Ratings based on 579 Verified Reviews

3.3 out of 5
79% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by Mary Jane

Great location

Posted Jan 22, 2017 on Hotels
Perfect location, near public transportation and great shops and restaurants
5 out of 5
by A verified traveler

very good

Posted Nov 23, 2016 on Hotels
good
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Good location for sightseeing

Posted Nov 23, 2016
Pros: The location is great and the staff at the hotel were very pleasant and helpful.
Cons: Probably breakfast.
Location: Close to Metro, walking tours, bars and restaurants, tram rides to other parts of the city.
We recently visited Lisbon with a group of friends for a city break and found the location of Hotel Borges Chiado to be excellent. It is situated right in the centre of the city which suited us very well for exploring on foot and also directly opposite the Metro for travelling further afield.
4 out of 5
by A verified traveler

Great Location

Posted Nov 7, 2016 on Hotels
Loved the location. Enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Fabulous location, great staff, pleasant room

Posted Sep 27, 2016
Pros: I loved the historic ceramic tiles that were arranged in boards on the walls of the hallways, many with detailed descriptions; the staff are awesome.
Cons: A clock and coffee-maker maybe in the room, or at least the option, perhaps also bottled water in the fridge?
Location: Visit a museum in a ruined medieval abbey, tons of life, lots of little streets with shops and restaurants open late, squares w/ fountains & musicians
Very nice walk-in shower with individual controls for "rain" and separate head, but no bath. I had an attic room with a dormer window and a tiny almost-balcony, an air conditioning unit, two single beds and a wardrobe, table, desk. Like a lot of European hotels, there's no power outlet at the desk but I unplugged the (empty) fridge. Watch that the fridge, like the lights, loses power when you leave the room. You can use a different plastic card (not a credit card!) in the slot to keep the power on if you go to breakfast. A really beautiful location, and everything from antiquarian books and art supplies to gucci handbags can be had easily or you can just watch people go by. It's a very pedestrian-friendly area. The staff were much more helpful than the people at the large conference hotel I was at earlier in the week and gave the sort of service you get from a 100-room hotel, smiling and nodding at me if I went in or out. The room was quiet even though it overlooked the busy street - busy mostly with pedestrians - and I slept well. There was more room than I'd expected, too. The breakfast buffet was OK (and in a fun room). Don't expect room service here, or an ironing board in your room, or a caviar dispenser, but do expect a little haven where you can relax in the middle of an historic city.
5 out of 5
by Mario from Toronto. Canada

Keep up with a great job

Posted Jul 29, 2016 on Hotels
Overall was great. .keep up with a great job. Thank you
3 out of 5
by Claudia from Colombia

Good neighborhood, close to attractions.

Posted Jun 14, 2016 on Hotels
Close to everything, nice neighborhood. If you do not like noise, request an interior room, you wont hear a fly, but keep in mind that hotel is outdated. Rooms are very simple with very old looking furniture, they are remodeling but might be a while.... Nice breakfast to keep you going through the day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant location

Posted May 8, 2016
Excellent location, so easy to walk from for different parts of the city, or metro minutes away. Near to two fantastic view points. Plenty of restaurants nearby and amazing coffee/ food place next door! A breakfast room that surpasses all others with chandeliers and beautiful decorations. Staff very helpful with any problem and fluent English spoke.
4 out of 5
by Amresh from Brooklyn, NY.

Lisbon Night

Posted Mar 15, 2016 on Hotels
One night in a great location. The Hotel is in Chiado, but so very close to Bairos Altos. Trendy restaurants down the streets.
4 out of 5
Recommended
for Couples
by A verified traveler

Excellent location, right in an upscale square

Posted Mar 7, 2016
Pros: location
Cons: front desk female staff should be more friendly breakfast could have more variety and have hot coffee
Location: walking Lisbon main square on the water Alfama district Fado music
Excellent location, right in an upscale square with safes and shops right on the street. East walk all over Lisbon. The women at the checkin desk were not helpful and seemed distracted with each other. The male person on in the evenings was very helpful and recommended a good Indian food restaurant nearby. He also arranged an airport transfer for us which worked very well, with a person named Tiago. The breakfast was basic and unfortunately the coffee was never hot.