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Get an overview of this hotelHotel in Conway with free breakfast and indoor pool

Location

Situated in Conway, this hotel is within 3 mi (5 km) of The Lantern Theatre, Faulkner County Museum, and Conway Dinner Theater. Estes Stadium and Pickles Gap Village are also within 6 mi (10 km).

Hotel Features

An indoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, meeting rooms, and dry cleaning are onsite.

Room Amenities

All 72 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sofa beds and sitting areas. Guests will also find refrigerators, microwaves, and premium bedding.

Comfort Suites ratings based on 114 Verified Reviews

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4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
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Needs Work

2 out of 5
by
Posted Dec 27, 2016
Front desk lady with chip on shoulder Poor service, noisy roon next to highway
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Family Christmas!

5 out of 5
by
Posted Dec 25, 2016
Excellent Time! Good Breakfast! Grandchildren enjoyed swimming pool and loved the balcony overlook to the lobby! Mostly, when we checked out we had left several things in our room and the hotel cleaning staff found our things and took them to the front desk!!! They were honest and trustworthy and the front desk person, Janet, called us and told us they had our things and would hold them until we could pick them up!!! VERY PLEASED with their trustworthiness and their taking the time to actually call us to report they had found our things!!! :-)
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Nice hotel in a great location. ..

5 out of 5
by
Posted Dec 10, 2016
We were there for business. Location was near great shoping and resturants. Very quiet in spite of the busy area. Very well maintained. Staff very polite.
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Bedbug bites!

1 out of 5
by from US
Posted Dec 2, 2016
Pros: The pool was nice. The head of housekeeping was also very nice.
Cons: Responsiveness to guest complaints!
Location: I did not feel safe in Conway.
Booked a room for two nights. Woke up the morning after the first night with several bedbug bites! Discreetly talked to the desk clerk about it. She called her manager whose response was, "We don't have bedbugs." They called the head of housekeeping who came in on her day off to inspect the room. While she found no evidence of bedbugs in the room (which any exterminator will tell you does not rule out bedbugs), she agreed that the bites on my arm were in fact bedbug bites. Hotel staff denied my request to use their dryers to treat my belongings. I checked out of the hotel and booked my second night at another hotel in Conway. I have emailed the manager three times now requesting that I get my money back - if not for both nights, then at least for the one night I did not stay there! Am still awaiting a response.
Comment from Hotel Management
Dec 16, 2016 by Chris Smith
Good afternoon Julie, I’m am contacting you to respond to your claim concerning your stay in September. I do apologize that you experienced an issue at our hotel, but you seem to be mistaken as to what happened. I would also like to mention that we take claims of bedbugs extremely seriously. You claim that we had bed bugs and that you were bitten by one, “While no evidence of bedbugs was found in my room, I clearly had bedbug bites on my arm - confirmed by Charli, your head of housekeeping.” See the issue is bedbugs are not a solitary creature. If you had been bitten by a bedbugs it would be all over, and we would see an infestation in the room. Both Charlie, my head housekeeper and our pest control agents looked all through this room, there was no evidence of any bugs or any evidence that they ever existed. Charlie called me after going through the room with you, and she told me there wasn’t any evidence of any infestation, and that the marks on your arm looked like you scratched them. After she checked the room and found nothing, you wanted to use our commercial dryers for your clothes, just in case. Well there was nothing, so I did not allow this. You have to look at this through my eyes, a person who claimed to have bugs all over her, and there were none wanted access to our employee area? Of course you wouldn’t allow this either. If there was bed bugs, this would be an entirely different issue, and at that point I would do all in my power to make sure you were taken care of. We even had pest control over the next two weeks to ensure that if a bedbug infestation was identified and taken care of accordingly, there was nothing. We hope you have a great day.
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Quick trip to Conway

5 out of 5
by from US
Posted Nov 6, 2016
Location: Conway is home to several universities and the hotel was close to all of them. We were there to visit our daughter attending graduate school at UCA.
We were pleased with the hotel and staff. The room was nice as was the included breakfast. The only negative was when we left early on Saturday morning there was a car parked so close to ours we couldn't get in on the passenger side. Then we saw people sleeping in the car. I had to back out of the space to allow my wife to enter our car.
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Pillows were tiny, clientele was sketchy

2 out of 5
by from Texas
Posted Sep 29, 2016
Whole place was disappointing. The pillows were tiny and the bed was super uncomfortable.
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WONDERFUL

4 out of 5
by from MICHIGAN
Posted Sep 12, 2016
WONDERFUL is the word I use for almost everything connected with my stay... Room... Rate... Cleanliness... Bed... Location... ONE missed opportunity... I was considering staying an extra night... They wouldn't honor the promo rate I had gotten on line for the 3night stay.
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Not my normal comfort suites stay

2 out of 5
by
Posted Sep 12, 2016
Pros: Indoor pool
Room smelled like a mold filled house that had been shut up for 80 years.
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Not impressed.

2 out of 5
by from C
Posted Sep 10, 2016
We arrived late as we had been on the road all day. Upon arrival, the staff was friendly and quickly checked us in. Entering the room, we were greeted by an awful mildew smell. The air was very thick and I even gave allergy medicine to all the kids in fear of reactions. We killed about 19 ants in the bathroom. We could tell the room had been haphazardly cleaned as their were wrappers in the closet that were not ours.
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2 out of 5
by
Posted Aug 19, 2016
Cons: the internet. even that keep shutting off and on continuously.
Location: everything was close by and its a great location
The staffs are nice and friendly, the atmosphere was good the place is good or great. seeing we was mostly there to sleep at nights and on the roads in the day. The internet quality was very poor and the good helping lady at the desk could not even get me connected so i figured it out myself on the fifth night of my stay so i had to miss my emails and messages.
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Hotel Amenities

Hotel Amenities

Comfort Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary high-speed wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measure 1000 square feet (90 square meters). This Conway hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites is a smoke-free property.

  • 24-hour front desk 
  • Number of floors - 3 
  • Total number of rooms - 72 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Meeting rooms 
  • One meeting room 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Free RV, bus, truck parking 
  • Conference space size (feet) - 1000 
  • Conference space size (meters) - 90 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Indoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Sofa bed  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Separate sitting area 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Sofa bed 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 

Where to Eat

Complimentary continental and hot/cold buffet breakfasts are available each morning between 6 AM and 9:30 AM.

Breakfast

Start your day with a free continental or hot/cold buffet breakfast. They're served from 6 AM to 9:30 AM every morning.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.