Ratings based on 398 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Farmington, AR

Great location in Little Rock River Market

Posted Jul 14, 2017
Pros: Location
Cons: Nothing (other than the cosmetic noted above
Location: River Market. Trails. Capitol. Old State House.
Check in was easy. Room was nice. Room was not as described on Expedia, but still nice. Only note -- and it was purely cosmetic -- is that toilet tank cover didn't fit the tank and looked odd -- it was way too small for tank. Maybe the original and broken and they were waiting for replacement. for such a nice hotel -- that was interesting. Everything else -- great. Coffee shop in lobby stopped selling breakfast a bit early (for tourists).
Comment from Hotel Management
Jul 15, 2017 by Rebecca Chavers, Hotel Management
Thank you so much for taking the time to leave a review about your stay with us. You're right, that is odd about the toilet tank cover. I will make sure that my maintenance team looks into that immediately. I hope that you will come stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from B, Jonesboro

Nice room

Posted Jul 11, 2017
Nice room, love the purified water and the staff, everyone was very nice, the parking garage is a little far away but they cannot help that being in downtown. The hotel is close to a lot of great restaurants!
Comment from Hotel Management
Jul 13, 2017 by Rebecca Chavers, Hotel Management
Thank you so much! I'm glad you enjoyed your time here and we hope you come back to see us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 1, 2017
Pros: Location, staff, parking all very convenient.
Cons: Room was clean, but may need to switch cleaning products to help with the wet mildew/ body odor smell.
Location: Clinton Library, lots of good night life and rstaurants.
We have stayed here before and the location is great if you are going to be hanging out downtown. The only negative we experienced was that the room smelled bad. Hopefully that was just a temporary problem, but they moved us to another room and it still smelled like Body Odor.
Comment from Hotel Management
May 10, 2017 by Jake H., Hotel Management
Dear Guest, Thank you for providing feedback about your recent stay. We are happy to know you enjoyed the location of hotel, staff, and parking. We are looking into the room odor smell. We hope you will continue to stay at the Courtyard by Marriott Downtown Little Rock when your travels bring you back to the area.
4 out of 5
by A verified traveler

Close to Verizon Arena

Posted Apr 25, 2017 on Hotels
Close to Verizon Arena for concerts, but a little pricey for what you get.
5 out of 5
by darla

Nice QUIET room!

Posted Apr 24, 2017 on Hotels
Fun weekend in the river market .. art show, good food and drink, shopping, relaxing stay in the QUIETEST hotel room ever!!!
4 out of 5
by JESSICA

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
4 out of 5
by Zaphrey

Nice place to stay

Posted Apr 17, 2017 on Hotels
Good, clean, and safe environment. Great staff.
3 out of 5
by Greg

Good location and needs some work.

Posted Apr 11, 2017 on Hotels
The hotel location was great for access to my events. The lobby was ok and the front desk staff was the highlight as he was courteous and very pleasant. My bag was properly check as I arrived early. Upon my return later in the day I was given a spacious king room. The room was a dated and the mattress was a bit lumpy. More importantly the shower had a black mold appearing on the shower wall, upper right corner. This was reported and the front desk took note and expressed concern assuring that the hotel would correct this. I stayed only one night as originally planned. I found breakfast selection lacking and settled for a cup of coffee. The room amenities such as color tv, iron and board were fine. A strong point of the hotel is the ice availability distributed in sealed plastic bags and drinking water is made available through a unique purification system.
Comment from Hotel Management
Apr 18, 2017
Thank you for taking the time out of your busy schedule to complete a guest satisfaction survey. Your feedback is integral in helping us provide exceptional service and it would appear that on your most recent stay we have fallen short of that goal. Your feedback has been shared with our housekeeping team and the issue will be addressed immediately. We hope that you will consider staying with us again whenever your travels bring you back though Little Rock.
5 out of 5
by Latonya

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017
Thank you for taking time to complete a guest satisfaction survey. We are glad to hear that you enjoyed your most recent stay with us and hope that you will consider staying with us whenever your travels bring you to Little Rock again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Fabulous location!!

Posted Mar 28, 2017
Pros: Best part: location in the river market district; walking distance to Prez Library, Arkansas River Trail, lots of variety in restaurants, etc.
Cons: nothing
Location: see above.
Excellent stay! Wen to LR to ride my bike in good weather.
Comment from Hotel Management
Apr 18, 2017 by Rebecca Chavers, Hotel Management
We are glad to hear that you enjoyed your recent trip to Little Rock! Being able to be downtown but still close to all the natural amenities that Arkansas has to offer is one of our favorite things about this area. We hope that You will consider staying with us whenever your travels bring you to Little Rock again.