Ratings based on 326 Verified Reviews

3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Apr 13, 2017
The hotel was clean, comfortable and in a great location.
2 out of 5
by Mourad

U better watch out

Posted Jan 5, 2017 on Hotels
fish and bait hotel where for two days I was not provided the room I paid in advance. Lousy management where the general manager never present in the hotel declined to return 4 calls. the room was clean but no tissue box and it has a ridiculous tiny tv screen and the double bed fills the whole room. I need a partial refund from hotels Com or I will never patronize this reservation service. Location not good, deserted at evening, no ambiance, need to go futher to see the crowd. TY
4 out of 5
Recommended
for Everyone
by A verified traveler from Cape Town, South Africa

Comfortable stay

Posted Nov 16, 2016
Pros: Central location, clean
Cons: Can get a bit noisy
Location: Great central location. Would recommend taking the green line train to Baixa Chiado and go explore there
The room was very clean, big enough, has a TV, bar fridge, shower over bath, safe and closet space. Breakfast is available daily and although the variety is not huge - the food was good. This hotel is in a great location just a few steps away from the Anjos green train line. Wifi was a bit unstable sometimes.
2 out of 5
by A verified traveler

Consider other hotels

Posted Nov 5, 2016 on Hotels
Hotel is located in a bad neighborhood. Many street people around and talking loudly until late hours of the night. The area is not very safe for walking at night. The front desk staff are not very informative. The AC unit in the entire hotel had been turned off and the heat was turned on. The rooms were like saunas. After complaining a few times the AC was turned back on.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Room was ok. Really powerful shower. Breakfast was ok.reception staff very nice.
5 out of 5
by A verified traveler

One cozy hotel with very friendly staff

Posted Sep 15, 2016 on Hotels
Love the location
5 out of 5
Recommended
for Everyone
by A verified traveler from Aussie

Great Hotel and location

Posted Aug 23, 2016
Very clean hotel and very helpful staff. Location is perfect. Travel easily from the airport and around the city with the hotel 3 minutes down the road. Quite and safe part of town but not close enough to be too touristy and not to far away to be too far. Fanatic hygiene!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Really enjoyed my stay

Posted Aug 12, 2016
Great, centrally located hotel in between 2 metro stations or a 20 min walk to the river. I was so pleased with it. The staff were friendly and helpful, room was quiet and clean and everything worked - plumbing and aircon great! Really good buffet breakfast. Would definitely recommend it.
4 out of 5
by Antonio from Montreal

Great value, mediocre neighborhood

Posted Jul 22, 2016 on Hotels
Perfect hotel when it comes to service and value. But it's located in a very bad neighborhood where a lot of homeless people and garbage are roaming the streets. On a positive side, it's located near the metro so you don't have to walk a lot in that neighborhood