Ratings based on 386 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 21, 2016
Reception gave a good one day map of city to walk from the hotel
5 out of 5
by A verified traveler

Good Hotel

Posted Aug 16, 2016
The rooftop pool was great. The rooms were very stylish and modern. The location was also wonderful.
4 out of 5
by A verified traveler

Situation de l'hotel ideale.

Posted Aug 14, 2016
Tres satisfaisant. Bien que les conseils et la côaissance de la ville par les employes e soit pas au rendez vous.
5 out of 5
by A verified traveler from Boston

Great location, great hotel, great staff

Posted Aug 12, 2016
Pros: Fantastic rooftop bar with view. Central location near plenty of restaurants, bars and train stations. Staff are extremely helpful and friendly.
Location: Many many restaurants and bars to choose just outside the hotel. Not far from Rossio Station if you want to travel outside the city, very convenient
From the time you check in to the time you check out, the staff take very good care of you and were so helpful and friendly. Made lots of great recommendations on places to go. The hotel's central location in Lisbon makes it easy to get around. Hotel rooftop bar is incredible as well, nice atmosphere and vibe. Thanks so much to 9Hotel Mercy for their hospitality, enjoyed the stay!
2 out of 5
by A verified traveler

Accueil décevant

Posted Aug 11, 2016
Pros: Emplacement, terrasse sur toit
Cons: Accueil, confort de la chambre, climatisation, tarifs du petit déjeuner
Hotel récent bien placé mais accueil froid pour rester poli Chambre petite et peu fonctionnelle malgré un grand soin dans la décoration, obsessionnellement noire Climatisation bruyante dans la chambre Petite terrasse sur le toit avec une très belle vue Ceux qu'indiffère un décor design passeront leur chemin
4 out of 5
by A verified traveler from Köln

Sehr Zentral gelegen ,

Posted Aug 8, 2016
Pros: Super Aussicht von der Dachterrasse / Bar
Cons: Zimmer sehr dunkel da alles Schwarz ist . Waschbecken zu klein bzw. Spiegel hängt halb über dem Becken
Location: von hier konnte man alles zu Fuß erreichen. Sehr gute Lage
Wir waren für 4 Tage dort. Sehr ruhig, Frühstück war mehr als gut,
5 out of 5
by A verified traveler

Posted Jul 29, 2016
A high end hotel at a reasonable price. Staff were very friendly and helpful. Close to many restaurants and sight-seeing attractions.
5 out of 5
by A verified traveler from chicago

Super nice hotel!

Posted Jul 25, 2016
it was in a nice area, staff is super nice and helpful, is walking distance to everything and restaurants
4 out of 5
by A verified traveler

Posted Jul 18, 2016
Perfecte ligging voor citytrip Lissabon. Centraal en toch rustig.
4 out of 5
by A verified traveler from Vichy

Superbe situation en plein cœur de Ville !

Posted Jul 15, 2016
Pros: Accueil du personnel Petit déjeuner Situation géographique
Cons: Quelques soucis au niveau de la douche lors de son utilisation ( probleme d'évacuation )
Location: En plein cœur du chiado / Bairo alto , tram 28 à proximité ... Bref idéal !
Très bel hôtel avec des chambres modernes , pour notre part il s'agissait d'une chambre exécutive au 4ème étage . Situation géographique au top , tout est à proximité , boutiques , Resto , pâtisserie , Metro, tram 28 ... Pas mieux !!! Roof top agréable où nous avons pu déguster un superbe mojito .. Un vrai mojito