Ratings based on 361 Verified Reviews

3.2 out of 5
62% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear guest, It was wonderful to hear that we met your satisfaction following your visit here in our hotel. Please know that we value your business and your satisfaction is our goal to provide consistently. We hope to see you again soon. Kind regards.
5 out of 5
by A verified traveler

Posted Oct 29, 2016 on Hotels
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear guest, We appreciate your feedback about your recent experience in our hotel. Thank you for the 5* rating you posted for our hotel. It is rewarding to learn that our effort paid off. We look forward to seeing you again soon. Kind regards.
4 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
it was quiet, comfortable and close to the medical center
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your review following your visit here in our hotel. The favorable rating you left our hotel. truly warm our hearts.
4 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear guest, Thanks so much for your favorable feedback score on your stay at our hotel. It is heartwarming to learn how our effort met your expectations. We look forward to welcoming you again soon.
2 out of 5
by A verified traveler from littlerock

Posted Oct 24, 2016
Staff wasn't friendly when I checked in, had i not paid online I'd have stayed somewhere else. I seem to remember rooms being a lot spacious when this hotel was under Laquinta, I'm not sure it could just be lightening
Comment from Hotel Management
Nov 6, 2016 by Guest Relations Manager, Hotel Management
Dear afairreviewer, I am very sorry to hear that you were disappointed with the service you received from our staff particularly at check in. Your feedback is very important to us and trust that your concern will be verified and addressed accordingly by our management. I hope we could be accorded a chance to make up for the setback.
2 out of 5
by A verified traveler

Pass on this one

Posted Oct 23, 2016 on Hotels
The benefit is it's close to downtown but that's about it. Floor was very dirty and the bathroom smelled
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear guest, It is unlikely for our housekeeping team to endorse uncleaned room for guest occupancy. Nevertheless, we will verify your stay with us in order to address your concern appropriately. Thank you for staying here with us.
4 out of 5
by A verified traveler

good stay

Posted Oct 22, 2016 on Hotels
staff was great - good value - good location with car
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear guest, it is heartwarming to hear how we have sufficed your accommodation needs following your visit here a tour hotel. Please know that your satisfaction is very important to us, we will do our best to make your next visit a lovely experience. Kind regards.
2 out of 5
by A verified traveler

Mostly fine...

Posted Oct 19, 2016 on Hotels
Strange liquid in bathroom, seemingly coming from the wall... not a little of it. it puddled in the center of the bathroom. noticed as i was ready to check out, so no harm done, really, but kind of unsettling...
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear guest, I sincerely apologize for our team's oversight in taking care of the issue of "leak" in the room you stayed in. Your review will be verified, I assure you that this is addressed immediately. We hope to see you again soon. Kind regards.
4 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Nov 6, 2016 by General Manager, Hotel Management
Dear guest, Thanks so much for taking the time to complete our survey and for leaving us positive feedback score following your stay with us. We will do our best to make your next visit a better experience. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Perfectly adequate, cheap hotel.

Posted Oct 10, 2016
Pros: comfy bed
Cons: not enough walking area for dogs
Location: GREAT Mexican restaurant right next door!
Although hotel allows dogs, they didn't have a lot of grassy areas for dog walking.
Comment from Hotel Management
Nov 6, 2016 by Guest Relations Manager, Hotel Management
Dear Hannah, Thanks so much for sharing your thoughts following your stay here in our hotel. Your comment will be forwarded to our key people, I assure you that they will carefully look into your assessment and address accordingly. Kind regards.