Ratings based on 137 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 28, 2018
Very nice and clean rooms. Good Buffett breakfast. Staff helpful. Good quiet location but you need to walk a bit to arrive anywhere with public transport
Comment from Hotel Management
Jun 7, 2018 by Isabel Albuquerque, Hotel Management
Dear Guest, Thank you very much for your stay at Hotel da Estrela. We really appreciate your positive comments about our hotel. We look forward to welcoming you again in the near future. Best regards, Isabel Albuquerque
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire

Quiet hotel 5 minutes walk to the Estrela basilica

Posted Mar 27, 2018
Pros: Quiet, pleasant, clean & modern interior. Staff were very professional and eager to help. Evening meal - lovely food and good value.
Cons: Breakfast starts at 7.30 am so if you have 7 am meetings you might consider bringing a travel kettle!
Location: Quiet hotel 5 minutes walk to the Estrela basilica and the adjacent bus stop for the hop-on-hop-off sight seeing bus tour of Lisbon.
Warm welcome from staff member despite my one a.m. arrival due to flight cancellations and delays. She was very helpful in supplying snack and essentials in absence of (delayed) luggage. Room was lovely - all mod cons and comfortable bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from KC

Very large room w/big bathroom

Posted Mar 10, 2018
Front desk people were very nice and helpful. Multiple restaurants, pastry shops w/in 3-4 blocks.
Comment from Hotel Management
Mar 16, 2018 by Isabel Albuquerque, Hotel Management
Dear Mr. Paul, thank you for sharing your experience at Hotel da Estrela, it is a pleasure to receive your positive feedback. We look forward to welcome you again in the future. Sincerely, Isabel Albuquerque
5 out of 5
by A verified traveler

Comfortable stay

Posted Feb 19, 2018 on Hotels
Property was well kept and definitely unique since it is in an old school. The rooms were some of the largest we’ve experienced across all of Europe and quite comfortable as well. I think what made this hotel truly exceed was the staff. Very responsive both via email prior to our stay and during to help provide recommendations and directions. Would highly recommend for families and couples.
Comment from Hotel Management
Feb 28, 2018 by Isabel Albuquerque, Hotel Management
Dear Guest, thank you for sharing your experience at Hotel da Estrela, it is a pleasure to receive your positive feedback. We look forward to welcome you and your family again in the future. Sincerely, Isabel Albuquerque.
4 out of 5
by A verified traveler

Posted Jan 18, 2018 on Hotels
Pleasant stay out of season. Rooms are very good. Mine was spacious with a large comfortable bed and large bathroom. Only had breakfast there but the selection was good and tasty To be fair, i couldnt fauklt the place in any specific area.
Comment from Hotel Management
Jan 30, 2018 by Isabel Albuquerque, Hotel Management
Dear Mr. Mark, We appreciate your comments regarding your stay at Hotel da Estrela. The hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Isabel Albuquerque.
4 out of 5
Recommended
for Everyone
by A verified traveler from B.C. Canada

Lovely boutique hotel

Posted Dec 4, 2017
Pros: Excellent breakfast included in the price. Good location to tour the city and easy access from airport.
Cons: Extend restaurant hours and menu.
Toured Lisbon by foot, bus and tram from this conveniently located hotel, and slept very well in the comfy, quiet room.
Comment from Hotel Management
Dec 26, 2017 by Isabel Albuquerque, Hotel Management
Dear Mr. Chris, Thank you very much for your stay at Hotel da Estrela. We really appreciate your positive comments about our hotel. We take good note of your suggestion and appreciate the opinion you have shared with us, because only then can we improve our service. We look forward to welcoming you again in the near future. Best regards, Isabel Albuquerque
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison WI USA

Nice hotel the staff are great.

Posted Nov 21, 2017
The hotel is very nice and the staff outstanding. They helped with everything; tours,places to dine, possible site seeing and solid recommendations on transportation. Very friendly.
Comment from Hotel Management
Nov 24, 2017 by Isabel Albuquerque, Hotel Management
Dear Mr. Dan, Thank you for your kind words about our Hotel. It is our main goal to keep the good service to reach always your expectations about us. It will be a pleasure to welcome you again in your next stay in Lisbon. Best Regards, Isabel Albuquerque.
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Nice hotel good location.

Posted Oct 23, 2017
Pros: we did like the room condition,the staff willingness to help and the location.
Cons: The bathroom should be change and made more comfortable especially for older people.
The hotel is nice and the location is good. The staff are nice and willing to help in every problem. Breakfast was also good.the only thing we did not like was the bathroom that is too much modern and not comfortable.
Comment from Hotel Management
Nov 3, 2017 by Albuquerque, Hotel Management
Dear Mr. Dani, Thank you very much for your stay at Hotel da Estrela. We really appreciate your positive comments about our hotel. We take good note of your suggestion and appreciate the opinion you have shared with us, because only then can we improve our service. We look forward to welcoming you again in the near future. Best regards, Isabel Albuquerque
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Superb

Posted Oct 5, 2017
Upgraded to suite including breakfast. Room was excellent with sea and city views. Breakfast on the terrace in the sun was a great way to start the day. Staff were extremely friendly and helpful. Hotel is a little out of the way of main sites but worth it as hotel is lovely and good value.
Comment from Hotel Management
Nov 5, 2017 by Albuquerque, Hotel Management
Dear M. Anon, We appreciate your comments regarding your stay at Hotel da Estrela. The hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Isabel Albuquerque.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sussex, England

Weekend break in Lisbon

Posted Aug 21, 2017
The hotel was in a lovely location. Quiet part of the old city but easy to access all areas of Lisbon that has good public transport links. The staff were friendly and kindly gave us a free upgrade to a suite on arrival. Would certainly consider staying here again if I am lucky to come to Lisbon again in the future.
Comment from Hotel Management
Aug 24, 2017 by Albuquerque, Hotel Management
Dear Mr. Gavin, It was a pleasure to welcome you in our Hotel. We hope to welcome you again in your nest visit to our beautiful city. Yours sincerely Isabel Albuquerque