Ratings based on 482 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Very good standards

Posted Aug 20, 2016
Pros: Friendly and efficient staff. Good standards of hotel.
Cons: Noise at night from outside fans/extractors?
Location: Location not brilliant to access tourist areas but trasport available e.g. buses.
Good experience verall.some noise from fans/extractors during the night.
Comment from Hotel Management
Aug 23, 2016 by DPP Management, Hotel Management
Dear Guest, Thank you very much for letting us have your opinion. We are happy for knowing your pros and we also took due note of your remarks. We will work on these issues, in order to improve. We look forward to welcoming you back. Kind regards Paulo Mesquita General Manager
4 out of 5
by A verified traveler

esta poco lejos del centro

Posted Aug 18, 2016
Location: hay un centro comercial enfrente y te puedes desayunar super bien y por 14 € desayunan dos personas
el hotel esta bien esta un poco lejos del centro el precio del desayuno 19,60€ me parece caro,por ser un hotel de 5 estrellas tendrían que reponer los amantes todos los días y no solo el primer día que llegas el , en general el hotel esta bien pero como de 4 estrellas
Comment from Hotel Management
Aug 22, 2016 by DPP Management, Hotel Management
Dear Guest, Thank you very much for letting us have your opinion. We understand we couldn't reach your expectations and, therefore, we would like to present you our apologies. We hope you allow us a second visit. Kind regards Paulo Mesquita General Manager
5 out of 5
by A verified traveler from Toronto Canada

Beautiful view of the river

Posted Aug 13, 2016
Fantastic views of downtown and the river. Beautiful rooms.
Comment from Hotel Management
Aug 17, 2016 by DPP Management, Hotel Management
Dear Guest, We are grateful for your kind review. We hope you enjoyed your stay and we look forward to welcoming you back, again. Kind regards Paulo Mesquita General Manager
4 out of 5
by A verified traveler from La Varenne Saint Hilaire

Très bien sous tous rapports sauf femmes de ménage

Posted Aug 9, 2016
Pros: Les petits déjeuners à vous mettre de bonne humeur pour la journée La vue sur la rade Etc... Mais pas Transavia
Cons: Le ménage dans les chambres et Tansavia
Location: Calme avec centre commercial discret avec plein de restaurants très variés et bons On était de bonne humeur on n'avait pas encore idée du retour
Accueil excellent personnel compétent et disponible chambres OK petits déjeuners remarquables mais ménage dans la chambre symbolique. Transavia nous a gaché le retour. Les pieds lourds de l'aviation civile vont suivre la compagnie mère dans sa chute. Compagnie à éviter à tous prix. c'est une filiale d'AIR FRANCE ... c'est tout dire.
Comment from Hotel Management
by DPP Management, Hotel Management
Cher Monsieur, Nous vous remercions la gentillesse et le détail de vos commentaires. Il est très gratifiant vérifier votre satisfaction, mais nous avons, aussi, bien pris note de votre remarque. Nous ferons tout pour pouvoir améliorer notre prestation. En espérant pouvoir vous accueillir, de nouveau, Bien cordialement Paulo Mesquita Directeur Général
5 out of 5
by A verified traveler

Hotel muy bonito. Estancia agradable. Recomendable

Posted Aug 7, 2016
Buena atención del personal de recepción. Habitación cómoda y tranquila.
Comment from Hotel Management
by DPP Management, Hotel Management
Estimado Cliente, Le agradecemos la gentileza de su comentario. Esperamos que haya tenido una agradable estancia y esperamos poder volver a recibirlo, en breve. Un cordial saludo Paulo Mesquita Director General
5 out of 5
by A verified traveler from London

Beautiful hotel, great location

Posted Jul 31, 2016
Pros: Everything!
Cons: The Terrace bar/restaurant closed at 11:30pm & I was told it was closed for the rest of month. It is lovely so it should be open late all year round.
Location: Beautiful hotel, great location by massive shopping centre with more places to eat and a cinema.
Beautiful hotel, great location by massive shopping centre with more places to eat and a cinema. Food at the hotel itself is delicious and beautifully presented. Breakfast spread (variety and quality of food) is amazing! The hotel's facilities are excellent, including the chill out swimming pool with warm water and jacuzzi in the spa area. Staff is wonderful, happy to help. Car valet to take to and collect from the garage. Remember to ask them to include parking, with your hotel bill or you have to pay separately. You get wifi included for two devices, but there were three of us sharing the same room (husband, child, and myself) and they gave us a visitor wifi pass too. Overall, a great experience.
Comment from Hotel Management
Aug 1, 2016 by DPP Management, Hotel Management
Dear Guest, Thank you very much for for your kind review. We are very happy for knowing of your satisfaction. We do care for our guests and we will always work hard in order to achieve their expectations. We would love to have you back. Kind regards Paulo Mesquita General Manager
4 out of 5
by A verified traveler from Melbourne Australia

Very nice hotel close to city centre

Posted Jul 24, 2016
Pros: Everything
Cons: Additional daily charge to use hotel pool. Nowhere on the hotel website does it mention a cost to use the hotel pool. Should be included in room cost.
Enjoyed my stay here immensely. Very nice facilities, and service was exceptional. Reception staff always had a smile on their faces and were only to pleased to offer assistance on tours and directions to anywhere in the city I was wanting to go. The delicious fresh apples daily on the reception counter were a very nice touch.
Comment from Hotel Management
by DPP Management, Hotel Management
Dear Guest, Thank you very much for having posted your review. We are happy for knowing that you appreciated our service, but we also took note of your remark. We will work this issue, in order to improve. Hoping to have the chance to welcome you back, Kind regards Paulo Mesquita General Manager
5 out of 5
by A verified traveler

Beautiful Hotel

Posted Jul 22, 2016
We enjoyed our stay in this hotel. The staff was very friendly and the food was very good.
Comment from Hotel Management
Jul 24, 2016 by DPP Management, Hotel Management
Dear Guests, Thank you very much for your kind review. We are very happy for knowing of your satisfaction and we would love to have the chance of welcoming you back. Kind regards Paulo Mesquita General Manager
3 out of 5
by A verified traveler

Plastic cirtains in a 5* hotel?

Posted Jul 19, 2016
This is not a 5* hotel. Plastic curtains? Not even a double one? The staff is very friendly, and is the only hint that the hotel could be 5*...
Comment from Hotel Management
Jul 19, 2016 by DPP Management, Hotel Management
Dear Guest, Thank you for posting your review. We are happy for knowing that you appreciated our service, but we also took note of your remark. We are working on this issue, in order to improve. We look forward to welcoming you back. Kind regards Paulo Mesquita General Manager
4 out of 5
by A verified traveler

新市街地

Posted Jul 15, 2016
新しい作りの割には中はクラシックな感じで落ち着きがあります。部屋も清潔で快適です。ショッピングモールもあり悪くないです。
Comment from Hotel Management
Jul 19, 2016 by DPP Management, Hotel Management
Dear Guest, Thank you very much for posting your thoughts. We are happy for knowing of your satisfaction and we hope you had a pleasant stay. We look forward to welcoming you back. Kind regards Paulo Mesquita General Manager