Ratings based on 85 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

What's wrong with the air?

Posted Jan 27, 2017
The only issue I had was the air. I get warm very easily. I checked in about 10 pm. The thermostat in my room showed 77°. I set it to 64°. It came on for 5 minutes or so. Then only blew as a fan. Takes to long to cool the room. While getting dressed,I would have to stop and sit directly in front of the unit. Clean hotel. Friendly staff. Uncomfortable stay.
Comment from Hotel Management
Jan 30, 2017 by Front Desk, Hotel Management
We apologized for the inconvenience of the AC unit, Our maintenance person check, the temperature was correct, but I hope you will give us another chance. have a safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler from Orland, Indiana

Great Job.

Posted Jan 2, 2017
Pros: Clean, and great breakfast
Cons: No
Location: Outside of Atlanta, we went to Stone Mountain
We had a very nice stay. The staff was friendly and very pleasant to deal with after a 12 hour drive. The room was great and the breakfast was very good and enjoyed by all of us.
Comment from Hotel Management
Jan 3, 2017 by GM, Hotel Management
Thank you so much for your awesome feedback, I hope we get to see you when your back in Lithonia. Safe holidays
5 out of 5
Recommended
for Everyone
by A verified traveler from US

good nights sleep

Posted Nov 24, 2016
Pros: Neat and well maintained. Staff was very responsive and friendly. Rooms were clean and well stocked with all we needed.
Cons: finish the parking lots
Location: Easy to get to hotel if you can follow directions. Plenty of eating and shopping close by.
enjoyed our stay in a clean and friendly hotel. Very quiet and bed was great.
Comment from Hotel Management
Nov 28, 2016 by Hotel Staff, Hotel Management
Thank you for your feed back, hope you have a great holiday.
5 out of 5
by A verified traveler

Good Place to Stay

Posted Oct 24, 2016 on Hotels
nice place. will stay again.. very clean.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Thank you so much for your feed back, we really appreciate you taking time for it. Hopefully we see you when you return back in Lithonia Safe Travels
2 out of 5
by A verified traveler

Posted Oct 8, 2016 on Hotels
Poorly managed and front desk is rarely staffed.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you for your feedback. hope you will give us another chance. safe travels
4 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
Thank you for staying with us in Lithonia, have a safe travel back home
5 out of 5
by charles from OK

Hotel is better than the guests

Posted Aug 29, 2016 on Hotels
Hotel was exceptionally clean and well cared for; staff was very friendly; other guests might have stepped out of thugs life -- loud, incredibly foul language.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thanks so much for choosing us. We greatly appreciate your loyalty and your amazing feedback. We hope we can continue to make each stay amazing! Have a great day
4 out of 5
by Anthony from California

Posted Aug 29, 2016 on Hotels
Very nice and clean.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you for taking the time out to review our property. We really appreciate the comments regarding our hotel. we hope you come back to visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Road Trip

Posted Aug 21, 2016
Spent two nights there in August. Close to the highway and multiple eating establishments. One of the better Best Westerns we have stayed in. The hotel was bright,clean and quiet. Front desk staff were friendly and professional. We would recommend this hotel Chicago DC & DJ
Comment from Hotel Management
Aug 23, 2016 by Front Desk, Hotel Management
Thank you, safe travels
3 out of 5
by Sian

Posted Aug 10, 2016 on Hotels
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Thank you, we appreciate your thoughtful comments! We certainly want our guests to feel the outstanding 'Southern Hospitality' the moment they arrive! We're pleased to hear you found your room comfortable and enjoyed your stay.