Ratings based on 499 Verified Reviews

4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel - rooms clean - staff friendly

Posted Apr 16, 2017
Pros: Quiet location near to tour bus routes
Cons: Breakfast was functional - dining room small - food adequate but not stunning - more fresh fruit and fresh orange juice would improve it
Good experience - reasonable value and facilities- quiet
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Apr 11, 2017
Great location in safe neighbourhood. Large department store very near with food court and supermarket. Beautiful park a minute away and laundry mat next street over. Breakfast was great! Free use of Nespresso machine awesome :). We used Uber to get around the city from this very central location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

About a 2 km easy walk to historic downtown area.

Posted Apr 5, 2017
Pros: Convenient loacation; pristine conditions; helpful, friendly staff.
Cons: Better windows (noise insulating ones)!
Location: Easy walk to downtown historic area, where there are many shops, restaurants, sights, & close to "Hop on-Hop off" busses for great tours of the city.
Lovely room & very friendly, helpful staff. Just wish the trash collectors didn't have to rumble by at 3:30 a.m., making enough clanging/grinding noises to wake us from a dead sleep!
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel on a good location.

Posted Nov 1, 2016
Pros: It location and friendly staff.
Cons: Breakfast is pretty basic. Not much choice.
Location: Shopping
I stay at this hotel at least once every year, because of its central location. Overall is quite good, but this time, the room wasn't great. Bedside lamp not working. cleaning of the room, not up to the standard. Breakfast room. Hot breakfast not hot at all. The breakfast is pretty basic. Staff is pleasant and friendly.
5 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Was close to subway, very clean, excellent breakfast
5 out of 5
by A verified traveler

Convenient and clean hotel.

Posted Oct 12, 2016 on Hotels
Great breakfast. Nice clean room. Updated. Really close to metro. Quiet area.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

100% recommend

Posted Oct 3, 2016
The hotel was beautifully decorated with a rooftop pool. The rooms were large and comfortable with an amazing shower in the bathroom. Directly opposite the stairs down to the Metro and is only a few stops away from all the main bars and restaurants like pink street. Will definitely come back to this hotel on another visit.
4 out of 5
by A verified traveler

Clean, quiet, pool! What more could you want!

Posted Sep 27, 2016 on Hotels
Stay was lovely. Super close to metro so whole city was easily accessed. Hotel were very accommodating. Good room size. Amazing shower! Love the roof top pool.
4 out of 5
by A verified traveler

Lovely stay

Posted Sep 18, 2016 on Hotels
Great location,hotel clean, staff friendly lovely roof top pool. Metro directly across street hidden by the trees Shopping at top of street and a Starbucks for nice cuppa late at nite Only one fault don't pay for breakfast. Never hot Go to the little restaurant next door better value
4 out of 5
by A verified traveler from South Yorkshire

Perfectly acceptable city break hotel

Posted Sep 14, 2016
Hotel was absolutely fine. Nice reception area. Bar is a bit souless but they have one on offer which is fine. The hotel itself is located no more than a 5 min walk to the Metro or a 10-15 min walk to the tourist bus area which is also through a really nice park. It is positioned on a fairly quiet street which is perfect if you want the hustle and bustle of the city life but not outside your window at 7am! And the airport is 15 minute drive away. So location is good. Bedrooms adequate, beds comfy, as were the pillows. Only issue we had was that the bath leaked quite a fair bit. Pool area is a nice to have especially when you have been exploring the city all day. So nice to chill and enjoy the sun. Water is a tad cold though - but that could just be me as plenty jumped in. Breakfast is a free extra, and so its not amazing but does offer good coffee (as there is no kettle in your room), bread, ham and cheese, cereal, fruit, yoghurt and some cooked food.. so there is something for everyone. All in all, I think the SANA Reno is a good hotel for the price you pay.. And there is nothing terrible to say about it.