Ratings based on 150 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NY

OK.

Posted Mar 16, 2017
Pros: Bed
Outside door did not seal. Refrigerator was the loudest I have ever had in a hotel room. Shower head leaked. Bed was the best thing.
Comment from Hotel Management
Mar 20, 2017 by Amanda, Hotel Management
Dear Guest: Thank you so much for staying with us, and thank you for taking the time to share your feedback. We take pride in providing exceptional service to our guest, we will take your feedback to address the issues you have brought to our attention. We are glad you enjoyed a good sleep. Do consider staying with us again, so that you can experience our flawless service. Once again thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and Safe

Posted Mar 5, 2017
Best Western South Little Rock was a comfortable place to stay. This is the 2nd time my family and I stayed there overnight for a hospital appointment for my son and the rooms have been very clean and comfortable! The staff is also very friendly and easy to talk to! Very pleased. We will probably choose this hotel to stay at for future overnight visits to Little Rock as well!
Comment from Hotel Management
Mar 11, 2017 by Jiger, Hotel Management
Thank you Dear Guest. We are glad you have made us part of your visit to Little Rock. We look forward to serving your needs in future!
3 out of 5
by A verified traveler from Arkansas

Across from State Police headquarters

Posted Feb 13, 2017
Pros: Comfortable beds, good-ish breakfast.
Cons: Quit renting rooms to "Bloods" and letting them deal from hotel.
Location: State Police across parking lot behind hotel so that made us feel safe-ish. El Chico within walking distance.
Room was clean, office was clean. Next door neighbor was a "Bloods" member and had all night traffic in and out. He was polite to me but he was incoherent for the most part as far as I could tell from the few times I saw him outside.
Comment from Hotel Management
Feb 16, 2017 by Amanda, Hotel Management
Thank you for Mr. Bob, for you feedback. We are glad you found the hotel to be comfortable. Our guest security is our highest priority and we will take you feedback to further strength our security. Once again thank you for your feedback.
1 out of 5
by charlotte

just

Posted Jan 16, 2017 on Hotels
Awful
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Hello Ms. Charlotte, sorry you had a "awful" experience at our hotel. If possible please give us a call to let us know how we can improve. We care about our guest feedback and will love to hear back from you, so that we can improve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice for a short stay

Posted Jan 11, 2017 on Orbitz
Pros: Clean and convenient location.
We stayed one night on the way to Texas. It's nice, clean, and convenient.
5 out of 5
by Edward

Posted Jan 3, 2017 on Hotels
Excellent place to stay very friendly staff
2 out of 5
by A verified traveler

Not my cup of tea!

Posted Dec 11, 2016 on Hotels
Would not stay there again. Had to change rooms due to feces on toilet seat! Seedy area. Worried about my car in the parking lot all night. Not what I expected from a Best Western.
2 out of 5
by A verified traveler

Convnient hotel

Posted Dec 9, 2016 on Hotels
The convenience was great. But the room's heat would not turn up and I was freezing, the comforter was thin and there were no extra blankets, so I pretty much was not comfortable at all sleeping. However, the breakfast the next morning was very good and most welcome. Thank you.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Guest, We are sorry to hear there was no heat available in the room. I hope you had an opportunity to inform the front desk staff during your stay or at check out. It is good to hear the property provided an exceptional breakfast the next day. Please know we value your feedback and hope you will give us another opportunity in the future. Sincerely, Best Western Hotels & Resorts
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

We will be back

Posted Nov 20, 2016 on CheapTickets
Cons: Parking places are TIGHT for large vehicles like our Chevy Suburban.
Good location, easy to find, Receptionist, Tony was very friendly and helpful. Parking places are TIGHT for large vehicles like our Chevy Suburban.
2 out of 5
by A verified traveler

seems safe in the daylight-not soo much at night.

Posted Nov 14, 2016 on Hotels
While the hotel looked fine and safe during daylight hours, at night there were lots of people hanging around. the people hanging around the hotel did not look friendly or inviting and during the night there were lots of noises of people yelling, screaming, sounded like they were fighting and on top of that people would randomly come by the room and knock on the door. Given the comotion outside, there was no way I was opening the door. Once the sun came back up the hotel went back to seeming like a normal hotel. Would not stay there again