Ratings based on 525 Verified Reviews

4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Campbell River BC

Close to town, great breakfast buffet

Posted Oct 23, 2017
Enjoyed our stay here, the hotel was close to town, had a great breakfast buffet. It was clean and neat, and the staff was accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2017
Pros: overall good
Cons: some of the people at the reception desk were not as friendly as one should be in that position
Location: nice park across the street-- close to tour buses
nice location, perhaps not too close to center of town. Rather noisy due to proximity to airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Fair value

Posted Jun 6, 2017
Pros: Quite fairly clean
Cons: More variety and better quality on breakfast pretty good just add some different things to change up a week of the same menu.Great coffee though
Location: Location very good quite not too many restaurants nearby but only 1/2 from the main drag
Nice area quite but not to far away from the main areas about a 1/2 hour walk so need for a car staff are fair not great Warning watch cab drivers that are hailed for you by staff my cab back to the airport was a rip off $23 euro driver told me this was because of a Sunday surcharge which is a lie don't rely on the hotel to get you an honest cab ride better off hailing one yourself
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the parque metro

Posted Apr 7, 2017
close to the parque metro stop which takes you all over the city. Clean rooms and an okay breakfast.
4 out of 5
by A verified traveler

Nice room, great location with Mostly helpful staf

Posted Oct 31, 2016 on Hotels
Nice, quaint room. Most of the staff was pretty helpful, with the exception of one of the ladies that worked the front desk who seemed to like to argue and try to make the customer feel like they should just be okay with having the wrong tour booked by another staff member...like it was somehow my fault for not noticing it to begin with? Also scolding customers on the phone in the morning. When you are visiting a foreign country and don't speak the language, you are hoping that where you are staying is the one place where you can get reliable help. Although I realize that she wasn't responsible for the errors in my tour booking and tour departure information, it would be nice to not make customers more agitated about an already unpleasant situation!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2016 on Hotels
4 out of 5
by Sue from Bolton4

Lisbon & sintra 3 day break

Posted Jul 9, 2016 on Hotels
Did full tour of lisbon and trip on train to sintra where you can get local tour bus to historic buildings for 5 euro per route for hop on off. Pre booked train to faro for rest of holiday in algarve 3hr journey 1st class very comfortable