Ratings based on 1,654 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2016
The hôtel is fabulous . The bed was amazing and so was the shower . I would definately stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2016
Good location, good for business, I ternational level. Only bad, the charged half day because in checked in at 7 AM
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel near to park

Posted Jan 19, 2016
Extremely comfortable hotel near park and hop on hop off buses.Also near the metro.Staff very good ,food both breakfast and 2 dinners excellent.Would recommend .
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Not to be missed!

Posted Jan 19, 2016
Pros: Great service and attentive staff
Cons: Great burger at the restaurant, but other items will need some improvement.
Location: Beautiful park near by, close to a shopping mall.
The hotel provided excellent customer experience: The reception staff that remember your name, nightly visits from the cleaning staff to make sure you have sufficient amenities, morning breakfast crew ensures your dirty plates are never left on the table.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Jan 14, 2016
Great Service Nice Room Happy to stay here again next time
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great people; good breakfast

Posted Jan 12, 2016
Bit away from restaurant and bar areas of baixa and chiado so 20 min walk or take a taxi. Good room and great bed. Breakfast was good but restaurant empty in the evenings (it was jan) and food was ordinary for an intercon. Lobby bar had good live music. Staff were tremendous; helpful and friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK

Posted Jan 11, 2016
Good standard of hotel. Concierge very efficient. Hotel was half full so perhaps they should have given a room overlooking the park. Instead a view of the rubbish bins. Missed a chance of a future booking there. Back to Avenida Palace next time.
5 out of 5
Recommended
for Families
by A verified traveler

Quasi perfetto....

Posted Jan 4, 2016
Pros: Camera spaziosa. La colazione. Posizione
Cons: Ampiezza sala ristorazione
Location: L'Hotel è davvero vicino alla stazione metro Marquez de Pombal A 3 fermate dal centro.
Pulizia ai massimi livelli, camera degna di un 5 stelle. Colazione varia . 5 minuti a piedi dalla fermata di Metro più vicina Unico appunto...qualche tavolo in più nell'area ristorazione Nel complesso lo consiglierei
5 out of 5
Recommended
for Everyone
by A verified traveler from Milano

Lisbona a Natale

Posted Jan 2, 2016
Pros: personale molto accogliente ed educato
Cons: ho chiesto a colazione una omlette al formaggio il formaggio non c'era e l'omlette sotto era bruciata una delle peggiori della mia vita !
Location: hotel non proprio vicino al centro, forse più adatto a viaggiatori business che per turismo .... Lisbona cittadina interessante ed accogliente
hotel non proprio vicino al centro, forse più adatto a viaggiatori business che per turismo .... Lisbona cittadina interessante ed accogliente, centro storico e vie circostanti piuttosto caotiche da visitare coi mezzi pubblici per via del traffico, difficile trovare parcheggi in zona centro anche a fine Dicembre le temperature sono miti, 15 °C, e quindi anche i più freddolosi possono comodamente gironzolare a piedi senza diventare pinguini ! unica delusione il tanto blasonato acquario non mi è sembrato meglio di altri (for ex. Genova, Barcellona) che è grande ma non particolarmente ricco di specie buon viaggio a tutti
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Confortable

Posted Dec 29, 2015
Pros: Le personnel et la localisation
Cons: Entretien en général
Hotel très bien situé, confortable et personnel très aimable. Bon rapport qualité/prix. Excellente literie. Entretien cependant approximatif, c'est dommage.