Ratings based on 287 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Excellent location in the middle of everythingPosted May 17, 2017
The staff was wonderful - taking care of our every need. The rooftop terrace (even with construction going on for the hotel expansion) is an amazing place for a drink before heading out to dinner. Everyone working there made us feel special. When leaving we were asked if we would be back - our answer is that we will stay here whenever we are fortunate enough to travel back to Lisbon
for Everyoneby A verified traveler from Wisconsin
Beautiful hotel, excellent service.Posted Apr 11, 2017
Pros: Rooftop bar, breakfast and excellent customer service. Great location, as well!
Cons: The elevators were very slow but not sure how an older building like this can improve that. They do allow use of the service elevator, which helped.
Location: Excellent location. Lots of shopping and restaurants within walking distance.
We had a very good experience. We would have liked to have had a courtyard view but those rooms were all taken. Our room was very comfortable and clean and met our needs very well. The best part of this hotel is the customer service. It's top notch. We loved the breakfast that was included in our stay and we also really loved the rooftop bar with the most spectacular view. I travel with my pillow because of neck issues and I have forgotten my pillow too many times to count and when we stayed here I for got it also and they contacted me the next day wishing to know my address because they want to send it to me. That has NEVER happened in the states.
for Everyoneby A verified traveler from lewes uk
Perfect hotelPosted Mar 15, 2017
Central location perfect for sightseeing and a minutes walk from metro and tram. Lovely rooftop bar. Food was good, breakfasts especially. All staff were very friendly and accommodating.
for Everyoneby A verified traveler from C
Lovely hotel in the Bairro AltoPosted Mar 14, 2017
This is a lovely hotel with exceptional staff and a wonderful rooftop terrace. Great breakfasts too. The only negative point was we felt our room was very dark and felt cramped as it was in the eaves. Didn't expect this when I had upgraded from a basic room.
for Everyoneby A verified traveler from London
Powell and Cavell landed!Posted Dec 17, 2016
We thought that the glass of champagne on arrival was a really nice touch. Everyone was really friendly and helpful. The room was spotless and the view of the square was stunning. We really enjoyed the roof terrace for a few cocktails after a very good recommended dinner from the reception team. Overall we loved our stay and will be back in the summer months for another visit
by A verified traveler
Posted Dec 4, 2016 on Hotels
for Couplesby A verified traveler from Barbados
Great Hotel in a great locationPosted Dec 2, 2016
The hotel was excellent. The staff were very helpful and friendly and the location was unbeatable. My only complaint was that the room lighting needed improving.
for Everyoneby A verified traveler from Austin Tx
the hotel is awesome, staff even better!Posted Nov 24, 2016 on Orbitz
the hotel is great and the staff is even better. the location is the best and the roof top bar is great. the breakfast will blow you away, its that good.
by A verified traveler
Posted Oct 23, 2016 on Hotels
My experience was amazing. This hotel is locate in an excellent area. The staff is unbelievable, amazing.
for Everyoneby A verified traveler from Uk
An excellent hotelPosted Oct 21, 2016
Location: The hotel is a few steps from the Chiado distrinct and close to many of Lisbons historic sites. Rossio square is a pleasant 10 min stroll.
Location is perfect for a mini city break. The hotel is charming and the staff are exceptional. We stayed in a quite Mansard room which was spacious, clean and well appointed.