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Reviews of Comfort Inn & Suites Bryant - Benton

2.5 out of 5
Comfort Inn & Suites Bryant - Benton
209 W Commerce St, Bryant, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 748 reviews" "
Rating 8 - Good. 186 out of 748 reviews" "
Rating 6 - Okay. 37 out of 748 reviews" "
Rating 4 - Poor. 6 out of 748 reviews" "
Rating 2 - Terrible. 7 out of 748 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at comfort inn in bryant ar9 times always clean and nice people
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Patricia,We truly appreciate your loyalty to Comfort Inn Bryant, AR, and are thrilled to hear you consistently enjoy your stay with us. Our team takes great pride in providing a clean and welcoming environment for all our guests. We hope to welcome you back for your 10th stay soon!

8/10 Good

Robin, Wauconda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I were driving through and this was our stop along the way. We booked online using Expedia. The check in was easy - just show ID and give a Credit Card. We got a quiet room. The room was comfortable. When we got up in the morning, there were many choices for breakfast, including the free breakfast. We chose to dine at one of the close-by restaurants. Check out was easy. We parked right in front of the hotel in a well-lit area. We felt safe and had no concerns about our car.
Stayed 1 night in Jan 2024
Response from Manager on Apr 19, 2024
Hello Robin,We are delighted to hear that your stay with us was smooth and comfortable. Our team strives to provide efficient check-in and check-out services, a peaceful environment, and convenient amenities. It's great to know you found our breakfast options satisfactory and enjoyed dining at a nearby restaurant. Your safety and peace of mind are a top priority for us, reflected in our well-lit parking area. We appreciate your positive feedback and hope to welcome you back in the future.

2/10 Terrible

Stephanie

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello Stephanie, We are sorry to hear that your recent stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly.

10/10 Excellent

Arline

Business traveler, Traveled with family
Wonderful stay
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Arline,We're delighted to hear you had a wonderful stay with us! Our team strives to provide exceptional service to all our guests. If you ever find yourself back in the area, we'd love to welcome you again.

10/10 Excellent

Tyler

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay. The staff members were friendly. The room was spotless and quiet. The bed and pillows were comfortable. If I could change anything I would love it if the TVs allowed you to cast your programs onto it. Like if I could cast Netflix or Hulu onto the tv that would be fantastic.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Tyler,We are thrilled to hear that you enjoyed your stay with us and found our staff friendly and the room clean and quiet. Your suggestion about casting programs onto the TVs is appreciated and will be considered for future upgrades. We value your feedback and hope to welcome you back again soon.

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy to get to. the bulding a slightly dated but over all it was clean and nice. I would stay again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Matt,We appreciate your feedback and are glad to hear you found our location convenient. Your positive comments about the cleanliness and overall experience are valued. Should you choose to stay with us again in the future, we look forward to welcoming you back.

10/10 Excellent

Laurel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we encountered were friendly, welcoming and helpful. There were plenty of breakfast options and what we chose was very good. We were very happy with our stay here.
Stayed 1 night in Apr 2024
Response from Manager on Apr 10, 2024
Hello Laurel,We are delighted to hear that you found our staff friendly and welcoming, and enjoyed the breakfast options provided during your stay. Your satisfaction is our top priority, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is definitely a great example of “don’t judge a book by its cover.” The outside looked a little “dated”, but the inside seemed to be completely remolded and well maintained. Every staff member we came in contact with was kind and very inviting, and the breakfast was really good too! I definitely would recommend staying here!
Stayed 2 nights in Apr 2024
Response from Manager on Apr 7, 2024
Hello Darrell,We are thrilled to hear that you enjoyed our remodeled interior, kind staff, and delicious breakfast during your stay. Thank you for recommending our hotel. We appreciate your feedback and hope to welcome you back in the future.

6/10 Okay

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Vince,We appreciate you choosing our hotel for your stay! If there's anything we can improve upon, please feel free to reach out to us directly. We hope to welcome you back soon for an even better experience next time.

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable, really good breakfast.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Loretta,We are pleased to hear that you enjoyed our clean and comfortable accommodations, as well as our breakfast offerings. Your positive feedback is greatly appreciated as we strive to provide excellent service to all our guests. Thank you for choosing to stay with us.

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello NANCY,We're thrilled to hear you had an excellent stay with us! We hope to welcome you back soon for another memorable experience.

10/10 Excellent

Hidalgo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything. Very quiet and clean place. The service is very good and the food at breakfast is rich and sufficient
Stayed 2 nights in Mar 2024
Response from Manager on Mar 20, 2024
Hello Hidalgo,We appreciate your positive feedback on our quiet and clean hotel, as well as our excellent service and breakfast offerings. Your satisfaction is important to us, and we look forward to welcoming you back in the future.

6/10 Okay

Hope

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It seemed ok.. just broken or out to date stuff that needed to be repaired. Door didn’t latch properly to close on our room. No place to buy even Tylenol in the hotel, that was kind of a let down.
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Hope, We appreciate your feedback and apologize for the inconvenience you experienced. Please be assured that we have noted your comments and will address them with the relevant departments for improvement. Should you encounter any issues in the future, please do not hesitate to contact our management team directly.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Margaret,We appreciate your feedback on our hotel's convenience and are delighted to hear you enjoyed your stay. Your satisfaction is our priority, and we hope to welcome you back for another pleasant experience in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice safe place to stay. The bed and pillows were great-slept well. The elevator was worn and needed some update to the interior The staff was welcoming and so nice about dining recommendations. Breakfast the next morning offered several options. We will stay here again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Christine,Thank you for sharing your positive experience with us, we're glad to hear you enjoyed the comfortable bed and welcoming staff. We appreciate your feedback about the elevator and will take it into consideration for future improvements. We look forward to welcoming you back on your next visit!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Rooms are big and breakfast had lots of options! I would stay there again and highly recommend it!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello John,We are delighted to hear that you enjoyed our clean and quiet rooms, as well as our breakfast options. Thank you for recommending us, we look forward to welcoming you back in the future!

10/10 Excellent

Muhammad

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Muhammad,We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly if you have any further comments to share. We hope to welcome you back soon for another wonderful experience!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello James,We're thrilled to hear that you had a wonderful stay with us! If you have any more feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Rhonda,Thank you for choosing our hotel for your stay! We are thrilled to know that you had a wonderful experience with us. Should you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back for another great stay in the future!

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 17, 2024
Hello Roderick,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further suggestions or feedback, we encourage you to reach out to us directly so we can continue to improve our services. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Property and rooms were very clean and staff was very hospitable.
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello Marnie,Thank you for your positive feedback regarding the cleanliness of our property and rooms, as well as the hospitable nature of our staff. We take great pride in maintaining a high standard of cleanliness and providing exceptional service to our guests. We appreciate your kind words and hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Great price!
Breakfast was served promptly at 6:30!! Plenty of choices even for picky eaters!! Heated pool was fun!! Room was comfortable!
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Julie,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you enjoyed the prompt breakfast service with a wide variety of options, as well as the heated pool. It's also great to hear that you found the room comfortable. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel!!
I always stay at this hotel on my way from Texas to Illinois. It is mostly in the middle of the trip so a good stopping place. I have stayed at this hotel NUMEROUS times and I love it. Always quiet, the staff is SO NICE and accommodating. The breakfast is decent but I’ve only ever stayed to eat it twice. Usually stop at Starbucks on my way back on the road to Illinois or home to Texas. Anyway, I love this hotel, they are dog friendly, I’ve bought my corgi many times on my trips to Illinois and she loves it here too! Definitely recommend this hotel for everyone!
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Anna,Thank you for your loyal patronage and recommendation of our hotel! We appreciate your kind words about our quiet atmosphere, accommodating staff, and dog-friendly policy. We understand that you prefer to grab breakfast on the go, and we hope you've enjoyed the convenience of having Starbucks nearby. We look forward to welcoming you and your corgi on your future trips to Illinois. Safe travels!

8/10 Good

Chad

Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Chad,We appreciate you choosing our hotel for your stay. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the pleasure of hosting you again in the future. Have a great day!

10/10 Excellent

dianna

Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello dianna,Thank you for staying with us and for the excellent rating! We're thrilled to hear that you had a wonderful experience at our hotel. If there is anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back in the future.

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Kimberly,Thank you for choosing our hotel for your stay. We appreciate your feedback and would love to hear more about your experience. Please reach out to us directly so that we can address any concerns you may have had during your stay. We look forward to hearing from you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Dear Guest,Thank you for choosing our hotel for your stay! We're delighted to hear that you had an amazing experience with us. We hope to welcome you back again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Lauren,We are delighted to hear that you had a wonderful stay at our hotel! Your positive rating means a lot to us and we are thrilled that we exceeded your expectations. We hope to welcome you back soon for another exceptional experience!

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stay at this Comfort Inn and Suites every year we visit relatives in Arkansas. Never disappointed. Keep up the excellent work!! Judy Hardin
Stayed 1 night in Dec 2023
Response from Manager on Dec 27, 2023
Hello Judy,Thank you, Judy, for choosing to stay with us each year during your visits to Arkansas! We strive to consistently provide excellent service and accommodations for our valued guests. Your loyalty is much appreciated and we do appreciate your kind words. That said, we look forward to welcoming you and your husband back next time.

8/10 Good

Tony

Liked: Cleanliness, staff & service
Property is in need of some repairs but the check in staff were friendly and just great.
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Tony, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly check-in staff. While we apologize for any inconvenience caused by the need for repairs, we continually strive to improve our property for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Friendly, clean, well maintained. Bed and pillows Amazing!!!. Pool, work out room avail. Breakfast was wonderful.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Laura,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be friendly and clean, and that you enjoyed the comfort of our bed and pillows. It's great to know that our pool, workout room, and breakfast met your expectations as well. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Cheryl, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Cheryl,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Rachel,We greatly appreciate your perfect rating! We are thrilled to hear that you had an exceptional stay at our hotel. It was our pleasure to provide you with a top-notch experience. We would love to welcome you back for another outstanding stay in the future.

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Rhonda,Thank you for choosing our hotel for your stay! We are delighted to hear that you enjoyed your experience with us. If you have any other comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepy traveler's haven
All-in-all, great stop on my road trip. Only problem I had was other guests running down the hall making noise when I was sleeping. Other than that, great visit!
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello David J,Thank you for choosing our hotel for your road trip! We appreciate your positive feedback. We apologize for any disturbance caused by other guests during your stay, but we're glad to hear that overall you had a great visit. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bryant is well managed all the way around, top to bottom.
Stayed 2 nights in Nov 2023
Response from Manager on Dec 7, 2023
Dear Guest,Thank you for your positive feedback on the management of Bryant hotel. We strive to ensure that every aspect of your stay is well-managed and enjoyable. We appreciate your recognition of our efforts and hope to welcome you back soon for another great experience.

10/10 Excellent

Sharon

Stayed 1 night in Nov 2023
Response from Manager on Dec 22, 2023
Hello Sharon,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Shelby,Thank you for choosing to stay at our hotel! We are delighted that you had a fantastic experience during your stay with us and we appreciate your positive rating. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Excellent

Cheryl L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young lady that greeted me at the front desk was amazing. She was personable, helpful and kind. I was very impressed with her professionalism and ability to solve problems quickly.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Cheryl L,Thank you for taking the time to share your positive experience with us! We are delighted to hear that our front desk staff provided you with excellent service. Their professionalism and problem-solving abilities are always appreciated. We look forward to welcoming you back on your next visit to our hotel.

10/10 Excellent

teresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello teresa,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. If you have any future travel plans, we would love to welcome you back to our hotel.

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay-very clean, friendly staff, quiet and excellent breakfast.
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello Rita,Thank you for your kind feedback! We are thrilled to hear that you enjoyed your stay at our hotel and found our staff to be friendly and helpful. We take pride in maintaining a clean and comfortable environment for our guests. We are also delighted that you were able to relax in a quiet atmosphere and start your day with an excellent breakfast. We look forward to welcoming you back in the future.

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and stay were excellent. Great staff when we were there.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Murray,Thank you for your kind words! We're delighted to hear that you had an excellent stay with us and that our staff provided great service. We strive to ensure that all of our guests feel welcome and well taken care of during their time with us. We hope to have the pleasure of welcoming you back again in the future.

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Comfortable bed. Nice shower. Good breakfast. Friendly staff.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Barry,Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed the spacious room, comfortable bed, refreshing shower, and tasty breakfast. Our staff takes pride in providing friendly service and ensuring a pleasant stay for all our guests. We hope to have the pleasure of welcoming you back soon.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities
Hotel is a little dated but well maintained. Friendly staff
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Vincent,Thank you for your feedback! We appreciate your kind words about our well-maintained property and friendly staff. As we strive to improve our guest experience, we take your comments into consideration. We hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Great breakfast, friendly staff, very enjoyable stay!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 26, 2023
Hello David,Thank you so much for your commendation on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from Manager on Nov 12, 2023
Hello Nancy,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service and create a comfortable atmosphere for our guests. We appreciate your feedback and look forward to welcoming you back in the future for another pleasant stay.

10/10 Excellent

Ronny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off highway. Lots of food options nearby.
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Ronny,Thank you for choosing our hotel for your stay. We're glad you found our location convenient and enjoyed the nearby dining options. We hope to welcome you back soon!

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Robert,Thank you for your rating! If there anything I can assist you with regarding your stay please let us know.

10/10 Excellent

Kenzie

Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Kenzie,Thank you for taking the time to share your positive experience with us via rating! We are thrilled to hear that you had a wonderful stay and that everything met your expectations. We would love to have you back in the future to enjoy another memorable stay with us.

10/10 Excellent

Janet

Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Janet,Thank you for taking the time to share your perfect 5/5 rating with us! We are delighted to hear that you had a wonderful experience during your stay. We strive to provide exceptional service and we are thrilled that we met your expectations. Please keep us in mind for your future travels.