Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Paradise! You won't be disappointed!

Posted Nov 16, 2016
Pros: The staffs attention to detail.
Cons: The only thing I didn't like was that I didn't book it for longer!
Location: Cascais is a beautiful town with lots to do in it and day trips to Sintras and Lisbon are very easy with Uber.
Cascais is a beautiful place and made even more so by the wonderful treatment we received at the Grande Real Villa Italia. The Villa Italia is top notch, but was made even better by the attention to detail and welcoming spirit of the staff. I can't say enough about Claudia, Bernardo and Alex who made us laugh and feel like we were home. The food was excellent an sitting on the patio at night having a few drinks watching the sunset was a piece of heaven. Thank you all, we hope to see you again soon.
Comment from Hotel Management
Nov 18, 2016 by Cristóvão Silva - Customer Experience Manager, Hotel Management
Dear Mr. Kevin: We thank you so much for your feedback and for the kindness of your words. We hope to see you soon. Best regards
3 out of 5
by A verified traveler

Strandnähe über eine stark befahrene Uferstrasse.

Posted Nov 12, 2016
Am Wochenende starker Lärm auf der Strasse. Indoor pool nur "Wellnes" und nur über eine Gebühr von 20€ pro Person bei einmaliger Nuzung. Zimmerservice nachlässig, mal fehlen Gläser mal der Korkenzieher, mal sind die Mülleimer nicht geleert ....
Comment from Hotel Management
Nov 16, 2016 by Cristóvão Silva - Customer Experience Manager, Hotel Management
Sehr geehrter Gast, Vielen Dank für Ihre Meinung, die unsere volle Aufmerksamkeit verdient, und dass das Recht nicht in der Verbesserung helfen, weiterhin sowohl verteidigen. Wir bedauern, dass Ihr Aufenthalt in unserem Hotel nicht gegen Ihre Erwartungen zu gehen, da eine unserer Hauptaufgaben ist es, einzigartige Erfahrungen, um unsere Gäste. Wir hoffen, Sie in unserem Hotel oder in anderen Einheiten REAL wieder begrüßen zu dürfen. Grüße, Hinweis: Dieser Beitrag wurde mit Hilfe eines Übersetzungsprogramm so geschrieben, wir entschuldigen uns für etwaige Fehler, die eventuell existieren
5 out of 5
by A verified traveler from London

HIGHLY RECOMMEND

Posted Nov 8, 2016
Pros: Really nice hotel, lovely room, lovely staff, great buffet breakfast, beautiful spa, right by the sea and has 2 really nice restaurants. There's museums & restaurants in the town of Cascais if you want to go into the centre of Lisbon it's about 30 mins by train. All the people we encountered were lovely. Made our stay even better. A visit to Sintra is a must and only about 20 mins away by car. Weather wasn't great but it as out of season.
Cons: It was a beautiful hotel, there was nothing I didn't like.
Location: Not in the centre of Lisbon but easy to get to by train(and cheap). My son had some surfing lessons & I had a Spa treatment (wish i'd tried more)
Comment from Hotel Management
Nov 10, 2016 by Cristóvão Silva - Customer Experience Manager, Hotel Management
Dear Guest, It was a real pleasure to read your review and to learn how much you enjoyed your stay with us. Thank you for all your compliments to our staff. We will make sure that all of your comments are transmited to our team. They will be delighted. Thank you so much for leaving us your feedback. We look forward to welcoming you again, hopefully soon, at the Grande Real Villaitália Hotel & Spa. Kind regards,
5 out of 5
by A verified traveler

Posted Nov 6, 2016
Absolutely amazing 5 star resort experience. Highly recommend!
4 out of 5
by A verified traveler from Delden

Heerlijk hotel in een heerlijk dorp.

Posted Oct 25, 2016
Pros: De ligging is net buiten het centrum op loopafstand, fantastisch uitzicht, heerlijk zwembad en uitstekend ontbijt.
Cons: Geen negatieve punten, voor sommige mensen is het wel een forse wandeling ( beetje heuvelachtig). Bar kan wat gezelliger.
Location: Golfbanen rondom, authentiek en gezellig centrum, mooie uitzichten en heerlijke verse vis.
5 out of 5
by A verified traveler from Cumbria

Posted Oct 7, 2016
Very helpful polite staff, huge elegant room, quality buffet breakfast with good selection
Comment from Hotel Management
Oct 20, 2016 by Cristóvão Silva - Customer Experience Manager, Hotel Management
Dear Guest, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. Only the best Guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon. Kind regards,
5 out of 5
by A verified traveler from England

Perfect stay!

Posted Oct 6, 2016
Pros: - staff (very friendly and helpful) - cleanliness - the view - decoration
Cons: Nothing- it was perfect!
Location: - overlooking the sea - close 5 minute walk to marina - close to town centre - cycling along the coast - paddle boarding -Estoril
From the moment myself and my partner arrived, we were amazed by the beauty of this hotel. The hotel is elegant, sophisticated and extremely clean. All the staff at Grand Real Villa Italia have made our holiday extra special. The staff on the welcome desk, the waitresses/ waiters, cleaning service and the bar staff round the pool, wonderful hospitality. The breakfast buffet kept us full all day and has a wide variety of choice. Would also recommend the Italian restaurant in the hotel, we had a delicious meal overlooking the sunset and the sea. Would 100% return to this hotel!
5 out of 5
by A verified traveler

HOTEL BELÍSSIMO EM FRENTE AO MAR

Posted Oct 6, 2016
Pros: TUDO,LOCAL,VISTA ATENDIMENTO
Location: RESTAURANTES MARAVILHOSOS,MARINA,CENTRO
SOMOS HOSPEDES ASSÍDUOS,MUITO BEM RECEBIDOS SEMPRE.PESSOAL MUITO EDUCADO.ADORAMOS
Comment from Hotel Management
Oct 20, 2016 by Cristóvão Silva - Customer Experience Manager, Hotel Management
Caro Hóspede, Agradecemos o seu comentário e ficamos felizes por saber que desfrutou da sua estadia junto de nós. A satisfação dos nossos Hóspedes é extremamente importante para nós. Esperamos recebê-lo novamente em breve para mais uma excelente experiência no nosso Hotel. Melhores cumprimentos,
5 out of 5
by A verified traveler from Dunchurch

FANTASTIC

Posted Oct 6, 2016
Pros: Everything from start to finish was excellent. Breakfast was superb, plenty of choice with the addition of champagne or vodka if desired.
Cons: There was nothing to dislike, the staff were extremely helpful with booking trips and giving lots of helpful advice.
Location: Within 7 to 8 minutes walking to the town. Plenty of restaurants to choose from.
5 out of 5
by A verified traveler from London

Great Hotel

Posted Oct 2, 2016
If you're looking for a nice relaxing place to go and stay it doesn't get much better than Grande Real Villa Italia. As soon as myself and my partner arrived we were honestly welcomed with open arms. The staff made sure we were looked after, the request I made to upgrade my room was quickly approved and it made for an amazing stay. The spa facility is wonderful. I got a full body massage and it was 5*. I could not get over how friendly all of the staff were down to the cleaners of the hotel. I want to say a big thank you to Nuno and João, you both made our stay at hotel absolutely fantastic.
Comment from Hotel Management
Oct 20, 2016 by Cristóvão Silva - Customer Experience Manager, Hotel Management
Dear Guest, Thank you for the comment and for leaving us your great opinion of our Hotel. It’s very special for us to learn that your experience was great and that you had the opportunity to know other people and had such a pleasant stay with us. It's for comments like yours that our team works daily. We look forward to welcoming you again. Kind Regards,