with reservation it still took 2 X's to get a room
Posted Sep 1, 2016
Worst experience I've ever had with getting a room with a reservation!!! Staff was very rude and incoputant people I've ever seen!!!! They couldn't even work at McDonalds!!! When they finally got me a room, the TV didn't work, it took an hour and a half before staff came an fixed it!!!! My room was so dang hot and stunk to high heaven!!!! When trying to check out, the front desk staff had no idea what she was doing?!?!!! 2 people in front of me, she was trying to correct their portfolio but had no idea what she was doing?! She asked me what I needed, I told her to check out and that I paid cash!! She couldn't find my portfolio, due to them not being able to get me in a room the night before!!! Then this woman lost her mind, and said she was leaving, could she go with any of us trying to check out in the lobby??!!! She was blaming every problem on housekeeping which no one had seen housekeeping until the morning we were checking out!!!!! I plan to call the active manager today!!! Not only the worst stay I've ever had, I've never experienced such rude, crazy, and very incomputant staff!!!!' If the manager can't get his motel straight, I'll never be back!!!! Down right horrible!!!!'