Ratings based on 98 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2016
Great hotel, perfect for relaxing and getting away from it all. Breakfast is amazing.
5 out of 5
by A verified traveler

A oasis near Cascais

Posted Jul 17, 2016 on Hotels
There was a problem with the hot water when we returned from a day of touring it came on the next morning, but they did give us rebate . overall I would recommend the hotel for a boutique experience .my toronto
Comment from Hotel Management
by Freitas, Hotel Management
Dear Guest, First of all, I would like to thank you for taking the time to share your comment trough Expedia regarding your recent stay with us. I’m so glad to hear that you would recommend our boutique hotel for a vacation experience, it’s a true gratification. However, I’m concerned about the problem with the hot water that occur. I would like to extend my most sincere apologies to you and I hope this situation didn’t affect your wonderful vacations. I hope to have the pleasure of welcoming you back again, in a near future. Sincerely, Ana Santos
4 out of 5
by A verified traveler

Cascais

Posted Jul 16, 2016 on Hotels
Great
Comment from Hotel Management
Jul 19, 2016 by Freitas, Hotel Management
Dear Guest, Thank you so much for your support. We appreciate a lot your kindness in to take the time to sharing your opinion. We all expect you see you again! Sincerely, Sílvia Freitas
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely small hotel on the seafront

Posted Jul 7, 2016
Relaxing few days, good restaurant and attentive staff
5 out of 5
by A verified traveler

Posted Jun 11, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
Dear Guest, I’m so happy to know that you loved your vacations with us. Thank you very much for sharing your level of satisfaction that we provide you during your stay at our boutique hotel, it’s such an honor for us. We are looking forward for your next visit. Sincerely, Ana Cristina Santos
5 out of 5
by A verified traveler

Lovely week spent in Senhora da Guia

Posted May 26, 2016 on Hotels
The hotel is based outside of Cascais, to walk into the centre takes about 45 minutes or is a 5/6 Euro taxi ride. There is a lovely restaurant opposite the hotel and some bars and restaurants in Casa Guia which is a 15 minute walk and well worth a visit. It is a small hotel which is extremely quiet, it is very well maintained and has a lovely restaurant and terrace which overlooks the sea where you have breakfast. We stayed in a superior room which was extremely spacious and very tastefully decorated. The bathroom was large with double sinks, separate toilet and a spa bath. The shower was over the bath so may not be suitable for anyone with mobility issues. The room was on the first floor with a lovely balcony and sea views. There are no lifts within any of the three buildings however they are all only 2 floors. The staff were very friendly and keen to help with any requests.
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
Dear Guest, I’m truly honored to read this fantastic review regarding your last stay at our boutique hotel. Thank you a lot for your kindness in recommending us so gently on Expedia and for point out some of our hotel references such as our breakfast, our restaurant and our localization by the sea. It’s a pleasure for us to receive this support and recognition from our Guests. Me and my team are looking forward to welcoming you back, hopefully soon! Sincerely, Ana Cristina Santos
5 out of 5
by Amy

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
5/5 Dear Amy, I’m thrilled to know that you truly enjoyed your stay here, at Senhora da Guia Cascais Boutique Hotel. It’s an honor for us to know that we meet your expectations. We hope to welcoming you again, in a near future! Sincerely, Ana Cristina Santos
4 out of 5
by A verified traveler

Posted May 8, 2016 on Hotels
Nice hotel though a bit far from centre of Cascais. Room was fine though facing side road of hotel. There were no tea/coffee making facilities which was bizarre for a 5 star hotel. 2 Nespresso pods were left in the room and one was supposed to use a communal machine down another corridor if you wanted to make coffee!!!!
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
First of all, I would like to thank you for taking the time to share your opinion on Expedia regarding your last stay at our boutique hotel. I’m so happy to know that you enjoyed your stay in our boutique hotel. Concerning your comment about tea/coffee making facilities we choose to place a coffee machine on each corridor and on each floor so that it’s possible to all Guests to use it when they wish. I truly regret any inconvenience this may have caused you and I assure you that we will consider another options related to this matter. I hope to have the pleasure to receive you again in our boutique hotel. Sincerely, Ana Cristina Santos
5 out of 5
Recommended
for Everyone
by A verified traveler from south Carolina, EU

Excellent customer service

Posted Apr 11, 2016
Pros: The view, the service, the breakfast and the best part is the friendly staff.
Cons: Nothing
Location: Very close to the center ( 3 km) easy walk or you cant take a taxi for 5€.
We have the best customer service, their staff goes the extra mile to make sure you are comfortable and meet your needs. I have been to some 7 starts hotels and they don't give the personalized service We got in this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Algarve

Charm hotel, great location

Posted Dec 14, 2015
Very nice property in the best location in the Cascais area. Staff very professional and friendly. Overall carpeting has seen much better days and need replacement. Room was very nice with view to the ocean. Had dinner in the Hotel's restaurant and the food was outstanding.