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Reviews of Lagoas Park Hotel

4 out of 5
Lagoas Park Hotel
Rua Encosta das Lagoas, Lagoas Park Porto Salvo, Oeiras

Reviews

9.2

Wonderful

Rating 10 - Excellent. 536 out of 822 reviews" "
Rating 8 - Good. 253 out of 822 reviews" "
Rating 6 - Okay. 24 out of 822 reviews" "
Rating 4 - Poor. 4 out of 822 reviews" "
Rating 2 - Terrible. 5 out of 822 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naseem

Stayed 2 nights in Nov 2023
Response from LPH on Jan 16, 2024
Dear Naseem,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Best regards,Jefferson JúniorShift Manager

10/10 Excellent

Naseem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50 wedding guests booking
We had 50 of our guests for my daughter’s wedding staying for a 3 nights. I cannot thank the staff for welcoming us all and taking very good care of all our guests needs. Nothing was too much for them. I was able to organise a pre wedding meal last minute thanks to helpful staff and the meal was set and served nicely. I cannot recommend this hotel and the lovely staff enough. Looking forward to our next visit very soon.
Stayed 3 nights in Nov 2023
Response from LPH on Dec 25, 2023
Dear Naseem,Thank you for taking the time to write such nice comments after your stay with us.I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts. Our Team's main goal is to offer each guest's stay an unforgettable experience.It was a pleasure to have you as our guest and I do hope to be able to welcome you back to our hotel on your next visit.Best wishes,Jefferson JúniorShift Manager

10/10 Excellent

João

Stayed 1 night in Nov 2023
Response from LPH on Nov 21, 2023
Caro João,Agradecemos desde já o seu feedback tão positivo. Ficamos muito orgulhosos em saber que conseguimos satisfazer as suas necessidades da melhor forma. Com os melhores cumprimentos,Jefferson JúniorShift Manager

6/10 Okay

Joao Paulo

Stayed 1 night in Nov 2023
Response from LPH on Nov 16, 2023
Prezado João Paulo,Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel!Atenciosamente,Sara Almeida,General Manager

10/10 Excellent

Honesto

Liked: Cleanliness, staff & service, property conditions & facilities
The place and surrounding.
Stayed 3 nights in Oct 2023
Response from LPH on Nov 4, 2023
Dear Honesto,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Kind regards,Jefferson JúniorShift Manager

10/10 Excellent

Ana Luiza

Stayed 9 nights in Sep 2023
Response from LPH on Nov 4, 2023
Estimada Ana Luiza,Obrigado pela avaliação. Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la em breve no Lagoas Park Hotel.Com os melhores cumprimentos,Jefferson JúniorShift Manager

8/10 Good

DUARTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from LPH on Oct 13, 2023
Caro Duarte,Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo muito em breve em nosso hotel!Melhores cumprimentos,Sara Almeida,General Manager

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and good breakfast.
Stayed 1 night in Oct 2023
Response from LPH on Oct 10, 2023
Dear Jose,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Kind regards,Sara Almeida,General Manager

10/10 Excellent

GIGI

Stayed 2 nights in Sep 2023
Response from LPH on Oct 3, 2023
Dear Gigi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Sara Almeida,General Manager

10/10 Excellent

Christine

Stayed 1 night in Sep 2023
Response from LPH on Nov 4, 2023
Dear Christine,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Kindest regards,Jefferson JúniorShift Manager

10/10 Excellent

Elizabeth, Leesburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel restaurant/bar was superb. The room was upscale, comfortable, spacious and quiet.
Stayed 2 nights in Sep 2023
Response from LPH on Sep 30, 2023
Dear Elizabeth,Thank you for taking the time to write such nice comments after your stay with us.I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our services.It was a pleasure to have you as our guest and I do hope to be able to welcome you back to our hotel.Kind regards,Jefferson JúniorShift Manager

8/10 Good

Rene

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from LPH on Sep 27, 2023
Dear Rene,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Kindest regards,Jefferson JúniorShift Manager

10/10 Excellent

Alla

Stayed 3 nights in Sep 2023
Response from LPH on Sep 20, 2023
Dear Alla,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Jefferson JúniorShift Manager

10/10 Excellent

Benito A D

Stayed 2 nights in Sep 2023
Response from LPH on Sep 19, 2023
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Su opinión es importante para nosotrosEsperamos poder tener el placer de tenerlo de vuelta en Lagoas Park Hotel.Atentamente,Jefferson JúniorShift Manager

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from LPH on Sep 19, 2023
Dear Nisha,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Sara Almeida,General Manager

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the restaurant next door.
Stayed 1 night in Sep 2023
Response from LPH on Sep 28, 2023
Dear Mary,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Jefferson JúniorShift Manager

10/10 Excellent

Pedro

Stayed 9 nights in Aug 2023
Response from LPH on Sep 24, 2023
Caro Pedro,Muito obrigada pelo tempo que dispensou a rever a sua estadia connosco. Esperamos voltar a recebê-lo novamente no Lagoas Park Hotel.Melhores Cumprimentos,Sara Almeida,General Manager

10/10 Excellent

Sergio

Stayed 1 night in Aug 2023
Response from LPH on Sep 5, 2023
Caro Sergio,Agradecemos desde já o tempo que dispensou a rever o Lagoas Park Hotel. Fico muito satisfeita em saber que desfrutou da sua estadia.Estamos ansiosos por recebê-lo de volta!Sara Almeida,General Manager

8/10 Good

SEBASTIAO

Stayed 2 nights in Aug 2023
Response from LPH on Sep 1, 2023
Estimado Sebastião,Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo muito em breve em nosso hotel!Melhores cumprimentos,Sara Almeida,General Manager

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern room. Staff was very helpful.
Stayed 2 nights in Aug 2023
Response from LPH on Aug 30, 2023
Dear Louis,Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. Kind regards,Sara Almeida,General Manager

10/10 Excellent

Olga

Stayed 2 nights in Aug 2023
Response from LPH on Sep 19, 2023
Estimada Olga,Grata pelo tempo que dispensou a dar-nos feedback acerca da sua estadia connosco. Fico muito feliz em saber que desfrutou da sua estadia.Com os melhores cumprimentos,Sara Almeida,General Manager

10/10 Excellent

Alfred Julio

Stayed 6 nights in Aug 2023
Response from LPH on Aug 25, 2023
Dear Alfred Julio,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Sara Almeida,General Manager

10/10 Excellent

Bruno

Stayed 2 nights in Aug 2023
Response from LPH on Aug 24, 2023
Caro Bruno,Grata pelo tempo que dispensou a dar-nos feedback acerca da sua estadia connosco. Fico muito feliz em saber que desfrutou da sua estadia.Com os meus melhores cumprimentos,Sara Almeida,General Manager

8/10 Good

F D

Stayed 2 nights in Aug 2023
Response from LPH on Aug 24, 2023
Dear Guest,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Kindest regards,Sara Almeida,General Manager

10/10 Excellent

Bruno

Stayed 1 night in Aug 2023
Response from LPH on Aug 24, 2023
Caro Bruno,Grata pelo tempo que dispensou a dar-nos feedback acerca da sua estadia connosco. Fico muito feliz em saber que desfrutou da sua estadia.Com os meus melhores cumprimentos,Sara Almeida,General Manager

8/10 Good

Mário

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from LPH on Aug 24, 2023
Caro Mário,Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo muito em breve em nosso hotel!Com os meus melhores cumprimentos,Sara Almeida,General Manager

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was just perfect.
Stayed 2 nights in Aug 2023
Response from LPH on Aug 12, 2023
Dear Marc,What a wonderful review, we truly appreciate your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Kindest regards,Sara Almeida,General Manager

10/10 Excellent

Pierre A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
My family and I had a wonderful time at Lagoas Park Hotel. We normally do not write reviews but, in this case, we feel compel to share our experience with prospective guests. The hotel is located in a suburb, west of Lisbon, thus outside of the hustle and bustle of urban living. But, with the wide availability of Uber (inexpensive and less than 5 minutes away), it was very easy to go to the city whenever we wanted and visit local hotspots including Cascias and Sintra. Rooms are clean and beds are comfortable. The front desk staff is superb, exhibiting a friendly and welcoming attitude towards us from arrival to departure. In at least two occasions, they graciously offered a chauffered minivan to take us to the local mall. We also enjoyed the rich and delicious buffet-style breakfast offered by the hotel. We will certainly stay at this hotel if we happen to be in Lisbon.
Stayed 4 nights in Jul 2023
Response from LPH on Aug 19, 2023
Dear Pierre,We are very pleased to know that your stay fulfilled your expectation!We are thankful for the time you spent sharing your opinion with us and especially for your kind words regarding our service and staff members. Your comments are of a great value to us and will contribute to improve our overall services and guest’s enjoyment.Thank you for choosing TD Hotels, Lagoas Park Hotel.We look forward to welcome you again in the near future.Best Regards,Sara Almeida,General Manager

10/10 Excellent

Mercedes

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice place
Stayed 1 night in Jul 2023
Response from LPH on Jul 29, 2023
Dear Mercedes,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Kindest regards,Sara Almeida,General Manager

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from LPH on Jul 29, 2023
Dear Esperanza,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Kind regards,Sara Almeida,General Manager

10/10 Excellent

Mercedes

Stayed 5 nights in Jul 2023
Response from LPH on Jul 22, 2023
Dear Mercedes,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Sara Almeida,General Manager

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for us. Nice staff. Nice breakfast.
Stayed 3 nights in Jul 2023
Response from LPH on Jul 7, 2023
Dear William,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Kindest regards,Sara Almeida,General Manager

10/10 Excellent

José Carlos

Stayed 1 night in Jul 2023
Response from LPH on Jul 7, 2023
Caro José Carlos,Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo muito em breve em nosso hotel!Melhores cumprimentos,Sara Almeida,General Manager

10/10 Excellent

A

Stayed 2 nights in Jun 2023
Response from LPH on Jul 7, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Sara Almeida,General Manager

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay with helpful staff.
Stayed 3 nights in Jun 2023
Response from LPH on Jun 27, 2023
Dear Samantha,Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.Best wishes,Sara Almeida,General Manager

10/10 Excellent

parkash k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from LPH on Jun 24, 2023
Dear Parkash,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Sara Almeida,General Manager

2/10 Terrible

Murali

Stayed 1 night in Jun 2023
Response from LPH on Jun 28, 2023
Dear Murali,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Sincerely,Sara Almeida,General Manager

8/10 Good

Carla

Stayed 2 nights in Jun 2023
Response from LPH on Jun 24, 2023
Estimada Carla,Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-la muito em breve em nosso hotel! Atenciosamente,Sara Almeida,General Manager

2/10 Terrible

Raed

Stayed 2 nights in Jun 2023
Response from LPH on Jul 26, 2023
Dear Raed,We appreciate you taking the time to provide us with your feedback of your stay. I am very disappointed to hear that you found our service to be below your standards.Best regards,Sara Almeida,General Manager

10/10 Excellent

Hattie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and our overall experience was very nice! It was kept clean, the gym was good, and the food from the restaurant was great. The staff were all very nice and helpful, and we enjoyed our stay.
Stayed 10 nights in Jun 2023
Response from LPH on Jun 24, 2023
Dear Hattie,Thank you for taking the time to write such nice comment after your stay with us.Our Team's main goal is to offer each Guest's stay an unforgettable experience.It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel.Kindest regards,Sara Almeida,General Manager

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le service 4 étoiles n’y est pas (pas de service bagages, petit-déjeuner trop simple). Établissement très bien, personnel serviable et attentif.
Stayed 11 nights in Jun 2023
Response from LPH on Jun 28, 2023
Monsieur Carlos,Merci pour votre avis sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et pour vos aimables paroles sur notre personnel et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, nos salutations distinguées,Sara Almeida,General Manager

8/10 Good

Sen

Stayed 3 nights in Jun 2023
Response from LPH on Jun 24, 2023
Dear Sen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Sincerely,Sara Almeida,General Manager

10/10 Excellent

Nilson

Stayed 1 night in Jun 2023
Response from LPH on Jun 24, 2023
Caro Nilson,Obrigada pela ótima avaliação. Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la em breve.Atenciosamente,Sara Almeida,General Manager

10/10 Excellent

Nilson

Stayed 2 nights in Jun 2023
Response from LPH on Jun 24, 2023
Caro Nilson,Obrigada pela ótima avaliação. Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo em breve.Atenciosamente,Sara Almeida,General Manager

10/10 Excellent

JUAN CARLOS

Stayed 1 night in Jun 2023
Response from LPH on Jun 24, 2023
Estimado Juan Carlos,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,Sara Almeida,General Manager

10/10 Excellent

Paulo

Stayed 1 night in Jun 2023
Response from LPH on Jun 9, 2023
Prezado Paulo,Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente,Sara Almeida,General Manager

10/10 Excellent

Paul

Stayed 2 nights in May 2023
Response from LPH on Jun 9, 2023
Dear Paul,Thanks for taking the time to share your feedback. We look forward to welcoming you back to our hotel very soon!Yours sincerely,Sara Almeida,General Manager

10/10 Excellent

Parwez

Stayed 2 nights in May 2023
Response from LPH on Jun 2, 2023
Dear Parwez,Thank you for your positive feedback and for choosing Lagoas Park Hotel. It was a pleasure to have you as our guest and I do hope to welcome back in the future.Kind regards,Sara Almeida,General Manager

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Just missing a swimming pool!!
Stayed 1 night in May 2023
Response from LPH on May 28, 2023
Dear Cristina,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel.Kind regards,Sara Almeida,General Manager

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and quite attentive. Food and restaurant was a highlight as well.
Stayed 2 nights in May 2023
Response from LPH on May 25, 2023
Dear Dawn,Thank you for your kind comments regarding our staff and service. I will be sure to let our staff know how much of an impact they made on your experience. Kindest regards,Sara Almeida,General Manager