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Reviews of H10 Duque de Loulé

4 out of 5
H10 Duque de Loulé
Avenida Duque de Loulé, 81-83, Lisbon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 563 out of 745 reviews" "
Rating 8 - Good. 137 out of 745 reviews" "
Rating 6 - Okay. 25 out of 745 reviews" "
Rating 4 - Poor. 10 out of 745 reviews" "
Rating 2 - Terrible. 10 out of 745 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

robert, Newburyport

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was terrific - the staff were friendly and very helpful. Their continental breakfast was fabulous. The location is convenient to the metro and though not near the water is a reasonable walk to a lot of places. We enjoyed it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Janet

Traveled with partner
Lovely boutique Hotel within easy walking distance of the old city. An extremely helpful front desk staff. A delightful surprise was the very good quality of food in their dining room and the knowledgable and entertaining servers.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled stunning old building. Decor inside was bright and country specific with cultural details like blue and white tiles and blue and white tile murals. Stunningly done. All staff encounters were first rate and pleasant. I would stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jack

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific boutique hotel with a lovely room, great bar @ restaurant and terrific staff. Well located and convenient. Will definitely stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome... the surrounding area was not up to par in relation
Stayed 2 nights in Mar 2024

10/10 Excellent

Cinnamon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about this hotel. It’s beautiful. I was sad to find the terrace closed for construction so i hope I can go back one day. The hotel decor is gorgeous, the staff amazing, the restaurant and bar offers are delicious.morning breakfast buffet amazing! Close to metro so don’t worry about location. Easily walkable area. Grocers across the street for water and snacks and even wine. Fantastic food in restaurant or across the stree at Portuguese restaurant ochado dourado. Welcome drink of wine and pastel de nata. Daily encouragement notes. Clean, comfortable, safe and just all around lovely. Business are so some things closed around it on the weekend. Can’t wait to go back again. Thank you
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. Hotel very clean
Stayed 4 nights in Mar 2024

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. It's about a 20 minute walk from the main square so it's in a nive quiet area with some good traditional Portuguese restaurants nearby. The restaurant in the hotel itself is very good. I would stay here again if I return to Lisbon.
Stayed 4 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on Mar 22, 2024
Good morning from Lisbon Corinne! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

8/10 Good

Hemalini

Traveled with group
Liked: Cleanliness, staff & service
Well located. Walkable very easily ( 20 minutes) of the old town. Very close to metro stop and thebus stop ( 3 minutes walk). Beautifully clean. Helpful and friendly reception staff. We did not eat at hotel - so unable to review food and drink. However, a welcome drink and cute little pastries at the reception, whilst you check in, is a nice touch. Bedroom nicely decorated, very clean, quiet. But note that the terrace at the very top floor, with the view, only open from late March till end of autumn.( that was not cited on the hotel website )We were there in mid and were unable to access it for a drink. All in all, a lovely place. Would definitely recommend it!
Stayed 2 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on Mar 22, 2024
Good morning from Lisbon Hemalini! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. We truly hope to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional hotel, much appreciated!
Stayed 1 night in Mar 2024
Response from Alexander Larsson - Deputy Manager on Mar 22, 2024
Good morning from Lisbon Neil! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location; helpful staff; well maintained property with stylish decor!
Stayed 2 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on Mar 22, 2024
Good morning from Lisbon Derek! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Friendly staff and amazing breakfast!!
Stayed 1 night in Feb 2024
Response from Alexander Larsson - Deputy Manager on Mar 6, 2024
Good morning from Lisbon Nicola!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are delighted to read from you that our Team did the extra mile for deliver our high quality service standards to create you an enjoyable and memorable stay with us.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Jayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on Mar 6, 2024
Good morning from Lisbon Jayna!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.We are delighted to know that our Team was able to make the difference by delivering our high quality service standards and consequently, making your experience at H10 Duque de Loulé an enjoyable and memorable one.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Eric, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfectly located. Amazing staff!!! Top stylish decoration. Comfy bed !!
Stayed 4 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on Feb 23, 2024
Good morning from Lisbon Eric! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Noreen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It was so beautiful place to get over our jet lag. There’s a little supermarket right across the street. The rain shower was excellent.
Stayed 1 night in Feb 2024
Response from Alexander Larsson - Deputy Manager on Feb 23, 2024
Good morning from Lisbon Noreen! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Andy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Spare your time in looking at other hotels. Book this one today!
Stayed 4 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Feb 9, 2024
Good morning from Lisbon Andy!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.All the Team is pleased to learn from your positive words and we thank you once again for your time and attention.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Feb 2024
Response from Alexander Larsson - Deputy Manager on Feb 9, 2024
Good morning from Lisbon Marisa!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Juyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on Mar 22, 2024
Good morning from Lisbon Juyeon!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at a wonderful location and walkable to shopping and sightseeing. We arrived early at the hotel and the front desk staff was very kind to accommodate us with a early check in for 2 rooms. The rooms were modern and spacious. Would definitely stay here again. 5 stars.
Stayed 3 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Feb 23, 2024
Good morning from Lisbon Chetan!First of all thank you very much your kind review, and we hope you had a safe trip back home.I do celebrate to hear you enjoyed your stay at H10 Duque de Loulé in Lisbon and all our efforts to provide an excellent customer service helped for your holidays to be unforgettable.We are glad to hear that we exceeded your expectations deposited at H10 Hotels in Lisbon. Your comments are very valuable for us and I do appreciate your feedback as Customer Service is our aim. We’ll share your feedback with all my Team at the hotel.Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards,Alexander LarssonDeputy Manager

6/10 Okay

Kilian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Limited service at resturant, bad service at bar
Stayed 1 night in Dec 2023
Response from Alexander Larsson - Deputy Manager on Feb 9, 2024
Good morning from Lisbon Kilian!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, tasteful design, great location close to Metro station
Stayed 6 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Feb 23, 2024
Good morning from Lisbon Rob! Thank you for sharing your experience at H10 Duque de Loulé.All the Team is delighted for your overall review. On behalf of the whole Team thank you once again and we truly hope to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

8/10 Good

Jessica

Stayed 2 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Feb 9, 2024
Good morning from Lisbon Jessica!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Hamideh, Richmond Hill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay at H10 Hotel. The staff's warm welcome, impeccably clean rooms, and delightful dining options made my experience truly memorable. The attention to detail in design, coupled with outstanding service, sets this hotel apart. I highly recommend it for a perfect blend of luxury and comfort. Looking forward to my next visit!
Stayed 3 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Jan 25, 2024
Good morning from Lisbon Hamideh!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.All the Team is pleased to learn from your positive words and we thank you once again for your time and attention.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Maisie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Jan 25, 2024
Good morning from Lisbon Maisie! We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your rating, and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Andy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Rooms were clean and comfortable. Staff was very friendly and helpful.
Stayed 1 night in Jan 2024
Response from Alexander Larsson - Deputy Manager on Jan 25, 2024
Good morning from Lisbon Yira!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.All the Team is pleased to learn from your positive words and we thank you once again for your time and attention.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

8/10 Good

Maya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Feb 9, 2024
Good morning from Lisbon Maya!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Emily, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful The staff very helpful and friendly Bed super comfy Bathroom with bathtub amazing too Great place to rest after a day of walking up and down the hills of beautiful Lisboa
Stayed 4 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on Jan 18, 2024
Good morning from Lisbon Emily! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Mohammad Abed

Stayed 2 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on Jan 18, 2024
Good morning from Lisbon Mohammad Abed! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your rating, and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

puneet

Stayed 1 night in Dec 2023
Response from Alexander Larsson - Deputy Manager on Jan 18, 2024
Good morning from Lisbon puneet!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

2/10 Terrible

Xuanyu

Stayed 4 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on Jan 18, 2024
Good morning from Lisbon Xuanyu! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city.We will investigate further about your interactions with our team or room.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel, good atmosphere, very comfortable and spacious room, awesome bed, nice commodities, very close (two blocks) from metro station, excellent breakfast and service overall. Great selection.
Stayed 2 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on Jan 25, 2024
Good morning from Lisbon Eva!Thank you for sharing your comments following your stay at H10 Duque de Loulé.We hope you enjoyed your overall time in Lisbon and as a very customer oriented Team we are glad to read that we fulfilled your expectations with regards your experience at H10 Hotels.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Eliades

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on Jan 18, 2024
Good morning from Lisbon Eliades!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

alberto Cuevas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 excellent staff The location is awesome public transportation nearby also Ubers are around 5 to 7 euros nearby to most tourist places from the airport uber was 11 euros only, please don’t take normal taxi use bolt or Uber the public bus is also excellent and inexpensive, the rooms are extremely clean awesome beds with espresso machines (in case you like to buy your own pastries to save money a coffee maker is a must) they have a mini bar for extra charges, the breakfast amazing make sure to add it it’s worth it, they make you eggs a la carte my favorite was royal eggs and eggs Benedict they also have a buffet included they make you cappuccino they have fruits, seeds, granola, yogurt, cheeses and different pastries, in front of the hotel to your right there’s 2 supermarkets and plenty of restaurants from different nationalities Uber eats also works, the hotel street to your left you walk straight to marques pombal park and many others tourist destinations, the hop on off is nearby in duque loule or pombal park you get the tickets from them the bus offers 72 hours for 34 which is awesome you can get almost anywhere, to me this hotel offered us everything we were looking for, I don’t really like to struggle much, but I want to be on my budget, nearby you can find high end stores too overall the hotel delivers great amenities and they also have a gorgeous rooftop restaurant you can go to haves view of the city.
Stayed 5 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on Jan 18, 2024
Good morning from Lisbon Alberto Cuevas!First of all thank you very much your kind review, and we hope you had a safe trip back home.I do celebrate to hear you enjoyed your stay at H10 Duque de Loulé in Lisbon and all our efforts to provide an excellent customer service helped for your holidays to be unforgettable.We are glad to hear that we exceeded your expectations deposited at H10 Hotels in Lisbon. Your comments are very valuable for us and I do appreciate your feedback as Customer Service is our aim. We’ll share your feedback with all my Team at the hotel.Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards,Alexander LarssonDeputy Manager

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Alexander Larsson - Deputy Manager on Feb 9, 2024
Good morning from Lisbon Julio!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

zili

Stayed 4 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on Dec 12, 2023
Good morning from Lisbon Zili!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Jennifer, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alexander Larsson - Deputy Manager on Dec 12, 2023
Good morning from Lisbon Jennifer!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Stuart, Bridgewater

Stayed 2 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on Dec 12, 2023
Good morning from Lisbon Stuart!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with outstanding customer service. Rooms were spotlessly clean, spacious and extremely comfortable. There is a delightful rooftop bar to enjoy also. First class hotel which I would recommend , unreservedly, to anyone visiting Lisbon.
Stayed 2 nights in Nov 2023
Response from Alexander Larsson - Deputy Manager on Dec 12, 2023
Good morning from Lisbon Elizabeth! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E10 hotel is very close to metro. Staff are very friendy and helful. We will come back to book again for sure.
Stayed 2 nights in Nov 2023
Response from Alexander Larsson - Deputy Manager on Nov 30, 2023
Good morning from Lisbon Samuel! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Yury

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and very helpful stuff.
Stayed 3 nights in Nov 2023
Response from Alexander Larsson - Deputy Manager on Nov 30, 2023
Good morning from Lisbon Yury!Thank you for feedback!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Alexander Matthew, Boonton Township

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Alexander Larsson - Deputy Manager on Nov 24, 2023
Good morning from Lisbon Alexander Matthew!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very comfortable
Stayed 1 night in Nov 2023
Response from Alexander Larsson - Deputy Manager on Nov 18, 2023
Good morning from Lisbon Daniel! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Carlos Alberto, Apollo Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming and beautiful place to stay. Would stay there again.
Stayed 3 nights in Oct 2023
Response from Alexander Larsson - Deputy Manager on Nov 8, 2023
Good morning from Lisbon Carlos Alberto! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and attentive.
Stayed 7 nights in Oct 2023
Response from Alexander Larsson - Deputy Manager on Nov 8, 2023
Good morning from Lisbon Dena! We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel for our stay in Lisbon!
Wow! What can I say? This hotel is amazing. H10 Duque de Loule is the standard by which every boutique hotel should be measured. It gives the essence of Portugal with the beautiful blue tiles incorporated throughout the property. The rooms are spacious, tasteful, and modern - and warm and inviting at the same time. The rooftop terrace offers an uninterrupted vista of water in the distance, plus the foreground of quintessential Portuguese tiled roofs and colorful houses and buildings scattered throughout the hillsides around the hotel. The staff are genuinely concerned with the comfort of their guests. Complimentary pastries and sparkling wine greeted us at check in, and every afternoon after sightseeing. There is a delightful restaurant on site. Robes, slippers and deluxe toiletries are furnished. The hotel’s location provided easy access to everything we wanted to do in Lisbon, while still being off busy pathways. It was quiet, luxurious and peaceful. I can’t imagine anyone not being thrilled after selecting this hotel! Thank you H10 Duque de Loule, for an incredible introduction to Lisbon!
Stayed 4 nights in Oct 2023
Response from Alexander Larsson - Deputy Manager on Nov 8, 2023
Good morning from Lisbon Kim!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.All the Team is pleased to learn from your words and we thank you once again for your time and attention.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Shobna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alexander Larsson - Deputy Manager on Nov 8, 2023
Good morning from Lisbon Shobna!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

David, Wallingford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient, being blocks from a Metro station. The staff did everything they could to help during my stay, including printing out messages I had received and then rescanning the reply so I could send a document to DHL to help with a shipment home. I would stay here again.
Stayed 4 nights in Sep 2023
Response from Alexander Larsson - Deputy Manager on Oct 12, 2023
Good morning from Lisbon David!First of all thank you very much your kind review, and we hope you had a safe trip back home.I do celebrate to hear you enjoyed your stay at H10 Duque de Loulé in Lisbon and all our efforts to provide an excellent customer service helped for your holidays to be unforgettable.We are glad to hear that we exceeded your expectations deposited at H10 Hotels in Lisbon. Your comments are very valuable for us and I do appreciate your feedback as Customer Service is our aim. We’ll share your feedback with all my Team at the hotel.Thanks again for your kind words and look forward your next stay at H10 Hotels now with 58 hotels in 18 destinations!Kind regards,Alexander LarssonDeputy Manager

6/10 Okay

Maritza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and the staff as well, except for the front desk supervisor, she was not very accommodating when we told her the room was dark and had no view. The prices are not cheap I feel they should try to make the stay more comfortable. Definitely will not recommend!!
Response from Alexander Larsson - Deputy Manager on Oct 12, 2023
Good morning from Lisbon Maritza! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. I regret to learn from your words that this time your experience at H10 Duque de Loulé was not up to your expectations. We will investigate further about your interactions with our team, to make sure this situation will not repeat again and we will keep working hard with further training. Thanks again for your words and look forward your next stay at our hotel so we can show you all our improvements and restore like that the faith in our company.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alexander Larsson - Deputy Manager on Oct 2, 2023
Good morning from Lisbon Vadim! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager