisbon Old Town with free breakfast
This smoke-free hotel features a bar/lounge, dry cleaning, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, limo/town car service, and a library are onsite. All 36 rooms offer free WiFi, minibars, and TVs with cable channels. Guests will also find room service, hair dryers, and safes.
Hotel Metropole offers 36 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Hotel Metropole Lisbon
Metropole Lisbon
Hotel Metropole Hotel
Hotel Metropole Lisbon
Hotel Metropole Hotel Lisbon

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 178 out of 935 reviews
5 - Excellent 19%
Rating 4 - Good. 448 out of 935 reviews
4 - Good 48%
Rating 3 - Okay. 210 out of 935 reviews
3 - Okay 22%
Rating 2 - Poor. 70 out of 935 reviews
2 - Poor 7%
Rating 1 - Terrible. 29 out of 935 reviews
1 - Terrible 3%

3.9/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely local hotel in a great location convenient for walking to the river, Bairro Alto, Chiado, Alfama and Castelo and close to the Metro, the Trams and The Santa Justa Lift. The staff were fantastic, really friendly, welcoming and helpful, spoke very good English and went out of their way to ensure we had a good stay. If you are looking for the look and feel of a large hotel chain where the rooms are bland and the same across the world then this is not it. Some of the soft furnishings in the communal areas are a bit tired but the rooms and decor of this hotel offer a far more personal feel that, combined with the staff, mean I would definitely recommend The Hotel Metropole to my friends and would certainly return.
Stayed 4 nights in Feb 2020

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Need upgrade bathroom's,change carpet, upgraded breakfast furniture's, locations excellent
Stayed 6 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service
Budget hotel centrally located.
Excellent service, awesome staff. Great location. Property us tired and old. Can really use some renovation. TV service was terrible, only one sandy channel.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything walkable distance. We had breakfast included too. Wooden furniture amazing and really appreciate the staff very helpful
Stayed 2 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
The stay was very comfortable and the staff was so courteous and helpful....specially Juao
Stayed 3 nights in Nov 2019