Ratings based on 234 Verified Reviews

3.2 out of 5
77% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Good location for sightseeing

Posted Nov 23, 2016
Pros: The location is great and the staff at the hotel were very pleasant and helpful.
Cons: Probably breakfast.
Location: Close to Metro, walking tours, bars and restaurants, tram rides to other parts of the city.
We recently visited Lisbon with a group of friends for a city break and found the location of Hotel Borges Chiado to be excellent. It is situated right in the centre of the city which suited us very well for exploring on foot and also directly opposite the Metro for travelling further afield.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Fabulous location, great staff, pleasant room

Posted Sep 27, 2016
Pros: I loved the historic ceramic tiles that were arranged in boards on the walls of the hallways, many with detailed descriptions; the staff are awesome.
Cons: A clock and coffee-maker maybe in the room, or at least the option, perhaps also bottled water in the fridge?
Location: Visit a museum in a ruined medieval abbey, tons of life, lots of little streets with shops and restaurants open late, squares w/ fountains & musicians
Very nice walk-in shower with individual controls for "rain" and separate head, but no bath. I had an attic room with a dormer window and a tiny almost-balcony, an air conditioning unit, two single beds and a wardrobe, table, desk. Like a lot of European hotels, there's no power outlet at the desk but I unplugged the (empty) fridge. Watch that the fridge, like the lights, loses power when you leave the room. You can use a different plastic card (not a credit card!) in the slot to keep the power on if you go to breakfast. A really beautiful location, and everything from antiquarian books and art supplies to gucci handbags can be had easily or you can just watch people go by. It's a very pedestrian-friendly area. The staff were much more helpful than the people at the large conference hotel I was at earlier in the week and gave the sort of service you get from a 100-room hotel, smiling and nodding at me if I went in or out. The room was quiet even though it overlooked the busy street - busy mostly with pedestrians - and I slept well. There was more room than I'd expected, too. The breakfast buffet was OK (and in a fun room). Don't expect room service here, or an ironing board in your room, or a caviar dispenser, but do expect a little haven where you can relax in the middle of an historic city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant location

Posted May 8, 2016
Excellent location, so easy to walk from for different parts of the city, or metro minutes away. Near to two fantastic view points. Plenty of restaurants nearby and amazing coffee/ food place next door! A breakfast room that surpasses all others with chandeliers and beautiful decorations. Staff very helpful with any problem and fluent English spoke.
4 out of 5
Recommended
for Couples
by A verified traveler

Excellent location, right in an upscale square

Posted Mar 7, 2016
Pros: location
Cons: front desk female staff should be more friendly breakfast could have more variety and have hot coffee
Location: walking Lisbon main square on the water Alfama district Fado music
Excellent location, right in an upscale square with safes and shops right on the street. East walk all over Lisbon. The women at the checkin desk were not helpful and seemed distracted with each other. The male person on in the evenings was very helpful and recommended a good Indian food restaurant nearby. He also arranged an airport transfer for us which worked very well, with a person named Tiago. The breakfast was basic and unfortunately the coffee was never hot.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Close to the centre

Posted Mar 2, 2016
Perfect location. Only disappointment is the breakfast. Otherwise nice rooms and clean place to stay. Rooms also have guest bed which can be transformed into sofa's.
2 out of 5
by A verified traveler from New York.

Small bathrooms.

Posted Oct 5, 2015
The location was excellent and the staff helpful. But the bathrooms were not private at all and very small. Won't recommend those room types for friends traveling together because there's no privacy at all. Also the breakfast was not that great either.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location close to transport link

Posted Oct 1, 2015
Great time in Lisbon from this base, walked all round the city enjoying sights food and drink
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Comfortable stay. Would return.

Posted Aug 9, 2015
Pros: Nicely decorated rooms. Good shower, wifi and AC.
Location: Ideal spot for exploring the city on foot.
Hotel Borges has nice modern rooms and is located in a perfect spot for exploring Lisbon. Beautiful cafes, shopping, bars, and a metro station are all steps away. Breakfast was good and the breakfast room was beautiful but can get very full on summer mornings however it is open until 11am so plenty of time. Wifi worked well in the room. I would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location, however...

Posted Jul 25, 2015
Great location in old Town district. Close to food, shopping, metro. Only issue is very noisy , street performers all night long. If you want a quite night sleep, this place is not for you.
3 out of 5
Recommended
for Everyone
by A verified traveler from cheshire.uk.

location is the best part of this hotel.

Posted Jul 13, 2015
Pros: location
Cons: bedrooms and bathroom facilties. no tea/coffee making or fridge in room.
Location: excellent location right next to barro alto area. tip for getting into town.
great location right in the mix of the night life. hotel a little run down. room very small and breakfast bit of a muddle.