Ratings based on 402 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore.

Nice homely comfortable stay.

Posted Oct 23, 2016
Location: Good location. Near to Metro station (their MRT) and nice shopping center n Supermarket. Food n beverage good value for money.
Nice room like home, with sofas, big wardrobes. Nice n clean toilet n shower area. Except the bed and Base of bed needs to be replaced. I think the joints of the base n wooden planks are loosened.
3 out of 5
by A verified traveler

good value

Posted Oct 17, 2016 on Hotels
The hotel was very close to the metro. On direct line to the airport. Large shopping area nearby. Hotel itself is a bit outdated bit has a great kitchen with everything needed to cook. separate bedroom and living room.
5 out of 5
by A verified traveler

clean and convenient with great metro access

Posted Oct 13, 2016 on Hotels
proximity to metro was convenient in not knowing the city. easy to airport and also downtown. close to hop on hop off terminal. as an apartment all cooking facilities were available and the only department store allowed small food to be purchased and prepared.
4 out of 5
Recommended
for Everyone
by A verified traveler from near Glasgow, Scotland

Value for money

Posted Oct 13, 2016
Pros: Location. Very well equipped, plenty of towels etc
Location: Well placed for metro into city centre
Good value for money, good location not too far from centre, we would have stayed a bit longer but unfortunately no rooms available at time. Rooms very spacious.
4 out of 5
by A verified traveler

Very reliable place to stay

Posted Oct 10, 2016 on Hotels
Wonderfull as usual
5 out of 5
by A verified traveler

Book it!

Posted Oct 6, 2016 on Hotels
Loved the place! I could live there easily. Quiet neighborhood, helpful staff, comfortable bed, deep tub, kitchen well supplied, convenient to everything via nearby metro. The furniture and carpet are showing their age, as others have mentioned, but still intact, clean and comfortable. When I checked the neighborhood on Google Earth, I wasn't sure it would feel safe, but when I came in after dark and found the street was so well lit and busy, I had no more concerns. I had #201. I did hear the planes a few times then didn't notice them, but I intentionally chose to be within easy access to the airport so of course. Quite a bargain for a 4 room apartment. I'd definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

A home away from home

Posted Sep 21, 2016
Cons: Microwave didn't work
Location: Had to catch metro to tourist sites.
Great to have so much room with separate bedroom, bathroom, kitchen and lounge/dining room. Masses of cupboard space too. Really good value.
Comment from Hotel Management
Sep 28, 2016 by Sara Ferreira Customer Experience Manager, Hotel Management
Dear Guest, Thank you for your comment. We are glad to read all your compliments. Thank you so much for describe us as "a home away from home". In fact, to make our guests feel at home is our main purpose and we are very happy to know that it was achieved during your experience with us. We are looking forward for your next visit. Best regards, Sara Ferreira Customer Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney,australia

excellent apartment

Posted Sep 4, 2016
excellent apt away from but easily accessible to touristic Baixa Chiado and also to airport and bus stations via metro 5 mins walk away;pleasant staff;gave us a late checkout;close to el corte ingles for food and shopping
Comment from Hotel Management
Sep 15, 2016 by Sara Ferreira Customer Experience Manager, Hotel Management
Dear Guest, Thank you so much for sharing your feedback. We are very happy to know that you describe us our apartment as excellent. Thank you for all your compliments, we are grateful to read them. We hope to have the pleasure to welcome you back on your next visit to Lisbon. Best regards, Sara Ferreira Customer Experience Manager
5 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for giving us the maximum score! We are looking forward to welcome you back. Best regards, Sara Ferreira Customer Experience Manager
4 out of 5
by P J M from Turramurra Syd

Home away from home appartments

Posted Aug 15, 2016 on Hotels
We stayed five nights in Lisbon a little long as we loved Porto .Apartment was good close to metro and lovely shops Res up market suburb we walked three hours into town Lisbon down hill walk easy water front was dirty if you love food and more food Lisbon is for you .
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. We are very happy to know that you enjoyed your stay at Real Residência! Your opinion is extremely important for us. We hope to have the pleasure to welcome you back in the future. Best regards, Sara Ferreira Customer Experience Manager