Ratings based on 104 Verified Reviews

3.1 out of 5
62% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 18, 2017
The staff was not very helpful or friendly about my dogs being there.
1 out of 5
by A verified traveler from Saint Louis

Horrible Place

Posted Jan 8, 2017
Pros: Nothing
Cons: They need to improve a lot. Cleaness, Towelsm, Bed, Decoration.
Location: Just a convenient store.
When I just arrived there, the room they gave me was full of smoke smell, even weed smell. I asked them to change room right away. The second room they gave me was little better, but still not good. The bath tub has uncleanable dirt spot, looks nasty. Decoration is so bad, and you can still smell smoke if someone smoke in another room. I'm not sure why, but it seems like it is somehow connected between room and room.
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
Thank you for your feedback. We are terribly sorry to hear that you had experienced such inconvenience at our hotel. We assure you that your comments will be sent to our management in order to address this, especially to our housekeeping staff, immediately. We will do our best to make sure that you and our other guests will fully enjoy stay at our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
The experience was nice however, there is always room for improvement.
Comment from Hotel Management
Jan 9, 2017 by Manager, Hotel Management
thanks
3 out of 5
by A verified traveler

Clean hotel, HORRIBLE, hard, hard bed

Posted Dec 22, 2016
Pros: Love its location. Right next to excellent Mexican food.
Cons: Replace the beds. Mattresses old and worn out
Location: Riveria Maya is great! Plus Papa John's delivers
Fine hotel, love that it allows dogs, but I wish it had a better grassy area to walk them. Not much walking room.
Comment from Hotel Management
Dec 30, 2016 by Guest Relations Manager, Hotel Management
Dear Hannah, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.
2 out of 5
by A verified traveler from US

Old, Outdated, Disappointing

Posted Nov 24, 2016
I would not recommend this hotel. I have stayed in Days Inn in other areas of the United States. This Little Rock location was very disappointing. The hotel was outdated and old.
Comment from Hotel Management
Dec 9, 2016 by Guest Relations Manager, Hotel Management
Dear Reggie, I regret that you were disappointed with your experience following your stay here at our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to downtown

Posted Nov 20, 2016
Good rates. Quality room. Clean and convenient. Has new painted rooms
Comment from Hotel Management
Nov 22, 2016 by Guest Relations Manager, Hotel Management
Dear SHeerene, Your positive review means a lot to us. We appreciate your time in sharing your feedback about your experience here in our property. We will do our best to make your next visit another fine experience. Kind regards.
2 out of 5
by A verified traveler from littlerock

Posted Oct 24, 2016
Staff wasn't friendly when I checked in, had i not paid online I'd have stayed somewhere else. I seem to remember rooms being a lot spacious when this hotel was under Laquinta, I'm not sure it could just be lightening
Comment from Hotel Management
Nov 6, 2016 by Guest Relations Manager, Hotel Management
Dear afairreviewer, I am very sorry to hear that you were disappointed with the service you received from our staff particularly at check in. Your feedback is very important to us and trust that your concern will be verified and addressed accordingly by our management. I hope we could be accorded a chance to make up for the setback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Perfectly adequate, cheap hotel.

Posted Oct 10, 2016
Pros: comfy bed
Cons: not enough walking area for dogs
Location: GREAT Mexican restaurant right next door!
Although hotel allows dogs, they didn't have a lot of grassy areas for dog walking.
Comment from Hotel Management
Nov 6, 2016 by Guest Relations Manager, Hotel Management
Dear Hannah, Thanks so much for sharing your thoughts following your stay here in our hotel. Your comment will be forwarded to our key people, I assure you that they will carefully look into your assessment and address accordingly. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Too much noise..my room had roaches...

Posted Sep 27, 2016
There was too much door slamming...traffic on the hotel property...my room had roaches...
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We have not found any evidence of a pest problem, but we thank you for alerting us to the possibility so that we can take immediate action. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock, AR

Comfort and convenience

Posted Sep 27, 2016
Efficient staff, very comfortable bed, good breakfast
Comment from Hotel Management
Nov 6, 2016 by Guest Relations Manager, Hotel Management
Dear Paula, Your remarks on our staff is truly appreciated. We aim to provide an inviting ambiance to all of our guests and it is a pleasure knowing that we sufficed your expectations. We hope to have the opportunity to serve you again soon. Kind regards.