Ratings based on 1,039 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Japan

立地が良く、便利でした!

Posted Aug 27, 2016
Pros: 水(1リットル程度)が切れると補充してもらえる 朝食へ行く2Fの通路が豪華で、お姫様気分を味わえた 朝食が美味しい。バリエーションがある。
Cons: 古い建物のせいか、立て付けが悪い所があり、クローゼットのドアや洗面所のドアを開けるのは、女性の力では少々大変だった。 シャワーの水圧が弱いのと、ドライヤーの風の勢いが弱い
Location: 地下鉄のレスタウラドーレスの駅に近い(出口によっては目の前) ロシオ広場に近く、地下鉄の別の線に乗る事が出来る サン・ペドロ・デ・アルカンタラ展望台へのケーブルカー乗り場に近い 隣にスターバックスがあった
静かな部屋をリクエストした事もあると思うが、静かに過ごす事が出来た。 <ホテルにあったアメニティ> はぶらしと歯磨き粉のセット、つめやすり、くし、コットンと綿棒のセット、シャンプー、コンディショナー、ボディローション、シェーバー、石鹸、ドライヤー、手鏡、裁縫セット、靴磨き、シャワーキャップ
Comment from Hotel Management
Sep 1, 2016 by PedroMCosta, Hotel Management
Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for having taken the time and trouble to leave these remarks here. I am delighted to read that, overall, you enjoyed your stay with us. It will be an immense pleasure to welcoming you back at the Avenida Palace, on your next visit to Lisbon. Yours sincerely, Pedro Miguel Costa
5 out of 5
by A verified traveler from 日本

市内観光のアクセス抜群の高級ホテル

Posted Aug 26, 2016
Pros: アクセス、高級ホテルの対応
Cons: 特になし
Location: 地下鉄ブルーラインの駅がすぐそば、近くにレストランたくさんあり、
格調高い高級ホテルで、対応も文句なし。市内の真ん中に位置し、地下鉄の駅もすぐそば、シントラ行の国鉄始発駅に隣接し、市内のどこに行くのも、タクシーで近距離です。
Comment from Hotel Management
Sep 1, 2016 by PedroMCosta, Hotel Management
Dear Guest, Thank you so much for choosing to stay at the Avenida Palace and for taking the time to write your review here. Thank you also for the excellent rating. I look forward to welcoming you back at the Avenida Palace on your next visit to Lisbon. Kind regards, Pedro Miguel Costa
5 out of 5
by A verified traveler from Beveren

zeer goed hotel met ideale ligging in centrum

Posted Aug 24, 2016
Pros: Comfort en ligging
Location: locatie ideaal
zeer goed hotel, vriendelijke en correcte service, ideale ligging voor stadsbezoeken
Comment from Hotel Management
Aug 25, 2016 by PedroMCosta, Hotel Management
Dear Guest, Thank you so much for the excellent rating and for writing such a kind review. It was a pleasure to read your kind words about our hotel and about our service. I look forward to welcoming you again, very soon, to your new Lisbon residence. Kind regards, Pedro Miguel Costa
5 out of 5
by A verified traveler from Tokyo

高い利便性

Posted Aug 20, 2016
Pros: 高級感&清潔さ
Cons: シューズクリーナーがあればよかった。
Location: ロッシオ駅の隣で絶好のロケーション。
リスボン中心地ロッシオ駅の隣に位置し、各方面に行くのにとても便利。タクシーで戻る時もロッシオ駅の隣と言えばすぐにわかってくれる。またホテルのコンシェルジュがとても親切で、夕食のファドレストランも良い席を予約してくれてびっくり。
Comment from Hotel Management
Aug 25, 2016 by PedroMCosta, Hotel Management
Dear Guest, Many thanks for taking the time to write such kind comments about your experience at the Avenida Palace. It will be a pleasure to share your comments with our team and I look forward to welcoming you on your next visit to Lisbon. Kind regards, Pedro Miguel Costa
5 out of 5
by A verified traveler from Wirral

Great hotel.

Posted Aug 6, 2016
Pros: Décor.
Cons: Nothing.
The staff were excellent. Nothing was too much trouble.
Comment from Hotel Management
Aug 11, 2016 by PedroMCosta, Hotel Management
Dear Guest, Many thanks for choosing to stay at the Avenida Palace and for taking the time to write your review. I was delighted to read your kind comments about our staff. It will be a pleasure to share your comments with our team and I look forward to welcoming you on return visit to Lisbon. Kind regards, Pedro Miguel Costa
5 out of 5
by A verified traveler from アイルランド

ロシオ広場を見渡せるリッチなホテル

Posted Aug 3, 2016
Pros: ロケーションの良さと部屋の広さ。スタッフの対応も素晴らしいです。
Cons: コーヒーメーカーを設置して欲しいです。 洗面台周辺の動線を確保できるように工夫が欲しいです。
Location: 駅が隣です。目の前のロシオ広場もツアーの発着場にもなっています。市街中心なので、何処に行くにも問題ないと思います。 レストランも周辺に沢山あります。
ロケーション抜群のリッチなホテルです。伝統ある建物で、安心して宿泊できました。部屋は清潔で広いので荷物を広げっぱなしでも窮屈しません。洗面所の後ろスペースが狭いので通りにくいのと、コーヒーメーカーがないので目覚めのコーヒーが飲めないことが欠点です。
Comment from Hotel Management
Aug 11, 2016 by PedroMCosta, Hotel Management
Dear Guest, Thank you for sharing your opinion about your stay at the Avenida Palace. I was extremely pleased to read your kind words about our hotel, its location and services. I look forward to welcome you again in the near future. Yours sincerely, Pedro Miguel Costa
5 out of 5
by A verified traveler from USA

A fabulous hotel in the heart of Lisbon

Posted Aug 1, 2016
Great staff and services. Great location. Great breakfast. Great experience of the old fashion of hotels. Everything is just great.
Comment from Hotel Management
Aug 11, 2016 by PedroMCosta, Hotel Management
Dear Guest, I am delighted to read your kind comments on your visit to the Avenida Palace and to know how highly you valued your experience with us. I will share your comments with the team involved. I look forward to welcoming you again, on your next visit to Lisbon. Yours sincerely, Pedro Miguel Costa
5 out of 5
by A verified traveler from southern NJ

Beautiful Hotel in the Perfect Location

Posted Jul 31, 2016
Pros: The staff, appearance, and location.
Cons: Room service "American" dinner choices. Would have been better with Portuguese fare. But they took what I ordered off the bill without any argument.
Location: Next to Rossea train station which has the train to Sintra. A couple of blocks from the central square downtown and the coast.
My 27 year old daughter and I stayed here for a week. The facility is lovely; more than a hundred years old but completely updated. The hotel is beautiful and welcoming. They offer a full American style breakfast every morning included in the cost. The staff is warm, helpful, and very accommodating. The location is next to the train station and a central plaza, with shopping and restaurants, near the water. I am an experienced traveller and I highly recommend. Real value for the cost.
Comment from Hotel Management
Aug 11, 2016 by PedroMCosta, Hotel Management
Dear Guest, Many thanks for taking the time to write such kind comments about your experience at the Avenida Palace. It will be a pleasure to share your comments with our team and I look forward to welcoming you and your daughter, on your next visit to Lisbon. Kind regards, Pedro Miguel Costa
5 out of 5
by A verified traveler from Calgary

Very good location Close to sights and restaurants

Posted Jul 27, 2016
Check in was fast Concierge was helpful Bar and cafe staff cheerful and knowledgeable
Comment from Hotel Management
Aug 9, 2016 by PedroMCosta, Hotel Management
Dear Guest, Many thanks for choosing to stay at the Avenida Palace and for taking the time to write your review. I look forward to welcoming you on return visit to Lisbon. Kind regards, Pedro Miguel Costa
5 out of 5
by A verified traveler from Paris

Très bel hôtel,situation idéale

Posted Jul 20, 2016
Pros: Tout
Cons: Rien
Location: Place de los restauradores A proximité du funiculaire qui mène au barrio alto
Très bel hôtel, personnel très aimable Chambre très confortable,bien équipée ,donnant sur la rue mais parfaitement insonorisée; Petit déjeuner buffet copieux et de qualité. La situation de l'hotel est idéale pour visiter Lisbonne. Merveilleux séjour
Comment from Hotel Management
by PedroMCosta, Hotel Management
Cher Client, Merci bien d’avoir choisir l’Avenida Palace pour votre séjour à Lisbonne. J'ai été heureux d'apprendre que votre séjour avec nous a été merveilleux. J'ai aussi apprécié vos mots concernant l’hôtel, son emplacement et aussi concernant notre personnel. Votre avis est très important pour nous et soyez sûr que je le partagerais avec nos équipes. Dans l’attente de vous accueillir à nouveau à l’Avenida Palace, Très sincèrement, Pedro Miguel Costa