Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Reviews of Delta Hotels by Marriott Little Rock West

3.5 out of 5
Delta Hotels by Marriott Little Rock West
201 S Shackleford Rd, Little Rock, AR

Reviews

8.2

Very Good

Rating 10 - Excellent. 304 out of 723 reviews" "
Rating 8 - Good. 240 out of 723 reviews" "
Rating 6 - Okay. 96 out of 723 reviews" "
Rating 4 - Poor. 54 out of 723 reviews" "
Rating 2 - Terrible. 29 out of 723 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Wesley

Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Roan

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 1 night in Jan 2024

8/10 Good

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Victoria

Stayed 1 night in Dec 2023

6/10 Okay

Leslie

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The night shift lady is rude
The hotel was clean and everything was good . The night shift girl WAS very rude , and had an attitude when I asked a question
Stayed 1 night in Dec 2023

10/10 Excellent

Miranda

Stayed 1 night in Nov 2023

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and bar service was not satisfactory. Inedible breakfast and over priced. Bar did not have very common liquors and over charged for what they did have.
Stayed 2 nights in Oct 2023

8/10 Good

Derronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under reno but comfortable
We spent 1 night on trip home from vacation. Our 1st room TV was not working and the tub drain plug had matted hair around it. The front desk had us moved to a new room with clean bathroom and working TV but shower converter wouldnt work. For just one night we took baths and crashed. Beds were comfy and otherwise a quiet night in a comfortable room.
Stayed 1 night in Oct 2023

6/10 Okay

Alexandria

Stayed 2 nights in Oct 2023

8/10 Good

Marskia

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2023

8/10 Good

Gus

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Pool needs work
Hotel room was nice and spacious. The main reason for my review was the pool was in bad shape. There was a very strong chemical smell, cracks in the edges and chipping paint. We made the most of it, but the pool definitely needs work.
Stayed 2 nights in Aug 2023

10/10 Excellent

April

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first time staying here and it was a great experience. Loved the room and everyone was nice.
Stayed 2 nights in Aug 2023

4/10 Poor

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked into a room that already had guests in it. We literally walked in on a ton of stuff everywhere...then when we walked back downstairs there was no one at the desk. He came promptly when called but it was a huge inconvenience to have to stand there and be checked again after carrying all of our stuff up once and back down again. We were in a big hurry to get to a show so we really didn't have time to waste where this was concerned. When I stated that we were in a rush, he offered us access to the 5th floor pantry but it was not exactly impressive in terms of selection or being well-stocked. When we returned later that night, employees were chasing a rat around through the lobby. I wasn't disgusted that there was a rat in the hotel, but it isn't a good look...especially after the check-in debacle. The room was wonderful, clean, comfortable.
Stayed 1 night in Jul 2023

4/10 Poor

Aaron

Disliked: Staff & service, amenities, property conditions & facilities
Poor service, air conditioning did not work, homeless outside
Stayed 1 night in Jul 2023

10/10 Excellent

Kendrick

Stayed 1 night in Jul 2023

10/10 Excellent

Kristie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2023

2/10 Terrible

Nick

Traveled with family
Disliked: Staff & service
Terrible service
I didn’t stay. After reserving a room, I was told they didn’t have it. And that that’s what I get for using a 3rd party. Ie you.
Stayed 1 night in Jun 2023

4/10 Poor

Silvia, Nash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was at the check in station and I had to wait 35 min for a key and then had someone try to enter my room because they were assigned the same room.
Stayed 1 night in May 2023

10/10 Excellent

Dayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple, easy
Stayed 1 night in Mar 2023

4/10 Poor

Mia

Disliked: Cleanliness, staff & service, room comfort
The hotel had a heating system that returned the cold air directly on my bed. I was uncomfortable because it was cold seasonally and inside of the bedroom. The room also smelled like a wet pet. It is a pet friendly place however it needs more intricate cleaning.
Stayed 1 night in Dec 2022

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor of the room and bathroom! Dining and Meeting rooms were all updated!
Stayed 1 night in Jan 2023

10/10 Excellent

Latwaina, Little Rock

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had some structural damage due to the weather which was fine after I actually spoke to the front desk clerk. It was crazy because there was yellow caution tape in the front and because I checked in late and it was dark I didn't know what was going on. Also, there was a big structure of some kind blocking the entrance that had propane tanks on it. Not sure what that was about. Overall, the room was clean and spacious. The hotel was nice but for the price point, Marriott could have provided some type of continental breakfast.
Stayed 2 nights in Jan 2023

8/10 Good

Judd

Liked: Cleanliness, staff & service
Nice look

10/10 Excellent

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really nice place and room. Comfortable
Stayed 1 night in Jan 2023

4/10 Poor

Tamara, Kansas City

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed
It was very relaxing....quiet and great
Stayed 2 nights in Dec 2022

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome:)

4/10 Poor

Brianna

10/10 Excellent

Joanna, New Albany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location
Stayed 1 night in Dec 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Punit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, modern property with all facilities close by, complimented by good front desk staff

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

leah

10/10 Excellent

Laquita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!! Overall 10/10
Stayed 1 night in Nov 2022

2/10 Terrible

Ramonica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that they put 2 holds on my card, 1 for $182 wasn't authorized and not even the general manager knows why! It's been a week and I still haven't received my funds back. The tub was dirty so I couldn't take a shower. The design of the bed with the wood sticking out of the footboard is a hazard. I banged my leg three times against it, in which a knot came on my leg. The only good thing, was that the bed was comfortable. Having said all that, I won't ever stay at the Delta Marriott.

8/10 Good

brett

Liked: Cleanliness, staff & service, amenities
A lot of homeless and drug addicts nearby
Stayed 1 night in Oct 2022

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed for one night as I was in town to visit family. Excellent staff. No hair dryer in the room but they brought one to the room quickly when I asked for one. Bed was a little lumpy.
Stayed 1 night in Oct 2022

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice staff
The staff where friendly beyond any hotel I have stayed at in the last few years it’s nice to have people that seem to enjoy there job and greet there guest with a smile and ready and willing to help
Stayed 2 nights in Oct 2022

2/10 Terrible

Donald

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ok, it use to be the Crown Plaza ( great hotel ) It's under new ownership, and whoever is doing the hiring, should be fired asap! Girl at the desk was clueless beyond belief! With a thank me just because I showed up for attitude which is so common now with the younger generation. There's so much wrong I'm not wasting to much more time on this, just a few. 1. Indoor pool now so always hot and humid in walkways and especially elevators 2. Do not order room service even if your starving! Took hour and half to get a simple pot of coofee ( un-drinkable ) $20.29 Breakfast from the door card poached eggs and think it was suppose to be a ham and cheese omelette $50.59 In short this use to be a very nice hotel with great food and service, for $150.00 night it's $100.00 to high for what you endure. DON'T STAY HERE!
Stayed 2 nights in Aug 2022

10/10 Excellent

sonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and super nice.
Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was wonderful with one exception and im not even upset about it. But worth mentioning: the a/c in our room was a little glitchy, kept needing to be reset. But over all the stay, the room and the wonderful people that worked there.. everyone was so very nice and helpful!!!
Stayed 2 nights in Jul 2022

8/10 Good

Mark

Stayed 4 nights in Jul 2022

10/10 Excellent

William

Stayed 1 night in Jul 2022