Ratings based on 510 Verified Reviews

4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire, England

Wonderful hotel

Posted Jun 25, 2017
Had a wonderful stay in Lisbon, part and parcel thanks to the Sana Reno Hotel. For what you could classify as a "chain hotel" you certainly do not take that impression away. We were well looked after, the staff all spoke good English (not amazing but good enough to chat and have any request you make met with a smile!) and the buffet breakfast was lovely. Our room was a good size with an almost too comfortable bed. Highly recommend staying here and would gladly go back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
Good location. Decent breakfast. You can even get a pool towel with $20 cash deposit.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel, good transport links and rooftop pool.

Posted May 17, 2017
Hotel is directly opposite metro entrance on the red line that gets you to/from airport in 20mins for €1.45. Really easy to use and means you don't need to use expensive airport transfers or taxis. Can also get downtown to the centre on the blue line in 10mins. The local area has a large El Corte Ingles department store with a great supermarket if you want drinks or snacks for your room. If you like your food make sure you visit the TimeOut food market. Great concept, loads of choices of food stalls and good value. Great rooftop pool at the hotel, brilliant for relaxing after a busy day sightseeing.
3 out of 5
by A verified traveler from england

Close to metro

Posted May 14, 2017
Hotel was okay, clean and tidy, very close to metro but room smaller and darker than expected
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel - rooms clean - staff friendly

Posted Apr 16, 2017
Pros: Quiet location near to tour bus routes
Cons: Breakfast was functional - dining room small - food adequate but not stunning - more fresh fruit and fresh orange juice would improve it
Good experience - reasonable value and facilities- quiet
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Apr 11, 2017
Great location in safe neighbourhood. Large department store very near with food court and supermarket. Beautiful park a minute away and laundry mat next street over. Breakfast was great! Free use of Nespresso machine awesome :). We used Uber to get around the city from this very central location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

About a 2 km easy walk to historic downtown area.

Posted Apr 5, 2017
Pros: Convenient loacation; pristine conditions; helpful, friendly staff.
Cons: Better windows (noise insulating ones)!
Location: Easy walk to downtown historic area, where there are many shops, restaurants, sights, & close to "Hop on-Hop off" busses for great tours of the city.
Lovely room & very friendly, helpful staff. Just wish the trash collectors didn't have to rumble by at 3:30 a.m., making enough clanging/grinding noises to wake us from a dead sleep!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 15, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Angola

Nice.

Posted Mar 13, 2017 on Ebookers
Pros: close to the Metro / reasonable quality
Cons: price
nice area (a bit far from the centre) close to the Metro
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel on a good location.

Posted Nov 1, 2016
Pros: It location and friendly staff.
Cons: Breakfast is pretty basic. Not much choice.
Location: Shopping
I stay at this hotel at least once every year, because of its central location. Overall is quite good, but this time, the room wasn't great. Bedside lamp not working. cleaning of the room, not up to the standard. Breakfast room. Hot breakfast not hot at all. The breakfast is pretty basic. Staff is pleasant and friendly.