Dear Lisa,Thank you for taking the time to review your stay.It brings us immense joy to learn that the room's cleanliness, the overall condition of our hotel, and the high level of service provided by our team met your expectations. We're also thrilled that the room amenities added comfort to your stay and that you found our breakfast to be amazing. It is our continuous endeavor to offer our guests a memorable experience and we're glad we could contribute positively to your time in Lisbon.We look forward to welcoming you back on a future occasion. Best wishes,Inês Cortes Rosa, General Manager

Dear Michael,We are grateful for your kind review.We are delighted to hear that our central location provided a convenient base for your explorations of Lisbon and that you appreciated the cleanliness of our hotel and the courteousness of our staff.We regret, however, that the size of your room did not fully meet your expectations. Our historic building, being over 250 years old, has certain structural limitations, but we strive to maximize the comfort within these unique spaces. On a future visit, we would be pleased to reserve one of our larger suites for you.In terms of room amenities, we continuously aim to provide the highest standards and a comfortable experience, and it is gratifying to note that our modern and well-maintained facilities contributed positively to your stay. Should you choose to stay with us again, we look forward to providing you with the same high-quality service that you found commendable during your visit.We hope to welcome you back. Best wishes,Inês Cortes Rosa, General Manager

Dear Douglas,Thank you for taking the time to review your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you again in the future. All the best.Inês Cortes Rosa, General Manager

Dear Helena,Thank you for sharing this positive review.We're thrilled to hear that you found your room beautiful and well-equipped, reflecting our commitment to providing amenities that cater to our guests' needs. Your satisfaction with the room's cleanliness and the overall condition of our hotel is a testament to the dedication of our team in maintaining a pristine environment.It's also gratifying to know that our central location enabled you to explore Lisbon with ease.We look forward to the opportunity to welcome you back for another memorable stay.Warm regards,Inês Cortes Rosa, General Manager

Dear Benjamin,Thank you for this kind review.We're thrilled to hear you enjoyed the unbeatable location of our establishment, nestled in the vibrant heart of Lisbon. It's wonderful to know that our dedication to providing friendly and personal attention contributed to your stay. Your compliments on our breakfast and comfortable beds are greatly appreciated, and we're glad these aspects enhanced your visit.We look forward to seeing you again. Best wishes,Inês Cortes Rosa, General Manager

Dear David,Thank you for your review.We're glad to hear you appreciated our convenient location in the heart of Lisbon. Our 24-hour service ensures guests have access around the clock and we're proud to be situated in a bustling square with rich history and cultural significance.We regret to hear that aspects of room service did not meet your expectations. It is our priority to provide a clean, comfortable, and well-maintained environment for all our guests.Regarding our service, we maintain rirgorous health and safety protocols, and our staff is dedicated to upholding these standards for the well-being of our guests. We take your feedback seriously and continuously work to enhance our guest experience.We hope to have the opportunity to welcome you back again on a future occasion.Best regards,Inês Cortes Rosa, General Manager

Dear Paola,Thank you for your feedback.Our team strives to maintain the highest standards of cleanliness, and we regret if this was not reflected during your stay. We will be sure to address your feedback with our housekeeping team.Furthermore, we understand that room size can be a concern, especially when traveling with larger luggage, and we would like to emphasise that our building's unique history does come with some space limitations. However, we would be delighted to accommodate you in one of our larger suites upon your next visit to ensure a more comfortable experience.We hope to have the opportunity to welcome you back. Seasons greetings,Inês Cortes Rosa, General Manager

Dear Winnie,Thank you for taking the time to share your feedback.We're delighted to hear that you found our location to be excellent, which as you noted, is indeed in the heart of Lisbon, offering an authentic experience of the city's vibrant atmosphere. However, we regret that certain aspects of your stay did not meet your expectations. We pride ourselves on maintaining a high standard of cleanliness and service, which is why each room is carefully prepared for our guests' comfort and our health and safety protocols are rigorously followed. It's also disappointing to hear about the issues you encountered with the bathroom. While our historic building does present certain layout constraints, we strive to ensure every guest has a comfortable and enjoyable stay. Nevertheless, we appreciate your feedback as we continue to improve our facilities and services.We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Inês Cortes Rosa, General Manager

Dear Leilani,Thank you for taking the time to share your experience with us.We're delighted to hear that you found our rooms to be impeccably clean and were satisfied with our service. Furthermore, your recognition of the overall condition of our establishment is much appreciated, and we're committed to maintaining a high standard.We look forward to the opportunity of welcoming you back for another pleasant stay. Warm regards,Inês Cortes Rosa, General Manager

Dear Gabrielle,Thank you for sharing this review.We are delighted to hear that you found your room clean and comfortable, and the shower excellent. Furthermore, our soundproof windows ensure a quiet stay for our guests, and we are glad that you appreciated this feature.We look forward to welcoming you back for another excellent experience with us. Kind regards,

Dear Guest,Thanks for taking the time to review your stay at our hotel.We are delighted to hear that you found our hotel's cleanliness, condition, service, and room comfort to be exceptional. Your kind words are greatly appreciated.Regarding the linens, we apologize for any confusion. Our hotel is indeed committed to being environmentally friendly, and we appreciate your concern. We will make sure to clarify our linen policy for future guests to avoid any misunderstandings.We do hope that we will be able to welcome you back on a future occasion. Best regards,

Dear Sara,We appreciate the time you took to share your feedback.We are glad that Afonso was able to assist you in finding a more suitable room. Our team strives to provide excellent service to all our guests. We apologize however for the inconvenience you faced with the initial room assignment. As a historic building, some of our rooms have size restrictions due to the original features. However, we understand the importance of accommodating guests with disabilities and will take your feedback into consideration for future improvements. Our hotel offers various room types, including larger suites, which may be more suitable for your needs on your next visit.We hope to welcome you back for an improved experience next time.Kind regards,

Dear Sharon,Thank you for your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Inês Cortes Rosa, General Manager

Dear Guest,Thank you for taking the time to share your positive feedback.We are thrilled to hear that you found our location to be truly excellent and at a fair price. Our hotel's prime position in the heart of Lisbon allows our guests to easily explore the city and its attractions. We also appreciate your kind words about our helpful staff, as we strive to provide exceptional service to all our guests.It is wonderful to see that you were satisfied with the cleanliness, condition, and amenities of your room. We take great pride in maintaining a high standard of cleanliness and providing modern amenities for our guests' comfort.We would be delighted to welcome you back on another occasion.Kind regards,

Dear Maya,Thank you very much for your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Kind regards,Inês Cortes Rosa, General Manager

Dear Lina.Thank you very much for sharing your positive review.We are thrilled to hear that you found our hotel clean and your room spacious.We look forward to welcoming you again soon.Best wishes,Inês Cortes Rosa, General Manager

Dear Erika,Thank you for taking the time to share this feedback.We are delighted to hear that you appreciated our prime location in the heart of Lisbon. Our hotel's position in Rossio Square allows our guests to easily explore the city and its many attractions.However, we regret to hear that you found the room uncomfortable. Our historic building, which dates back 250 years, does impose certain limitations on room sizes. We understand that this may not meet everyone's expectations, and we apologize for any inconvenience this may have caused. On your next visit, we would be more than happy to reserve one of our larger suites for you, which offers more space and additional amenities.We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Best regards,Inês Cortes Rosa, General Manager

Dear Rajeev,We are grateful for your kind review.We are delighted to hear that you appreciated our prime location in the heart of the city, with numerous dining options and tourist attractions within walking distance. It's great to know that our team was helpful during your stay, and we're glad you found our rooms to be clean and modern.We understand that the size of the room may not have met all your expectations, and we apologize for any inconvenience this may have caused. Due to the historic nature of our building, some rooms may be smaller than others. However, we do offer larger suites that may better suit your needs on your next visit. We hope you'll consider staying with us again to experience one of our more spacious accommodations.We hope to have the opportunity to welcome you back in the future.Best regards,

Dear Brian,Thank you for your kind feedback.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Your positive feedback inspires us to continue with our efforts. We are happy that our location suited your needs.We look forward to welcoming you back on your next visit.Best wishes,Inês Cortes Rosa, General Manager

Dear Angelica,Thank you for sharing your review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to seeing you again on your next stay.Best wishes,Inês Cortes Rosa, General Manager

Dear Frederick,We appreciate the time you have taken to share your feedback.We are delighted to hear that you enjoyed our prime location and the quietness of our sound-proofed rooms. It's great to know that you were able to appreciate the vibrant atmosphere of the area while still having a peaceful stay. We are also pleased that you found our breakfast to be satisfying and plentiful.We apologize for the inconvenience caused by the size of your room. As our building is 250 years old, some of the original features have been retained, which can result in varying room sizes. On your next visit, we would be more than happy to reserve one of our larger suites for you to ensure a more comfortable stay. We appreciate your understanding and value your feedback.The whole team hopes to see you again in the future.Kind regards,

Dear Kirstin,Thank you for your review.We are thrilled to hear that you appreciated our excellent location, close to train and metro stations, as well as our safe surroundings. It's great to know that our amazing staff and delicious breakfast contributed to your enjoyable stay. We are also glad that you found the room to be modern and comfortable, despite its size. As our building is 250 years old, some room sizes may vary, but we do offer larger suites that you might consider for your next visit.We apologize for the inconvenience caused by the smell in the toilet and staircase. We take all feedback seriously and will investigate this issue to ensure it is resolved. Your satisfaction is our top priority, and we appreciate your understanding.All of the team hope that we may be able to see you again in the future. Kindest regards,

Dear Linda,Thank you for sharing this positive review.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.It would be a pleasure to welcome you back. Best wishes,Inês Cortes Rosa, General Manager

Dear Gary,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our location to be very convenient and appreciated the friendliness of our staff. Our prime location in the heart of Lisbon allows our guests to easily explore the city and its many attractions.We hope to have the pleasure of welcoming you back in the near future.Warm regards,Inês Cortes Rosa, General Manager

Dear Simona,Thank you for this kind review about your recent visit.We are thrilled to hear that you enjoyed your stay and appreciated our prime location. It's great to know that our cleanliness, hotel condition, and service met your expectations. Our team works hard to maintain a high standard of hospitality and it's always rewarding to receive positive feedback from our guests.We look forward to your next visit.Best regards,Inês Cortes Rosa, General Manager

Dear Gary,Thank you for taking the time to share your review.It's wonderful to know that our hotel met all your needs during your stay.We are delighted to hear that you appreciated our prime location, within walking distance of major attractions, transportation, shopping, and restaurants. Our historic building, which retains some original features, does have some restrictions on room sizes. However, we do offer larger suites that you might find more spacious and comfortable for your next visit. We apologize for any inconvenience this may have caused.We look forward to welcoming you back in the future, ensuring an even more enjoyable stay.Kind regards,Inês Cortes Rosa, General Manager

Dear Steven,Thank you for this positive feedback.We are so pleased to know that your recent stay with us was a good experience and that you found our central location convenient.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,Inês Cortes Rosa, General Manager

Dear Richard,Thank you for taking the time to share your feedback.We are thrilled to hear that our team made a great impression on you and that you enjoyed your room and its amenities. Our prime location in the heart of Lisbon is indeed one of our strengths, and we are glad it contributed to your satisfaction.We truly appreciate your kind words and positive feedback, as it helps us continue to provide excellent service to all our guests.We look forward to welcoming you back on your next visit to Lisbon.Warm regards,Inês Cortes Rosa, General Manager

Dear Norman,Thank you for taking the time to share your feedback.We are pleased that we were able to meet your expectations.We would be delighted to welcome you back on another occasion. All the best,Inês Cortes Rosa, General Manager

Dear Rishi,Thank you for sharing your kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit to our hotel. Best wishes,Inês Cortes Rosa, General Manager

Dear Mary,Thank you for taking the time to leave your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Inês Cortes Rosa, General Manager

Dear Elizabeth,Thank you for sharing your review.We are thrilled to hear that you appreciated our prime location, right across from Rossio station, making it convenient for your exploration of the city. It's great to know that our staff was friendly and helpful during your stay, as we strive to provide excellent service to all our guests. We're also glad that you found your room on the 4th floor to be quiet, thanks to our sound-proof windows, ensuring a comfortable stay for you.We hope to see you again soon.Kind regards,

Dear Stacy,Thank you for sharing your feedback.We are delighted to hear that you appreciated our prime location, close to the metro, shopping, and tour stops. It's great to know that you found our hotel clean, safe, and convenient for exploring the city. We understand that you found the room size to be smaller than expected. Due to the historic nature of our 250-year-old building, some room sizes may be limited. However, we do offer larger suites that may better suit your needs during your next visit. We hope you had the chance to enjoy our complimentary water and other amenities provided for your comfort.We look forward to seeing you again on a future occasion. Best regards,

Dear Michelle,Thank you for taking the time to leave this very positive review about your recent visit.We are thrilled to hear that you had an enjoyable stay and that we could help start your day off the right way with a tasty breakfast. Our front desk team sincerely appreciates your kind words, the acknowledgment of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It's also great to know that our location in the heart of Rossio Square made your stay convenient and enjoyable, with easy access to various attractions and transportation options.We understand that the room size may not have met everyone's expectations, but we are glad to hear it met all your other requirements.Once again, thank you for your recommendation and we look forward to welcoming you back for another memorable stay.Best regards,Inês Cortes Rosa, General Manager

Dear Glenn,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that our team made a positive impression on you with their friendliness and helpfulness in arranging transfers and excursions. We take pride in providing excellent service to our guests, and it's always rewarding to receive such compliments.We apologize for the inconvenience you experienced with the bathroom and shower. Our building's age and historical features can sometimes result in smaller bathrooms in some rooms. We appreciate your feedback and will look into possible solutions to prevent water leakage in the future. For your next visit, we would be more than happy to reserve one of our larger suites to ensure a more comfortable stay.We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Inês Cortes Rosa, General Manager

Dear Suzanne,Thank you for your positive feedback.We are pleased that we were able to meet your expectations.Wishing you all the best and looking forward to your next visit,Inês Cortes Rosa, General Manager

Dear Juliana,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again. Best wishes,Inês Cortes Rosa, General Manager

Dear Juan,Thank you for taking the time to share your experience with us.We apologise for the inconvenience with regard to changing your location with us. We understand that this was not ideal and we appreciate your understanding.Furthermore, we are sorry to hear that your new room did not meet your expectations. Due to the historic nature of our building, some rooms may have size limitations and we apologise for any frustration caused.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Inês Cortes Rosa, General Manager

Dear Claudia,Thank you for this great feedback about your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Inês Cortes Rosa, General Manager

Dear Perry,Thank you for letting us know that you enjoyed your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again in the future.Kind regards,Inês Cortes Rosa, General Manager

Dear Leon,Thank you for such a positive review.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.It is a pleasure to know that our strategic location helped make your stay enjoyable.Thank you again; we look forward to welcoming you back in the future.Kind regards,Inês Cortes Rosa, General Manager

Dear Terry,Thank you for taking the time to leave a review of your recent stay.The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance.While we regret that the bathroom did not completely meet your requirements, we have noted your comments.Nevertheless, we appreciate your mention of our tasty breakfast,We look forward to welcoming you back in the future. All the best.Inês Cortes Rosa, General Manager

Dear Guest,Many thanks for your review.We are delighted that you had a comfortable stay with us and that our spacious rooms met your expectations. It is also great to know you found our location to be ideal for dining out and visiting the many nearby attractions.We look forward to welcoming you back in future.Best regards,Inês Cortes Rosa, General Manager

Dear Gad,Thank you for taking the time to share your feedback.We are pleased that you enjoyed your time with us and had a great stay overall.However, we are sorry to read that you were not entirely satisfied with the size of your room; larger rooms are available and our team is always happy to assist you in finding one which is perfectly suited to your requirements.We hope to welcome you back. Best wishes,Inês Cortes Rosa, General Manager

Dear Catherine,Thank you for taking the time to review your stay.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Rita Lopo, General Manager

Dear Guest,We appreciate the time taken to review your stay.It means a lot to know that, overall, your time with us was enjoyable. We do offer rooms of varying sizes and we would be happy to assist you in selecting a room better suited to your requirements for your next stay.We hope to welcome you back on future occasions.Best wishes,Rita Lopo, General Manager

Dear Paula,Thank you for this positive review of your stay.We are glad that you had a good stay and were pleased with your room upgrade.However, we are sorry that you were not entirely happy with our housekeeping and regret that you did not let us know at the time so that we could have taken action. Nevertheless, please accept our apologies for any inconvenience, and rest assured we will address your comments with our housekeeping team.We hope to see you again on a future visit.Kind regards,Rita Lopo, General Manager

Dear Charles,We value your feedback concerning your recent stay.We are delighted that you enjoyed your stay with us, the acknowledgement of the quality of service from a recent guest is always appreciated and encourages us to constantly improve our performance.We, however, regret that the size of your room did not completely meet your expectations. Perhaps our reception team may assist you in selecting one of our larger rooms on your next visit?We do hope to welcome you back for an improved experience. Best wishes,Rita Lopo, General Manager

Dear Luis,Thank you so much for your positive feedback following your stay.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests, and your kind words are truly rewarding.It is great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.It would be an absolute pleasure to welcome you again in the future. Best regards,Rita Lopo, General Manager

Dear Wendy,Thank you for sharing this lovely review.It was truly a pleasure to learn that everything was to your satisfaction during your stay. Your kind comments will encourage our team members to continue pursuing excellence in all that we do!Thank you for noting our location; we are glad that this was convenient for you.We look forward to the pleasure of seeing you again in the future. Kind regards,Rita Lopo, General Manager