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Get an overview of this hotel4-star Lisbon hotel in Bairro Alto, walk to Santa Justa Elevator


Located in Bairro Alto, this boutique hotel is within a 10-minute walk of Fado in Chiado, Santa Justa Elevator, and Rossio Square. Castle of Sao Jorge and Lisbon Cathedral are also within 2 mi (3 km).

Hotel Features

2 bars/lounges, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 47 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

A computer station is located on site and high-speed wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. Guests can unwind with a drink at one of hotel's 2 bars/lounges. This boutique hotel also offers a rooftop terrace, a library, and multilingual staff.

9HOTEL MERCY is a smoke-free property.

  • Elevator/lift 
  • Year Built 2012 
  • Free WiFi 
  • Multilingual staff 
  • Dry cleaning/laundry service 
  • Safe-deposit box at front desk 
  • Total number of rooms - 47 
  • Number of floors - 7 
  • Number of buildings/towers - 1 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Number of bars/lounges - 2 
  • Free newspapers in lobby 
  • Concierge services 
  • Computer station 
  • Library 
  • Rooftop terrace 
  • 24-hour business center 
  • Smoke-free property 

Family Friendly Amenities

  • Free Wi-Fi  
  • Soundproofed rooms  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Rainfall showerhead 
  • Flat-panel TV 
  • Free WiFi 
  • Daily housekeeping 
  • Phone 
  • Private bathroom 
  • Minibar 
  • Free toiletries 
  • In-room safe 
  • In-room climate control (air conditioning) 
  • Premium bedding 
  • Blackout drapes/curtains 
  • Soundproofed rooms 
  • Air conditioning 
  • Free bottled water 
  • Coffee/tea maker 
  • Hair dryer 
  • Bathrobes 
  • Slippers 
  • Iron/ironing board (on request) 
  • Electric kettle 
  • Satellite TV service 
  • MP3 docking station 
  • iPod docking station 
  • Room service (limited hours) 
  • Pillowtop mattress 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Lounge Bar - This bar serves breakfast only. Open daily.

Onsite venue #2 - rooftop bar. Open select days.

Room service (during limited hours) is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at midnight


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 17.00 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Mercy
  • Mercy Hotel
  • Mercy Hotel Lisbon
  • Mercy Lisbon
  • 9HOTEL MERCY Hotel Lisbon
  • 9HOTEL MERCY Hotel
  • 9HOTEL MERCY Lisbon

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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