Property entrance
Check availability

Reviews of Hotel Santa Justa Lisboa

4 out of 5
Hotel Santa Justa Lisboa
Rua dos Correeiros, 204, Lisbon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 804 out of 1000 reviews" "
Rating 8 - Good. 158 out of 1000 reviews" "
Rating 6 - Okay. 29 out of 1000 reviews" "
Rating 4 - Poor. 6 out of 1000 reviews" "
Rating 2 - Terrible. 3 out of 1000 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location near all the tourist attractions. We could see the Santa Justa Lift and Castelo de Sao Jorge right from our room. Very close to Rossio train stop. Many restaurants close by. Room was clean and staff was very friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , right in the heart of the city! Staff is very helpful and courteous!
Stayed 1 night in Mar 2024

10/10 Excellent

jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the location is perfect ! The hotel is close to everything but on a quieter street .
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean high end feeling good location for walking
Stayed 1 night in Apr 2024

10/10 Excellent

Saphera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from a Hotel where there was a cockroach in my room so I was so happy when Hotel Santa Justa was able to accommodate me so last minute. They ensured my stay was pleasant and comfortable. Would recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mustapha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of Lisbon, mostly pedestrian streets. Staff are excellent and always happy to help.
Stayed 4 nights in Apr 2024

10/10 Excellent

Aneta, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

PHILIPPE

Stayed 5 nights in Mar 2024

10/10 Excellent

Abigail, Dulles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and welcoming with great location, nice clean rooms
Stayed 3 nights in Mar 2024

8/10 Good

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, comfortable, great breakfast options included and great restaurant in house. Close to lots of local attractions and great food. Only downside was having to park in a public garage and wheel luggage over. Hotel acts like they guarantee a parking spot and it’s basically the same price if you go directly to the garage and not pick up card from hotel first.
Stayed 1 night in Mar 2024
Response from Paula Ferro on Apr 2, 2024
Thank you for your preference, we are glad to know that your stay was overall pleasant. We regret to hear that the parking was a downside, we do our best effort to provide the best available parking solution in Lisbon downtown and we give information in all sites to be clear to our guests. We have a partnership with the parking located at Figueira square 100 mts from our Hotel and we have parking cards that give a discount for our guests on the daily parking rate. If guest parks the car without our card pay more for 24hours than using that card. We apologize if there is a misunderstanding about this.Despite the parking we hope you enjoyed the rest of your stay with us and that we can welcome you on a next trip to Lisbon! Best regards,Hotel Management

10/10 Excellent

Genta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sujay

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel in a fantastic location. Little touches like a free bar go a long way in improving one’s stay. Had an excellent dinner with Fado. All in all a really nice stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and helpful staff. Excellent dinner recommendations. Courtesy bottle of wine. Excellent bed and bathroom. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location for touring Lisbon. The staff were super friendly, helpful and courteous.
Stayed 1 night in Mar 2024

10/10 Excellent

Fazila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location. If I return to Lisbon I’d happily book the same hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean and large rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located. Breakfast is great. They offer daily free bottle of water and beer. We also got a free upgrade to a bigger room. Staff is friendly. Highly recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lianne

Stayed 2 nights in Mar 2024

10/10 Excellent

Mirtha

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and professional personnel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and communication. A pleasure to work with prior and during our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Mar 2024

8/10 Good

Yaneken, Pleasanton

Stayed 1 night in Mar 2024

8/10 Good

Hung Yi

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, well put together with attention to detail. I can tell is a property that is set up by some interested is the Hotel business. Excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Migjen, Shelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing not to like. I enjoyed staying at this hotel..
Stayed 4 nights in Feb 2024

4/10 Poor

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was my fifth stay at this hotel. The past four were excellent. I did not receive housekeeping service for any of my three day stay, and I did not receive the promised bottle of wine.
Stayed 3 nights in Feb 2024
Response from Paula Ferro General Manager on Apr 3, 2024
Dear Mr. Robert,We were delighted to have you here staying with us for the 4th time in Hotel Santa Justa Lisboa.We were concerned to read such a bad comment for a frequent guest and we are sorry to hear that. We strongly believe you may have accidentally turned the light on for “do not disturb” which means that our housekeeping and room service teams were not allowed to enter in your room ant that is the reason why you didn't have the bottle of wine neither room cleaning service. Please note that we have 24/7 front desk available for any assistance needed. We are sorry not to have been notified during your stay so we would have taken action in due time and solve it quickly as we have housekeeping staff 24h/7. Please send us an email next time you plan to visit us so we can make sure you have a perfect stay!Best regards,

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , walkable, very friendly staff. Large rooms and modern bathrooms facilities! Highly recommended!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Prince

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Lucy, San Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean. My family room was great - two connected bedrooms and bathrooms gave us a good amount of space. The hotel fixtures were modern. Room had chocolates and wine and port upon entry and then a few days later dropped off sparkling wine.
Stayed 4 nights in Feb 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Location is perfect! You are one street over from Rua Augusta and a 5 minute walk from Commerce Plaza. The room was clean, modern and had an excellent shower with LED lights. I would stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the restaurant recommendations were spot on
Stayed 2 nights in Feb 2024

10/10 Excellent

Renita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is upgraded and modern for a Lisbon hotel. The staff are helpful and friendly. And the in-room, as well as the welcome and goodbye gifts are a very nice touch. Besides that, the hotel is located in the perfect neighborhood for accessing all of Lisbon's sites and restaurants on foot.
Stayed 5 nights in Feb 2024

10/10 Excellent

Dana Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santa Justa was incredible, truly. The rooms are very clean, the staff is friendly and helpful. The pick-up/drop off to the airport was timely and the drivers were so kind. They even gave a bit of history. If you stay at this hotel you are walking distance from so much. I promise the next time I come back to Lisboa that this hotel is where I will be.
Stayed 3 nights in Feb 2024

6/10 Okay

xuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location No shelf storage for clothing anywhere, only 5-6 hangers for 2 persons
Stayed 1 night in Feb 2024

10/10 Excellent

Frederick, Perth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent boutique hotel just off the main old town center
Stayed 3 nights in Feb 2024
Response from Hotel Santa Justa Team on Feb 19, 2024
Dear Frederick,Thank you for your comment about Hotel Santa Justa Lisboa. We're glad to know that you enjoyed your stay with us. We hope you can come back soon.Best regards,

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this property was excellent! Location, dining option, staff was amazing, breakfast buffet was amazing and excellent service overall. I’m not even going to check other location next time I’m back in town. I’ll just keep staying here.
Stayed 3 nights in Feb 2024
Response from Hotel Santa Justa Team on Feb 19, 2024
Dear Jon,Thank you very much for choosing Hotel Santa Justa Lisboa for your recent stay here in Lisbon and for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here in the hotel .Our main goal is to exceed our guests expectations making each stay a memorable experience.It was a pleasure to have you as our guest and we look forward to welcoming you again in a near future.Best Regards

10/10 Excellent

Jon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to good restaurants, shopping and attractions. While close to all, the street hotel is located is actually quiet. So close to all but removed enough to be peaceful.
Stayed 1 night in Feb 2024
Response from Hotel Santa Justa Team on Feb 13, 2024
Dear Jon,Thank you for your 5 stars review.We are glad to know that you enjoyed our central location and the commodities of our hotel.Our staff work daily to exceed our guests expectations and to make each stay a memorable experience.We hope to welcome you back soon. Best regards

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the centre of Lisbon. Exceptionally clean with very friendly & helpful staff. Would definitely recommend for a weekend break in this lovely city.
Stayed 2 nights in Jan 2024
Response from Hotel Santa Justa Team on Feb 13, 2024
Dear Tracey,Thank you very much for choosing Hotel Santa Justa for your recent stay here in Lisbon and for taking the time to share your feedback with us.We are delighted to read that you did enjoy our service the and facilities here in the hotel .Our main goal is to exceed our guests expectations making each stay a memorable experience.It was a pleasure to have you as our guest and we look forward to welcoming you again in a near future.Best Regards

10/10 Excellent

hector

Traveled with family
Liked: Cleanliness, staff & service
This hotel is really good for vacations is Close to everything, the hotel staff really nice good place to stay
Stayed 2 nights in Feb 2024
Response from Hotel Santa Justa Team on Feb 13, 2024
Dear Hector,Thank you for your 5 stars review!Here in Hotel Santa Justa we believe that people can make the difference and we are glad to know that your enjoyed our staff service. It was a pleasure to have you as our guest and we hope to welcome you back soon in a near future.Best regards

10/10 Excellent

Leonice Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel !!! It’s an amazing hotel ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 4 nights in Jan 2024
Response from Hotel Santa Justa Team on Feb 12, 2024
Dear Leonice,Thank you for your 5 stars review.We are glad to know that you enjoyed your stay here with us at Hotel Santa Justa Lisboa.Our staff work daily to exceed our guests expectations and to make each stay a memorable experience.We hope to welcome you back soon in a near future. Best regards

10/10 Excellent

Kim

Stayed 6 nights in Jan 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and outstanding service. Room was amazing too… must have the breakfast in the hotel
Stayed 1 night in Jan 2024
Response from Hotel Santa Justa on Jan 31, 2024
Dear Bruno,Thank you for your 5 stars review!We are glad to read that you enjoyed our central location and the comodities of your room.Our staff works daily to exceed our guests expectations and to make each stay a memorable experience.We hope to welcome you back soon in a near future.Best regards

8/10 Good

Johnny, Miami Beach

Traveled with partner
Bathroom had a bad smell
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the amenities were great and the staff at the reception desk was very helpful.
Stayed 7 nights in Jan 2024
Response from Hotel Santa Justa on Jan 31, 2024
Dear Janet,Thank you for taking some time to give us your feedback.We are glad that you enjoyed your experience here with us. Our main goal is to make each stay a memorable experience.We look foward to welcome you back.Best regards

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is impeccable and goes above and beyond to ensure you have a pleasant stay. The rooms are spacious and clean. The location is simply the best. It is close to tourist attractions and close to cute local neighborhoods.
Stayed 6 nights in Jan 2024
Response from Hotel Santa Justa on Jan 31, 2024
Dear Alison,Thank you for your 5 stars review!Here we believe that people make the difference and we are very proud of our staff, we work daily to exceed our guests expectations.We are glad to read that you enjoyed the comodoties of your room and our central location.It was a pleasure to have you as our guestwe look foward to welcoming you back.Best regards

10/10 Excellent

TAO

Stayed 4 nights in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend
Very clean, well located, very helpful and friendly staff.
Stayed 2 nights in Jan 2024
Response from Hotel Santa Justa Team on Feb 12, 2024
Dear Kathy,Thank you very much for choosing Hotel Santa Justa Lisboa for your recent stay here in Lisbon and for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here in the hotel .Our main goal is to exceed our guests expectations making each stay a memorable experience.It was a pleasure to have you as our guest and we look forward to welcoming you again in a near future.Best Regards

10/10 Excellent

Selim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to a change in our travel plans, we had to make two consecutive reservations for two different room types. At the check-in, they were extremely kind and helpful, so we were able to stay at the same room for our entire stay with a free upgrade for our second stay. Excellent location and check-in.
Response from Hotel Santa Justa Team on Feb 12, 2024
Dear Selim,Thank you for your 5 stars review.We are glad to know that you enjoyed our central location and the commodities of our hotel.Our staff work daily to exceed our guests expectations and to make each stay a memorable experience.We hope to welcome you back soon. Best regards