Ratings based on 15 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Very happy with our stay! Everything was aaamazing!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Mixed positive

Posted Mar 10, 2017
Pros: see above
Cons: bathroom door offered no privacy. sheets had holes in them.
Location: location was close to Pombal and GrayLine buses. GrayLine 48 hours 3 bus hop off hop on ticket was a great way to see the sites.
large room but glass bathroom door open at bottom and top into bedroom area. Not very private. Bed comfortable and room quiet. staff very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, lovely facilities

Posted Mar 6, 2017
The hotel was very close to the Metro, which made travel to and from the airport very easy. The location in town was good; a shot walk to the action, but far enough removed to not be too noisy. The hotel itself is very nice (lovely rooms and furnishings), and the staff were excellent; never anything but courteous and professional. The spa facilities were great and made a nice addition to the stay. Breakfast was excellent; lots of choice and even included prosecco! I will definitely return to Lisbon, and will certainly look for availability at this hotel when I do.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Great hotel with extra comfy beds!

Posted Feb 13, 2017
I had a wonderful stay. Staff are super friendly and always happy to help. The room was beautiful, great shower (Rituals toiletries!) and super comfy bed. Unfortunately the road outside was quite noisy (room 213). The chocolate at turn down is a lovely surprise to find every night. Pool is a bit small, but there is also a sauna and Turkish bath. The hotel should really sort out the jets in the pool which are a bit hit and miss to turn on and one is broken. Hotel is really close to The Avenida da Liberdade and so handy to walk around Lisbon. Definitely go to Igreja do Carmo and have a drink in the bar/restaurant at the back with beautiful views.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jan 25, 2017
Location: Be aware that the hotel is located in a steep hill - it's not bad if you like to walk, otherwise you will need a taxi to get to it from a long day out
It is close to the center of town - very good area - my room included breakfast and it was the best quality breakfast that I ever had included in the rate.
4 out of 5
Recommended
for Couples
by A verified traveler from Tunbridge Wells, England

Great hotel for exploring Lisbon.

Posted Jan 19, 2017
Pros: Modern, big rooms, clean, helpful staff, good breakfast, nice leaisure facilities
Cons: Lights in bedroom - randomly turned off! Rooftop bar never open - I know its January but the sun was shining and its one of the reasons we booked
Location: Lots of restaurants, bars, trams, Uber taxis plentiful, 15 mins from the airport
Three days of great food, great sightseeing and nice hotel base. Slightly out of the main centre but this meant it was quiet and easy enough to walk in. Beware though its a steep hill back to the hotel from all directions so be fit!
4 out of 5
by A verified traveler

Good but not 5 star!

Posted Jan 16, 2017
Good hotel spoiled by some little things. Bed liners, Luke warm breakfast, compulsory use of swimming cap for pool then charging for this use. Worn carpets, sinks that splash everywhere.
2 out of 5
by A verified traveler from paris

Arnaque sur le petit déjeuner

Posted Mar 19, 2017
Alors que la réservation incluait le petit déjeuner, il nous a été facturé une deuxième fois entièrement pour l'avoir demandé de le servir dans la chambre L'eau de la piscine était à 17 degrés
4 out of 5
Recommended
for Couples
by A verified traveler

Sehr gute Lage und schöne Zimmer

Posted Mar 5, 2017
Pros: Besonders schön ist die ruhige aber zentrale Lage. Es hat einen Supermarkt in der Nähe und die Metro ist nicht weit.
Cons: Das Frühstück ist etwas dürftig für 5 Sterne. Das Rührei ist aus der Tüte und es gibt nicht einmal ein hartgekochtes ganzes Ei.
Location: Sehr gute Lage an der Station Avenida, allerdings dann den Berg hoch... aber wo ist es nicht hügelig in Lissabon?
Ein wirklich schönes Hotel im wunderschönen Lissabon. Es ist interessant eingerichtet, die Zimmer sind modern und haben einen "Vintage" Twist.
5 out of 5
Recommended
for Everyone
by A verified traveler from lyon

Posted Mar 4, 2017
Très Bel hôtel confortable. Petit dejeuner Buffet varié et excellent. SPA appréciable après une journée de visites. Personnel accueillant. Bien situé dans Lisbonne à deux pas du métro. Photos sur le site de l'hôtel conformes à la réalité.