Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Frankfurt

Golf und Spa Hotel

Posted Nov 17, 2016
Pros: Es ist sehr ruhig
Location: Außer Golf spielen kann man hier nicht viel machen. Ein Auto wird gebraucht.
Professionellen und schnellen Check-in, große saubere Zimmer und sehr ruigh gelegen. Das Hotel liegt etwas abseits (Golfplatz) und ein Auto ist ein Muss.
5 out of 5
by A verified traveler

Zeer tevreden

Posted Oct 27, 2016
Pros: Alles, goed en fijn hotel.
Location: Wel ver van Sintra af en gelegen op een industrieterrein.
Het was een fijn hotel, net personeel, prima eten, leuk en fijn zwembad, mooie grote kamer. Kortom top hotel. Alleen wel redelijk ver van Sintra af.
Comment from Hotel Management
Nov 10, 2016 by Metello, Hotel Management
Dear Guest, Thank you very much for your wonderful review and for recommending our hotel to other travelers. Your kind words give us the great filling of mission accomplished and we also look forward to welcome you again next year. Please let us know of your return as soon as possible. Kind regards,
3 out of 5
by A verified traveler

Posted Oct 2, 2016
Good and kind staffs, nice food and wines, thank you very much. This time was not Good for golf but next time sure.
Comment from Hotel Management
Oct 14, 2016 by Metello, Hotel Management
Dear Guest, Thank you for posting your review. We are pleased to hear that you have enjoyed your stay with us and we would like to thank you for your kind comments regarding our restaurant and our staff. It will be our pleasure to host you in your next visit. Kind regards, Miguel Metello (Area manager)
5 out of 5
by A verified traveler from sussex england

Lovely hotel ,

Posted Sep 26, 2016
Second time staying on a short notice business trip and once again the hotel was perfect in every way Staff so helpful even when I needed to stay a extra night thay exceeded with finding me another room and transferred my luggage with no inconvenience to myself Manton thank once again for your help and excellent service
Comment from Hotel Management
Oct 14, 2016 by Miguem Metello, Hotel Management
Dear Ms. Maria, Thank you very much for visiting us and for posting your review. We are so happy to hear you enjoyed your stay as well as the service of ourstaff. We will share your kind comments with them. Glad you had a great time. Kind regards, Miguel Metello (Area manager)
3 out of 5
by A verified traveler

Pictures look better than in person

Posted Sep 3, 2016
The rooms were dated as well as the decor. Beds were way too hard. The only nice thing about the hotel was its grounds. Nice size gym and good breakfast. It's far from the town so you have to either drive or get a cab.
Comment from Hotel Management
Sep 10, 2016 by Metello, Hotel Management
Dear guest, Thank you very much for sharing your opinon about our hotel with other people. We took note of all your constructive comments. We sincerely regret we did not meet your expectations in some aspects. Should you give us another opportunity to show you our high standards of services, where no efforts will be spared to make your next stay a most enjoyable and memorable one, we remain with kind regards. Miguel Metello (Area Manager)
5 out of 5
by james from manchester

Helpful staff

Posted Sep 1, 2016 on Hotels
Very helpful staff. Nice clean hotel. Good breakfast
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Dear Mr. James, Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to gives feedback it’s the best award we can get and that’s what makes work even harder to meet all our guests’ expectations! Thank you! We now look forward to the pleasure of meeting you back soon. Best regards, Miguel Metello
5 out of 5
by A verified traveler

Great family hotel

Posted Aug 27, 2016
Great family oriented hotel. Clean rooms, comfortable Beds, they even have a kids playroom. Need a car to travel to Sintra. The hotel is located in a quite residential neighborhood and is a nice escape from daily activities.
Comment from Hotel Management
Sep 9, 2016 by Metello, Hotel Management
Dear Guest We would like to thank you for your preference in choosing Pestana Sintra Golf Conference & Spa Resort. 
We are very proud of the positive comments that you addressed to us being also an incentive for a constant improvement of our services. Exceeding the expectations of Guests is our main objective.

 
On behalf of the Pestana Sintra Team, we thank you for your feedback. Kind Regards, Miguel Metello (Area Manager)
4 out of 5
by michel

Au bout de l' errance.......

Posted Aug 26, 2016 on Hotels
Après avoir cherché et tourné pendant 1h, nous avons fini par trouver l' hôtel !!!!!! Dommage car c' est un établissement sympa, mais rédhibitoire à cause de son emplacement impossible à trouver.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Cher Monsieur Michel 
Nous vous remercions d'avoir choisi Pestana Sintra Golf Conference & Spa Resort! Les commentaires positifs que vous nous avez adressés sont motif d’orgueil et un encouragement pour l'amélioration constante de nos services. Dépasser les expectatives des Hôtes est notre objectif principal.

 Au nom de toute l’équipe nous vous remercions votre feedback. Cordialement, Miguel Metello (Area Manager)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 24, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2016 on Hotels