Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Lovely small hotel on the seafront

Posted Jul 7, 2016
Relaxing few days, good restaurant and attentive staff
5 out of 5
by A verified traveler from Brasil

Hotel agradável, chic e charmoso

Posted Jun 28, 2016
O hotel é muito bom, local agradável porém difícil de encontrar quando se chega na cidade. Pessoal competente, pequeno almoço excelente.
Comment from Hotel Management
Jul 7, 2016 by Ana Cristina Santos, Hotel Management
Caro Hamilton, Antes de mais, quero agradecer-lhe por partilhar este fantástico comentário no Expedia acerca da sua recente estadia na Senhora da Guia Cascais Boutique Hotel. Fico bastante feliz por saber que adorou o nosso pequeno-almoço e, acima de tudo, é uma honra saber que satisfizemos as suas expectativas. Eu e toda a equipa deixamos-lhe, desde já, um convite para que nos visite novamente, em breve. Atentamente, Ana Cristina Santos
4 out of 5
by A verified traveler from Bloemendaal

Prima hotel

Posted Jun 12, 2016
Pros: Het personeel was erg vriendelijk.
Location: Ligt een paar kilometer van cascais. Je hebt wel een auto of taxi nodig.
Prima relax hotel als er geen bruiloft plaatsvindt. Ligt wel aan een doorgaande weg.
Comment from Hotel Management
Jul 6, 2016 by Ana Cristina Santos, Hotel Management
Dear Els, Thank you so much for sharing your comment on Expedia concerning your recent stay with us. I’m truly happy and honored to hear that you find our team very helpful and friendly, this is what we work for. Concerning your opinion regarding the lack of tranquility I want to extend my sincerest apologies if you experienced some inconvenience during your vacations. I hope you to choose us as your home in Cascais in a near future. Sincerely, Ana Cristina Santos
5 out of 5
by A verified traveler

Lovely week spent in Senhora da Guia

Posted May 26, 2016 on Hotels
The hotel is based outside of Cascais, to walk into the centre takes about 45 minutes or is a 5/6 Euro taxi ride. There is a lovely restaurant opposite the hotel and some bars and restaurants in Casa Guia which is a 15 minute walk and well worth a visit. It is a small hotel which is extremely quiet, it is very well maintained and has a lovely restaurant and terrace which overlooks the sea where you have breakfast. We stayed in a superior room which was extremely spacious and very tastefully decorated. The bathroom was large with double sinks, separate toilet and a spa bath. The shower was over the bath so may not be suitable for anyone with mobility issues. The room was on the first floor with a lovely balcony and sea views. There are no lifts within any of the three buildings however they are all only 2 floors. The staff were very friendly and keen to help with any requests.
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
Dear Guest, I’m truly honored to read this fantastic review regarding your last stay at our boutique hotel. Thank you a lot for your kindness in recommending us so gently on Expedia and for point out some of our hotel references such as our breakfast, our restaurant and our localization by the sea. It’s a pleasure for us to receive this support and recognition from our Guests. Me and my team are looking forward to welcoming you back, hopefully soon! Sincerely, Ana Cristina Santos
5 out of 5
by Amy

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
5/5 Dear Amy, I’m thrilled to know that you truly enjoyed your stay here, at Senhora da Guia Cascais Boutique Hotel. It’s an honor for us to know that we meet your expectations. We hope to welcoming you again, in a near future! Sincerely, Ana Cristina Santos
4 out of 5
by A verified traveler

Posted May 8, 2016 on Hotels
Nice hotel though a bit far from centre of Cascais. Room was fine though facing side road of hotel. There were no tea/coffee making facilities which was bizarre for a 5 star hotel. 2 Nespresso pods were left in the room and one was supposed to use a communal machine down another corridor if you wanted to make coffee!!!!
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
First of all, I would like to thank you for taking the time to share your opinion on Expedia regarding your last stay at our boutique hotel. I’m so happy to know that you enjoyed your stay in our boutique hotel. Concerning your comment about tea/coffee making facilities we choose to place a coffee machine on each corridor and on each floor so that it’s possible to all Guests to use it when they wish. I truly regret any inconvenience this may have caused you and I assure you that we will consider another options related to this matter. I hope to have the pleasure to receive you again in our boutique hotel. Sincerely, Ana Cristina Santos
5 out of 5
by A verified traveler

Super hôtel !!!

Posted May 1, 2016 on Hotels
Séjour de trois jours deux nuit très agréable, au calme et dans la sérénité.
Comment from Hotel Management
Jul 7, 2016 by Freitas, Hotel Management
Dear Guest, Thank you so much for choosing to spend 3 nights at our boutique hotel and for your kind comment! We are all so happy and honored to read that we were able to offer you a level of service you will remenber. We are looking forward to see you again. Sincerely, Sílvia Freitas
5 out of 5
by A verified traveler from south Carolina, EU

Excellent customer service

Posted Apr 11, 2016
Pros: The view, the service, the breakfast and the best part is the friendly staff.
Cons: Nothing
Location: Very close to the center ( 3 km) easy walk or you cant take a taxi for 5€.
We have the best customer service, their staff goes the extra mile to make sure you are comfortable and meet your needs. I have been to some 7 starts hotels and they don't give the personalized service We got in this hotel.
4 out of 5
by robert from Berlin

Sehr gutes, ruhiges Hotel an wunderschöner Küste

Posted Jan 6, 2016 on Hotels
Sehr schön gelegenes, ruhiges Boutique-Hotel nur durch eine Straße von der Felsküste von Cascais getrennt. Zu einer TOP-Bewertung fehlte mir ein umfangreicheres und abwechslungsreicheres Frühstücksbuffet und ein besserer Zustand des Zimmers (abgerissene Kleiderhaken mit Löchern in Badezimmerwand, knarzende und bei Wind klappernde Türen. Alle Zimmertüren lassen sich nur durch lautes Zuziehen schließen, was man im ganzen Haus hört.
4 out of 5
by A verified traveler from Algarve

Charm hotel, great location

Posted Dec 14, 2015
Very nice property in the best location in the Cascais area. Staff very professional and friendly. Overall carpeting has seen much better days and need replacement. Room was very nice with view to the ocean. Had dinner in the Hotel's restaurant and the food was outstanding.