Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Traveling Lisboa and Barcelona

Nice location...

Posted Jul 5, 2016
A bit off the thick hustle and bustle. So a nice repreive from the tourist scene! The Metro stop is so near and that gets you places!
Comment from Hotel Management
Jul 25, 2016 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Jardim! We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager
4 out of 5
by A verified traveler from Frascati(RM)

in posizione abbastanza centrale,buona colazione

Posted Jul 4, 2016
Pros: la posizione,la piscina
Cons: bidet in camera
Location: posizione abbastanza centrale,servizi buoni,boutique e ristoranti nelle vicinanze
esperienza positiva,hotel confortevole,pulizia nelle camere anche se un pò piccole.
Comment from Hotel Management
Jul 25, 2016 by Rui de Sousa, Hotel Management
Dear Guest, We warmly thank you for sharing your candid review regarding your recent stay at Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests; therefore, it is rewarding to receive such a positive review! We hope to have the pleasure to welcome you again soon for another pleasant experience at Tivoli Jardim. Best regards, Rui de Sousa General Manager
4 out of 5
by A verified traveler from Roma

Albergo buono in posizione abbastanza centrale.

Posted Jun 29, 2016
Pros: la posizione e la piscina
Cons: purtroppo nel bagno manca il bidet e le camere sono piccole
Location: posizione buona in zona abbastanza centrale
nel complesso positiva,cortesia del personale,prima colazione soddisfacente,
Comment from Hotel Management
Jul 4, 2016 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for sharing your opinion regarding your recent stay at Tivoli Lisboa Jardim! We are glad that you particularly appreciated our premium location in the heart of the city as well as our friendly staff. Nevertheless we are disappointed that our rooms did not meet your expectations in terms of size. Kindest regards, Rui de Sousa General Manager We look forward to welcome you back at Lisbon. Best regards, Rui de Sousa General Manager
5 out of 5
by A verified traveler

Posted Jun 23, 2016
Very good location. Rooms were very comfortable and the staff was cery friendly.
Comment from Hotel Management
Jul 4, 2016 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for taking the time to share your comments about your recent experience at Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. It is rewarding to read that we were able to provide you a pleasant stay! Looking forward to welcome you again. Best regards, Rui de Sousa General Manager
5 out of 5
by A verified traveler

Posted Jun 21, 2016
Very pleasant hotel in the city centre. Excellent swimming pool!
Comment from Hotel Management
Jul 4, 2016 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for sharing such in detail your business stay experience at Tivoli Jardim. We are glad to read that you enjoyed the hotel and had a pleasant stay, with its privileged location in the centre of Lisbon next to the Tivoli Lisboa, where you can also enjoy facilities such as the outdoor swimming pool, the Sky Bar with its spectacular views of the city and the Brasserie Flo restaurant. Looking forward to welcome you again. Kindest regards, Rui de Sousa General Manager
5 out of 5
by A verified traveler from Miami Beach, Florida

Close to town, nice, modern

Posted Jun 19, 2016
This was a greatly located hotel in the center of town With all the amenities. Hotel staff was very friendly! Was a great hotel for the price .
Comment from Hotel Management
Jul 4, 2016 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for taking the time to share your comments about your recent experience at Tivoli Jardim. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. It is rewarding to read that we were able to provide you a pleasant stay! Looking forward to welcome you again. Best regards, Rui de Sousa General Manager
5 out of 5
by A verified traveler

Ottimo hotel vicino al centro.

Posted Jun 9, 2016
Siamo arrivati in hotel in 20 minuti di taxi dall 'aeroporto. Struttura nuova e funzionale con personale gentile e preparato. Prima colazione di ottima qualità e ben assortita. Uscendo abbiamo percorso il bellissimo viale alberato con negozi di lusso e ristoranti di buon livello e siamo arrivati al centro in pochi minuti. L'unico inconveniente il rumore di un gruppo di motori, posizionati nel cortile davanti all'ingresso, che sentivamo anche di notte nonostante fossimo al 6* piano.
Comment from Hotel Management
Jul 4, 2016 by Rui de Sousa, Hotel Management
Dear Guest, Thank you for sharing your candid opinion. We are glad that we were able to meet you overall expectations, and that you particularly appreciated our front-desk team. Concerning your remark about the external noise heard from the room you have stayed, please accept our sincerest apologies. Kindly note that you could have shared your dissatisfaction to our staff during your stay with us. We would have arranged you a solution meeting your needs and requirements. Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! Best regards, Rui de Sousa General Manager
5 out of 5
by A verified traveler from Rroma

Ottimo hotel vicino al centro.

Posted Jun 9, 2016
Siamo arrivati in hotel in 20 minuti di taxi dall 'aeroporto. Struttura nuova e funzionale con personale gentile e preparato. Prima colazione di ottima qualità e ben assortita. Uscendo abbiamo percorso il bellissimo viale alberato con negozi di lusso e ristoranti di buon livello e siamo arrivati al centro in pochi minuti. L'unico inconveniente il rumore di un gruppo di motori, posizionati nel cortile davanti all'ingresso, che sentivamo anche di notte nonostante fossimo al 6* piano.
3 out of 5
by A verified traveler

Lage gut, Hotel für den Preis nur ok

Posted Jun 3, 2016
An sich gute Ausstattung, allerdings hängt die Wartung etwas hinterher. Das Fenster im Zimmer ging nicht zu, der Lüfter im Bad funktionierte nicht. Die Mängel wurden auch nach Nachfrage nicht behoben. Beim Frühstück musste man anstehen, obwohl noch Plätze frei waren. Das Frühstücksangebot ist ok, aber nicht außergewöhnlich gut. Beim Nachfüllen hapert es oft.
4 out of 5
by A verified traveler from Nanterre

hôtel parfait pour petit séjour

Posted May 30, 2016
Pros: l'accueil du personnel , les chambres propres et fonctionnelles , hôtel parfaitement situé , un gros plus pour le jardin et ça piscine très agréable
Cons: très difficile de se baigner dans la piscine , eau trop froide , il se serai parfait de chauffer l'eau , la connexion wi-fi
Location: avenue de la libertade a 1 min à pied , le centre ville a 10 min ,
L'accueil a été parfait , personnel attentionné , la chambre est très propre et fonctionnelle , hôtel parfait pour découvrir Lisbonne car il est très bien situé , un plus la piscine et le jardin au top !